1. Caritas of Archdiocese of Prague Migration centre Life Coaching Prague, 21.3.2014

2. Caritas of Archdiocese of Prague Migration centre Life coaching Life Coaching is a profession that is profoundly different from consulting, mentoring, advice, therapy, or counseling. The coaching process addresses specific personal projects, business successes, general conditions and transitions in the client's personal life, relationships or profession by examining what is going on right now, discovering what client´s obstacles or challenges might be, and choosing a course of action to make client´s life be what he wants it to be.

3. Caritas of Archdiocese of Prague Migration centre Life coaching Life coaching is a practical, forward-looking way to gain clarity on what client doesn't like and what he can do about it. It's also a powerful support system to keep client moving in the right direction. It provides an external perspective on client´s life.

4. Caritas of Archdiocese of Prague Migration centre Client´s attitude Active attitude of client Client wants to seek solution Effort and energy to cooperate

5. Caritas of Archdiocese of Prague Migration centre Role of coach Help client himself find the answers Help client discover what's really most important to him in his life Listen intently to what client says and not says Reflect back to client´s inner passions, values, priorities, talents, obstacles in a clear and objective manner Help client design a plan to achieve chosen goals and actions Work with client to eliminate any obstacles or blocks that stand in his way Help client stay focused, positive and on track Keep client on track until he achieves his coachable goals

6. Caritas of Archdiocese of Prague Migration centre Purposes of life coaching Coaching is about getting the very best out of clients and enabling them to make decisions that will improve their life. Coaching can support clients in moving from where they are to where they want to be. Coaching is all about making clients happier by changing the things that make them sad. Life Coaching works in a way that nothing else can - to help clients move their life into a vastly happier, more fulfilled place.

7. Caritas of Archdiocese of Prague Migration centre Life Coaching topics Relationships and Intimacy Finances and Budgeting Health, Aging, Lifestyle Family and Parenting Dreams Social life Life balance Work And much more

8. Caritas of Archdiocese of Prague Migration centre Coaching principles ● Coaching is centred around the client ● What motivates people must be understood ● Everyone is capable of achieving more ● A person's past is no indication of their future ● People's beliefs about what is possible for themselves are their only limits ● A coach must always provide full support ● Coaches don't provide the answers ● Coaching does not include criticizing people ● All coaching is completely confidential

9. Caritas of Archdiocese of Prague Migration centre Qualities required for good coaching ● Listening - more important than talking ● Resisting the urge to give advice ● Empathy - central to the coaching process ● Communication skills - enables trust and meaningful understanding on both sides ● Rapport-building - the coach's only focus is the client ● Motivating and inspiring - personal qualities motivate and inspire

10. Caritas of Archdiocese of Prague Migration centre Everyone is different and has different needs Take human emotions and feelings into account Flexibility - react to people's differences The coach's curiosity - enables the client's journey to be full and far-reaching Courage - be capable of reaching goals hiemself

11. Caritas of Archdiocese of Prague Migration centre Top 5 Benefits of Hiring a Life Coach Feel better Create balance Gain focus and clarity Make wiser decisions Get an action plan!

12. Caritas of Archdiocese of Prague Migration centre Project Humanitas Netherlands, Charitas Czech Republic and Danish Partner Coaching - social work Coach – social worker Intercultural communication – immigrant Coaching in this context – strenghten client- relation based on dialog

13. Caritas of Archdiocese of Prague Migration centre The first contact Good relation with client is the basic condition for reaching any goal Make comfortable place Trust in client – his presence is his motivation Before the first meeting study client´s file Agreement with client = equal partnership and mutual comintment

14. Caritas of Archdiocese of Prague Migration centre Approach of coach Professional self-reflection Be present – narrower relation Basic attitude – respect willingness to listen support open minded sense of humour Communication Equality and authority

15. Caritas of Archdiocese of Prague Migration centre Knowledge General knowledge about using methods Psychology and trauma knowledge Making use of immigrant coach knowledge Knowledge about country of origin Language of communication - the most suitable language for both native speaker dictionary drawing

16. Caritas of Archdiocese of Prague Migration centre Skills General skills General conversional techniques Questions asking Empathy Feedback Confrontation Providing of new perspectives Communication without words – embarass Skills enabling problems solving and decision making Using intervention fr General skills General conversional techniques Questions asking Empathy Feedback Confrontation Providing of new perspectives Communication without words – embarass Skills enabling problems solving and decision making Using intervention from behavioural psychoterapie

17. Caritas of Archdiocese of Prague Migration centre Relation - clients, coach and volunteer Professional coach independent performs deeper and broader diagnosis helps to reach clients goal coach of volunteer Age, sex and profession would be taken into consideration Using od personal contact net and creating net

18. Caritas of Archdiocese of Prague Migration centre Emocional problems Coach cant solve all problems – fact that he is at disposal can help Trauma experience refugee decides topics coach can ask for support different expression of emotions Political perception - impartiality

19. Caritas of Archdiocese of Prague Migration centre Thank you for your attention