1. Patrick Hynes Solutions Director | Novell Endpoint Management phynes@novell.com | 416.937.1899 Overview of.... ZENworks 11

2. © Novell, Inc. All rights reserved. 2 Identity-based, heterogeneous endpoint management solution including: – Configuration Management – Windows – Asset Management – Windows / Linux / Macintosh – Patch Management – Windows – Reporting Services (Business Objects) Multiple features fully integrated into the web-based ZENworks Control Center (ZCC), Adaptive Agent and ZENworks server software What was ZENworks 10? Business review...

3. © Novell, Inc. All rights reserved. 3 Core features Imaging / OS Deployment Software Delivery & Application distribution Policy enforcement and automation Hardware & Software Reporting Remote “Management” User centric Systems Management No longer required eDirectory/NDS ConsoleOne NetWare Imanager Client32 Integrated features Vulnerability AssessmentSoftare Usage Tracking 3 rd Party Patch RemediationSoftware License Reconciliation Status ReportingLicense Proof of Ownership Mandatory BaselinesContract Management What was ZENworks 10? Technical review...

4. © Novell, Inc. All rights reserved. 4 Drive end-user productivity by utilizing identity to manage and secure the desktop environment, regardless of the device or location Heterogeneous management, platforms, directories and databases Freedom and Flexibility Focus on user experience, based on who they are, where they are and what they are using Identity Single agent, single console Ease of Use What is the strategy of ZENworks?

5. © Novell, Inc. All rights reserved. 5 What is ZENworks 11? Business review... Identity-based, heterogeneous endpoint management solution including: – Configuration Management – Windows / Linux – Asset Management – Windows / Linux / Macintosh – Patch Management – Windows / Linux – Endpoint Security Management – Windows – Power Management – Windows – Reporting Services (Business Objects) Multiple features fully integrated into the web-base ZENworks Control Center (ZCC), Adaptive Agent and ZENworks server software

6. © Novell, Inc. All rights reserved. 6 Core features Imaging / OS Deployment Software Delivery & Application distribution Policy enforcement and automation Hardware & Software Reporting Remote “Management” Location Awareness Power Management User centric Systems Management No longer required eDirectory/NDS ConsoleOne NetWare iManager Client32 Integrated features Vulnerability AssessmentSoftare Usage TrackingFolder Encryption 3 rd Party Patch RemediationSoftware License ReconciliationRemovable Media Protection Status ReportingLicense Proof of OwnershipPort Controls Mandatory BaselinesContract ManagementPersonal Firewall What is ZENworks 11? Technical review...

7. New Features of ZENworks 11

8. © Novell, Inc. All rights reserved. 8 New Features of Configuration Management – Location awareness > On Windows and Linux > Location for system requirements, closest servers, control of bandwidth throttling – Bundle and policy change management > Changes only deployed to production network when changes are ‘Published’ – Power Management Policy and Reporting > AC Power policy management on any Windows device > Intel vPro integration

9. © Novell, Inc. All rights reserved. 9 New Features of Configuration Management – Administrative groups > Leverage eDirectory/Active Directory for ZENworks administrative groups – 64-bit JVM on 64-bit hardware and OS, allowing you to fully leverage today’s hardware – Action level system requirements give you more flexibility than ever when it comes to building bundles for software delivery > Multiple / various new actions – Manual device creation and reconciliation capabilities > “Pre-create” / stage devices for reconciliation based-on: Serial #, MAC and/or Hostname

10. © Novell, Inc. All rights reserved. 10 New Features of Patch Management Cross-platform: – Windows, SUSE Linux Enterprise Server (SLES), SLED 10 / 11, and Red Hat Enterprise Linux (RHEL) Promote Configuration Management bundles to patches – Allows Discover Applicable Update (DAU) process to quickly identify devices on the network that need a bundle and then target those devices E-mail notification of patch availability Enhanced reporting – Further integration of stand-alone (ZPM 6.4) reporting

11. © Novell, Inc. All rights reserved. 11 New Features of Endpoint Security Management Key capabilities – USB device management > Control devices and types of devices users are allowed to access (if any) – Storage management > Control access to storage devices and control AutoPlay – Wi-fi management > Limit access to only protected networks and to specific access points – Layer 2 firewall > Control all incoming and outgoing traffic on the managed device – VPN enforcement > Force the use of VPN in specified locations – Application Control > Restrict execution of or internet use by applications – Data Encryption > Configure encryption of removable devices and any selected directory path – Client Self Defense > Prevent users from tampering with security enforcement components of the ZENworks agent

12. © Novell, Inc. All rights reserved. 12 New Features of Reporting Services Built-in and Custom Reporting – Includes LATEST version of BusinessObjects Enterprise engine – Adds reporting server support for SUSE Linux Enterprise Server 11 New reporting universe objects for Endpoint Security Policies – Custom reports any endpoint security management policy – New canned reports for endpoint security policies New reporting universe objects for Power Management – Custom power reports for “GREEN” capabilities power policies – New canned reports for power policy and capability compliance reporting New reporting universe objects for Subscriptions – Custom reports for Linux repository subscriptions – New canned reports for subscription status

13. © Novell, Inc. All rights reserved. 13 Endpoint Lifecycle Management Capabilities Proficiency Description An identity-based and platform- agnostic solution that automates and centralizes endpoint lifecycle management processes Components

14. © Novell, Inc. All rights reserved. 14 Endpoint Security Management Capabilities Proficiency Description An identity-based solution that automates endpoint security policy enforcement Components (2011)

15. © Novell, Inc. All rights reserved. 15 IT Service Management Capabilities Proficiency Description An integrated, identity-based platform to monitor, manage and resolve service requests Components

16. © Novell, Inc. All rights reserved. 16 Novell Endpoint Management Capabilities

18. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.