1. Plan-Do-Study-Act A Process for Decision Making Frederick County Public Schools Summer Symposium 2008 Presentation by Bonnie Ward, Associate Superintendent

2. 2 PROBLEMS THAT NEED IMPROVEMENT Find someone in session you don’t know Ask the person  What is your NAME and POSTION  What do you wish you could IMPROVE Share with whole group

3. 3 What is your approach to… PROBLEMS THAT NEED IMPROVEMENT

4. 4 Reacting to Problems Activities Quick response to immediate need or problem Baldrige National Quality Program, Education Criteria for Performance Excellence

5. 5 Early System Approach Starting to use linked activities—”processes” Repeatable Some evaluation Some coordination among departments Baldrige National Quality Program, Education Criteria for Performance Excellence

6. 6 Aligned Approach Processes Repeatable Regularly evaluated Learning shared Coordination among departments Baldrige National Quality Program, Education Criteria for Performance Excellence

7. 7 Integrated Approach Processes Repeatable Regularly evaluated Collaboration among departments Efficiencies across departments achieved Baldrige National Quality Program, Education Criteria for Performance Excellence

8. 8 PS—What is Baldrige? Framework for Performance Excellence  Continuous improvement  Improved performance  Achievement of goals  7 Criteria  Award program Baldrige National Quality Program, Education Criteria for Performance Excellence

9. 9 PDSA PLAN-DO-STUDY-ACT  Process for solving problems  Method to achieve improvement Repeatable Evaluation Communication Sharing

10. 10 DO PLANSTUDY ACT

11. 11 PLAN 1. Define goals 2. Assess current situation & do gap analysis 3. Analyze root causes 4. Analyze alternatives 5. Develop Improvement Theory We believe that IF we ____________ THEN a) ________ b) ________

12. 12 DO 1. Develop action plan and try out Improvement Theory ACTION PLAN We believe that IF we ____________ THEN a) ________ b) ________

13. 13 Action Plan—SMART Goals SMART GoalsS pecific M easureable A ttainable R esults oriented T imebound EX: By 2010, 85% of 8th grade students will score proficient on MSA Reading assessments

14. 14 STUDY 1. Study the evaluation results We believe that IF we ____________ THEN a) ________ b) ________ RESULTS

15. 15 ACT 1. Standardize the improvement strategies 2. Plan for continuous improvement ALIGNED AND INTEGRATED APPROACH

16. 16 Let’s Try a PDSA What is the problem? Students and teachers in older schools do not have the critical instructional technology they need to improve teaching and learning

17. 17 Now You Try a PDSA What is the problem? 1. New staff do not have enough information about expectations to begin jobs properly 2. Poor student attendance rates 3. Declining parent participation in school events 4. Not enough substitutes to cover classes when teachers are out

18. 18 Questions and Answers