1. Ellucian Solution Manager at UNM
June 9, 2016
John Lopez, Glenn Nicol

2. Overview Banner Overview Banner Under the Hood What is ESM?
Current Banner Upgrade Process
Banner Upgrade Process with ESM
Walk through ESM
Q & A

3. Banner Overview
Banner is the Enterprise Resource Planning (ERP) software used at UNM
Banner is the Ellucian’s higher education ERP solution
Interconnected system that manages the university
Student Admissions
Student Registration and Course Scheduling
Financial Aid
Finance
Human Resources and Benefits
Payroll
Accounts Receivable
Purchasing
Salary Planning and Budget
Banner XE provides “next generation” of Banner

4. Banner Under the Hood Each functional area has a related Banner module
Each Banner module functions as piece of software with specific version number, a road map for future changes and a set of bugs/changes that need to be resolved
Module Examples
Banner Student and Student Self Service
Banner Financial Aid
Banner Employee and Employee Self Service
Banner Human Resources Payroll
Banner Finance and Finance Self Service
Banner Document Management Suite (BDMS) (technical)
Banner Workflow (technical)
Banner General Person (technical)

5. Banner Under the Hood Each module periodically requires an upgrade
Reasons for upgrades
Regulatory change
Bug fix
Enhancement/new functionality
Actual upgrades are a set of files to install
PL/SQL
Pro C
Java
Table scripts (straight SQL)
Cobol
Oracle Form or Report files
Shell scripts (UNIX)
Upgrades can happen monthly to annually or longer

6. Banner Under the Hood Upgrades require a village
IT Applications Team (Student or Business)
IT Platforms DBAs
Functional Customers
End users
Banner Operations cross campus team
IT Change Advisory Board (CAB)
Ellucian support and advice
UNM customizations require modifications to “Banner Delivered” scripts
Modifications require a specific process during upgrades
Banner versions
Current version is Banner 8
Banner XE will begin version 9

7. Banner Under the Hood Dependencies are not insignificant Example
Banner XE Position Description module (required for TMS project)
Position Control module
Banner Document Management Suite (BDMS) 8.6
Web xTender upgrade (Ellucian integration partner)
Finance module
Web Tailor
Employee Self Service
General module
Common database upgrade 9.4
Dependencies also change regularly

8. What is ESM?
Ellucian Solution Manager is a software system that provides a
centralized, consistent methodology that you can use to download,
install, configure, and manage Ellucian products.
From the “ESM 1.1. README”

9. What is ESM? The Ellucian Solution Manager 1.1 release can be used to:
Provision Banner environments
Download Banner upgrades
View documentation for downloaded Banner upgrades
View installed product versions and available upgrade releases in Banner environments
Install available Banner upgrade releases on both provisioned and existing Banner environments
Deploy Banner 8 and 9 online help and Banner 9 applications delivered in Banner upgrade releases to WebLogic servers
From the “ESM 1.1. README”

10. What is ESM? From St. Catherine University: ESM uses Jenkins
Does not manage “solutions”
Does not manage all Ellucian products
Does manage upgrades of Banner products
Banner Upgrade Manager (BUM) may be a more appropriate name
ESM uses Jenkins
Wikipedia: Jenkins is an open source continuous integration tool written in Java.
St. Catherine University: A Jenkins master process runs on the ESM server, and Jenkins slave agents run continuously on the job submission, INB, SSB, and XE application servers.
Transformed forms required ESM, made it a priority

11. Current Banner Upgrade - Preparation
Preparatory Work
Identify need for upgrade
Bring scheduling recommendations from core offices to Banner Operations
Banner Operations schedules release dates for each instance around operational calendar
Create a Change Request and Release records with the IT CAB
Add scheduled upgrade date to DBA and ERP calendars
Investigate Dependencies
Check Ellucian dependency matrix
Review upgrade documentation
Create case with Ellucian to verify identified dependencies

12. Current Banner Upgrade - Preparation
Investigate Modifications
Download documentation from Ellucian site
Review documented objects being upgraded
Review upgrade scripts and identify objects being upgraded
Augment final object list
Identify objects containing UNM modifications
Retrofit UNM modifications into upgraded objects
Review upgrade with customers
Recommend and request from Banner Operations approval of Upgrades to the first environments - BANSEED and then BAND by the dba group.

13. Current Banner Upgrade – Installation Phase 1
DBA Pre-Upgrade Steps
Done manually before the day of the upgrade upon request of developers
Download upgrade files and move to appropriate BANNER TREE for each instance
Apply to BANSEED (Vanilla Banner Environment) A.S.A.P no scheduling needed.
On application to BANSEED develop an upgrade sequence list of steps in BAND from the supplied upgrade guide.
We add UNM specific steps and UNM default upgrade passwords.

14. Current Banner Upgrade – Installation Phase 2
DBA Preparation of the environment on day of upgrade
Run Backups
Stop AppWorx trains
Stop processes
Stop Banner Workflow
Put database in restricted mode
Grant restricted access to necessary id’s
Change passwords to all schemas for the duration of the upgrade.

15. Current Banner Upgrade – Installation Phase 3
DBA Manual install of Banner module(s) upgrade
Module_ready.sql script (checks prerequisites)
Import into the databases (importing new changes for tables into db)
guovmods.sql (giving upgrade owner privilege to do upgrade)
Pre-Upgrade compile (to verify objects before upgrade)
Gostage.sql (applies all the changes using scripts for each mod to the imported objects)
module_migration_script (this moves scripts that were run to the banner home directory for the environment & creates links to the BANNER_LINKS directory)
Compiles - C, cobol, java, and banner forms
Verify the state of the upgraded environment: gurscls, rudone.sql, modudv(update version)

16. Current Banner Upgrade – Installation Phase 4
Manual run of Post Upgrade Steps, clean up tasks and testing.
Restart Services
Restart Processes
Recompile special forms
Restart AppWorx trains
Restart Banner Workflow
Check services are running
Change Passwords back to normal.
Take the database out of restricted mode
Take a backup
Do initial testing of objects ie Banner forms
Notify Developers
Add UNM modifications to updated objects if any

17. Current Banner Upgrade – Conclusion
Test installation in Production
Work with core offices on day of upgrade
Test relevant areas in Banner based on upgraded modules
Upgrade is signed off
Complete documentation of upgrade
Update Banner version in CMDB
Complete documentation in Knowledge Management system
Hand off to support
Meet with ERP Application Support team to review changes in the upgraded modules
Meet with Service Desk if necessary

18. Current Banner Upgrade Process
Preparation
Seed
BAND
BANI
BANP
Conclusion
Preparatory Work
Prepare for upgrade
Prepare for upgrade
Prepare for upgrade
Prepare for upgrade
Test installation
Investigate Dependencies
Perform upgrade
Perform upgrade
Perform upgrade
Perform upgrade
Complete Documentation
Investigate Modifications
Restart objects after upgrade
Restart objects after upgrade
Restart objects after upgrade
Restart objects after upgrade
Hand off to Support
Review with customer
Add UNM modifications
Add UNM modifications
Add UNM modifications

19. Proposed Banner Upgrade Process
Preparation
Seed
BAND
BANI
BANP
Conclusion
Preparatory Work
ESM
ESM
ESM
ESM
Test installation
ESM
ESM
ESM
ESM
ESM
Complete Documentation
Investigate Modifications
ESM
ESM
ESM
ESM
Hand off to Support
Review with customer
Add UNM modifications
Add UNM modifications
Add UNM modifications

20. What does ESM do ?
Configure existing and install new banner environments
Development, Integration, Production, Sandbox, Training
Download upgrade files & documents for dependencies management
(Assists with Preparation tasks for Developers & DBA’s Phase 1)
Manage Ellucian products (General, Student, Finance, etc)
Dependencies
Prepping for the upgrade
Performing the upgrade(s)
Post-upgrade tasks
Phases 2-4 The upgrade - done via the BMUI which stands for Banner Multi-upgrade User Interface. It is the upgrade component of ESM. It recognizes repeatable steps in upgrades and runs upgrades just as the DBA group would do.

21. Current Upgrade Process BMUI Solution Manager Process
Phase I - Upon request of developers manual run of Pre Upgrade Steps Download of upgrade files from ellucian apply to SEED.
Phase II - Preupgrade Prepare environment for upgrade
Phase III - Manual run of Banner module(s) upgrade
MODULE_ready.sql script (checks prerequisites)
import into the databases (importing new changes for tables into db)
guovmods.sql (giving upgrade owner privilege to do upgrade)
Preupgrade compile (to verify objects before upgrade)
Gostage.sql (applies all the changes using scripts for each mod to the imported objects)
module_migration_script (this moves the scripts that were run to the banner home directory for the environment and creates links to the BANNER_LINKS directory)
compiles- C, cobol, java, and banner forms
Verify the state of the upgraded environment: gurscls, rudone.sql, modudv(update version)
Phase IV - Manual run of Post Upgrade Steps

22. A Walk through ESM Environment
Browser window or screen shots if not working
Need to put order HERE

23. A Walk through ESM Environment
Browser window or screen shots if not working
Need to put order HERE

24. A Walk through ESM Environment
Browser window or screen shots if not working
Need to put order HERE

25. A Walk through ESM Environment
environment BANSANDBOX
Browser window or screen shots if not working
Need to put order HERE

26. A Walk through ESM Environment
Demo for Proof of Concept Environment BANSANDBOX
Products Tab
Upgrades Tab
Deployments Tab
Links Tab
Env setting Tab
Applications tab
App Servers Tab
Machines Tab
Credentials Tab
Browser window or screen shots if not working
Need to put order HERE

27. Banner Upgrade Process with ESM
Manual PREP work is automated downloads
Both Documentation and upgrade files
Figuring-out dependencies
I would say here trust but verify.

28. Q & A
Questions?
Thoughts?
Excited?

29. Ellucian Solution Manager at UNM
Thank you!