1. Human Resource Management – MGT - 501 Lecture 7 HRM in Changing Environment Prof. Dr. Mukhtar Ahmed mgt501@vu.edu.pk Virtual University – Pakistan www.vu.edu.pk

2. Dr. Mukhtar Ahmed HRM in a Changing Environment The Challenges The Challenges Environmental Challenges Environmental Challenges Organizational Challenges Organizational Challenges Individual Challenges Individual Challenges

3. Dr. Mukhtar Ahmed Environmental Challenges Rapid change Rapid change Globalization Globalization Technology Technology Workforce diversity Workforce diversity

4. Dr. Mukhtar Ahmed Environmental Challenges (cont..) Trends in the nature of work Trends in the nature of work Skill shortages and the rise of the service sector Skill shortages and the rise of the service sector Evolving work and family roles Evolving work and family roles

5. Dr. Mukhtar Ahmed Organizational Challenges Controlling costs Controlling costs Improving quality Improving quality Paperless Organizations Paperless Organizations

6. Dr. Mukhtar Ahmed Organizational Challenges (cont..) Downsizing Downsizing Organizational Restructuring Organizational Restructuring Outsourcing Outsourcing

7. Dr. Mukhtar Ahmed Individual Challenges Productivity Productivity Social responsibility Social responsibility Empowerment Empowerment Brain drain Brain drain Job insecurity Job insecurity

8. Dr. Mukhtar Ahmed New trends at work place Education Education Work time Work time More options More options Standard of living Standard of living Expectations & demand Expectations & demand

9. Dr. Mukhtar Ahmed New trends at work place (cont..) Diversity and gender issues at work place Diversity and gender issues at work place QWL QWL TQM TQM

10. Dr. Mukhtar Ahmed Quality of Work Life (QWL): To create a work space that enhances employee wellbeing and satisfaction. The general goal of QWL program is to satisfy the employee needs. Quality of Work Life (QWL): To create a work space that enhances employee wellbeing and satisfaction. The general goal of QWL program is to satisfy the employee needs. Total Quality Management (TQM): The sum of all activities involved in getting high-quality products into the market place. Total Quality Management (TQM): The sum of all activities involved in getting high-quality products into the market place.

11. Dr. Mukhtar Ahmed Let’s stop it here

12. Human Resource Management – MGT - 501 Lecture 7 HRM in Changing Environment Prof. Dr. Mukhtar Ahmed mukhtar59@yahoo.com Virtual University – Pakistan www.vu.edu.pk