1. October 25–29, 2009 Mandalay Bay Las Vegas, Nevada IBM Information On Demand 2009 A smart conference for a smarter planet

2. Proposed Agenda Monday October 26, 2009 Start Finish Agenda 8:15 am9:45 amAttend opening general session 10:15 am10:45 amLeadership Exchange (Invitation-only event for executive customers) 11:15 am12:30 amAttend keynotes or Leadership Exchange sessions/roundtables. 1:30 pm4:00 pmAttend keynotes or Leadership Exchange sessions/roundtables. 4:00 pm5:00 pm Mary Garrett (moderator) meets with customer panelists “offline”- Mandalay Bay Ballroom (section B) 5:00 pm6:30 pm The Expo will be open, serving drink and heavy appetizers. I reserved an “office space” from 5:00-6:30 pm in case panelists/moderator want to continue meeting to continue getting to know each other. 7:00 pm7:30 pm Rehearsal for Mary and customer panelists- Mandalay Bay Ballroom (sections E,F,G&H.). Contact Mary Ann Alberry or Peter Daniels with questions. Note: Can arrive Sunday for opening of Expo at 6:00 PM, and Community receptions afterwards.

3. Proposed Agenda Tuesday October 27, 2009 Start Finish Agenda 8:15 am9:30 amSpeak at General Session Mandalay Bay Ballrrom (sections E, F, G & H) Contact Mary Ann Alberry with questions. Cell phone 408-859-9533. Note: Can depart after 9:30 general session, or stay for other sessions and meetings. The event runs through Thursday.

4. Information on Demand 2009 – Week-at-a-Glance Mock trial- compliance 3:00p-4:30p Registration 6:30a – 10:00p BUSINESS PARTNER BUSINESS DEVELOPMENT DAY 10:30a - 5:45p EXPO CENTER GRAND OPENING RECEPTION 6:00p - 8:00p COMMUNITY RECEPTIONS 8:00p - 10:00p Registration 6:30a -3 :00p Registration 6:30a - 7:00p Registration 6:30a - 7:00p Registration 7:00a – 9:30p SATURDAY 10/24SUNDAY 10/25TUESDAY 10/27 WEDNESDAY 10/28 THURSDAY 10/29 GENERAL SESSION 8:15a - 9:30a GENERAL SESSION 8:15a - 9:30a NETWORKING EVENT 7:00p - 11:00p ELECTIVE 11 11:00a – 12:00p ELECTIVE 12 2:15p - 3:15p ELECTIVE 13 3:30p - 4:30p ELECTIVE 14 4:45p - 5:45p BIRDS-OF- FEATHER 6:00p - 7:00p ELECTIVE 18 1:30p - 2:30p ELECTIVE 17 11:00a - 12:00p ELECTIVE 16 9:45a - 10:45a ELECTIVE 19 3:00p - 4:00p BL Sessions End Tech Sessions Cont. ELECTIVE 15 8:15a - 9:15a Breakfast 7:00a - 8:00a PRE-CONF/ TECHNICAL EDUCATION 8:30a - 4:30p *additional fee applies How to Navigate Conference 1:00p - 4:30p Lunch 12:00p - 1:30p EXPO OPEN 11:00a - 2:00p ELECTIVE 7 ECM KEYNOTE 1:45p - 2:45p ELECTIVE 9 4:15p - 5:15p EXPO RECEPTION 5:00p - 7:00p ELECTIVE 6 DATA MGMT KEYNOTE 11:00a – 12:00p Registration 6:30a - 8:00p MONDAY 10/26 GRAND OPENING SESSION 8:15a - 9:45a Breakfast 7:00a - 8:00a Lunch 12:30a - 2:00p EXPO OPEN 12:30p - 2:45p ELECTIVE 3 INFOSPHERE KEYNOTE 2:45p - 3:45p EXPO RECEPTION 5:00p - 8:00p ELECTIVE 2 BI/PM KEYNOTE 11:30a – 12:30p ELECTIVE 8 3:00p - 4:00p BIRDS-OF- FEATHER 12:30p - 1:15p ELECTIVE 4 4:00p - 5:00p IOD ENDS Lunch 12:00p - 1:30p OPEN NIGHT Lunch 12:00p - 1:30p HANDS-ON LAB SESSION TIMES Monday 10:15a - 1:15p 2:15p - 5:15p Tuesday 9:45a -12:45p 2:00p - 5:00p Wednesday 9:45a - 12:45p 2:00p - 5:00p Thursday 8:15a -11:15a 1:00p - 4:00p ELECTIVE 1 10:15a - 11:15a ELECTIVE 5 or 9:45a - 10:45a ELECTIVE 10 9:45a - 10:45a EXPO EXPO is accessible beginning 10:00 am on Monday Tuesday Wednesday EXPO is fully staffed at hours indicated each day EXPO Ends 3:00pm EXPO OPEN 11:00a - 3:00p 2009 INFORMATION ON DEMAND GOLF CLASSIC 11:00a - 4:00p Reception at Golf Course 4:30 - 6:00p Business Partners Only PRESS CONF 10:15a - 11:15a