1. Author(s): Pro Bono Net, Elizabeth Keith, 2009 License: Unless otherwise noted, this material is made available under the terms of the Attribution - Noncommercial – Share Alike 3.0 license http://creativecommons.org/licenses/by-nc-sa/3.0/ We have reviewed this material in accordance with U.S. Copyright Law and have tried to maximize your ability to use, share, and adapt it. The citation key on the following slide provides information about how you may share and adapt this material. Copyright holders of content included in this material should contact open.michigan@umich.edu with any questions, corrections, or clarification regarding the use of content. For more information about how to cite these materials visit http://open.umich.edu/education/about/terms-of- use. Any medical information in this material is intended to inform and educate and is not a tool for self-diagnosis or a replacement for medical evaluation, advice, diagnosis or treatment by a healthcare professional. Please speak to your physician if you have questions about your medical condition. Viewer discretion is advised: Some medical content is graphic and may not be suitable for all viewers. 1

2. Citation Key for more information see: http://open.umich.edu/wiki/CitationPolicy Use + Share + Adapt Make Your Own Assessment Creative Commons – Attribution License Creative Commons – Attribution Share Alike License Creative Commons – Attribution Noncommercial License Creative Commons – Attribution Noncommercial Share Alike License GNU – Free Documentation License Creative Commons – Zero Waiver Public Domain – Ineligible: Works that are ineligible for copyright protection in the U.S. (USC 17 § 102(b)) *laws in your jurisdiction may differ Public Domain – Expired: Works that are no longer protected due to an expired copyright term. Public Domain – Government: Works that are produced by the U.S. Government. (USC 17 § 105) Public Domain – Self Dedicated: Works that a copyright holder has dedicated to the public domain. Fair Use: Use of works that is determined to be Fair consistent with the U.S. Copyright Act. (USC 17 § 107) *laws in your jurisdiction may differ Our determination DOES NOT mean that all uses of this 3rd-party content are Fair Uses and we DO NOT guarantee that your use of the content is Fair. To use this content you should do your own independent analysis to determine whether or not your use will be Fair. { Content the copyright holder, author, or law permits you to use, share and adapt. } { Content Open.Michigan believes can be used, shared, and adapted because it is ineligible for copyright. } { Content Open.Michigan has used under a Fair Use determination. } 2

3. probono.net | Proprietary & Confidential | Not for Distribution Increasing Access to Justice Through Technology-Enabled Collaboration and Volunteer Participation Community Information Corps Seminar November 6, 2009

4. ● National nonprofit ● Founded in 1998, incubated at the Open Society Institute ● Mission: − Increase access to justice for the poor ● How?  Innovative use of technology to: − Facilitate collaboration in the nonprofit legal sector − Increase pro bono participation Pro Bono Net

5. immigration issues eviction domestic violence public benefits job discrimination disability rights disaster relief access to health care Pro Bono Net

6. UpstateNYer (Wikimedia Commons)

7. Civil legal aid ● Nonprofit legal assistance programs for people who can’t afford it ● Federally-funded by the Legal Services Corporation ● Eligibility generally relates to 125% of poverty level – approx. $27,563 for a family of four ● Restrictions on handling certain matters

8. 1 lawyer per 525 people in general population 1 legal aid lawyer per 6,861 people living in poverty 80% of low income people with legal problems are not being served The Justice Gap

10. Access solutions Where can technology capacities improve the “spine” of service delivery? ● Improve accessibility of legal services  Serve people that never reach the doors the doors of legal aid.  Improve access to accurate information for social workers, educators, non-legal advocates  Increase the effectiveness of intake and hotlines ● Improve quality of legal services:  Increase effectiveness of advocates  Improve efficiency of delivery system  Increase and support pro bono attorneys

11. Pro Bono Net’s platforms ● LawHelp.org ● probono.net

12. Adopted in 28 states Participation by 200+ nonprofit legal programs National support + local coordination Helps people find solutions and assistance Pro Bono Net

13. I lost my job. Can I keep my health insurance for my family? How do I get a restraining order against my abuser? ¿Tengo que ser un ciudadano americano para recibir beneficios de FEMA? 1000+ Know Your Rights Resources

14. Detailed referral information for 600+ nonprofit legal aid programs

15. Diagnostic tools, templates and interactive forms to help people exercise their rights Personalized documents created from the answers. Pro Bono Net

16. Advocacy GroupsLibraries Social Service Agencies Legal Aid ProgramsCourts Law Schools Reaching 28 states and 70% of US poverty population 250,000 visitors a month

17. Tech collaboration leads to other forms Pooled investments mean programs do more with less Shared platform = local innovations can be scaled Pro Bono Net

18. Pro Bono Net’s platforms ● LawHelp.org ● probono.net

19. Common concerns about pro bono ● “I didn’t know what kind of help you needed” ● Lack of time -- not enough hours in the day ● Out of my area of practice ● Lack of support for doing pro bono work ● How can technology help enable and better support pro bono work?

20. National network of volunteer attorneys and practitioners Organized in 30+ geographic and substantive areas Practice resources maintained by leading public interest legal organizations Pro Bono Net

21. probono.net/asylum ● 3,000 members ● Library of 300+ key practice resources ● Time-saving resources ● Support for skill development ● Networking tools Collaboratively managed by leading asylum programs Pro Bono Net

22. ImmigrationAdvocatesNetwork.org Pro Bono Net

24. 50,000 probono.net members Technology and practice resources are pooled and collaboratively managed by PBN partners Shared platform = local innovations can be scaled National support + local coordination

25. Access solutions Where can technology capacities improve the “spine” of service delivery? ● Improve accessibility of legal services  Serve people that never reach the doors the doors of legal aid.  Improve access to accurate information for social workers, educators, non-legal advocates  Increase the effectiveness of intake and hotlines ● Improve quality of legal services:  Increase effectiveness of advocates  Improve efficiency of delivery system  Increase and support pro bono attorneys

26. Roles for CI students ● Bringing new knowledge / research to bear on practice ● Identify / assess / design pilot initiatives ● Prospective partners or beneficiaries ● Practical engagement opportunities ● A research agenda? ● Growing and diverse field of practitioners

27. Thank you! Liz Keith LawHelp Program Manager lkeith@probono.net | (415) 394-7142 lkeith@probono.net