1. COLORADO SECTRS Academy Presentation Mike Wukitsch, Vice President Human Resources February 18, 2009

2. Page 2 Who We Are Recognized by U.S. News & World Report and Parents’ Magazine as Top 10 Pediatric Hospital 293 licensed beds First and only free- standing U.S. pediatric facility with fully integrated electronic medical records 2007 most wired hospital (KLAS) Total Staff = 3,892

3. Page 3 Network of Care

4. Page 4 Total Staff

5. Page 5 Staff - Clinical vs. Non-Clinical Clinical Non-Clinical

6. Page 6 Staff – Allied/Clinical Nursing/Physician Nursing Allied Healthcare Clinical Support Physician

7. Page 7 Staff Management/Professional/Admin. Administrative Support Administrative Professional Management

8. Page 8 Staff Turnover

9. Page 9 Total Hires

10. Page 10 Requisitions Approved/Open Positions

11. Page 11 Background Checks/Criminal Hits Total Checks: 2884 Total Hits Criminal: 158

12. Page 12 Staffing Challenges Developing the talent pool  Nursing shortage  Finding qualified workers  Competing for the new workforce  Identifying leadership potential  New emphasis on soft skills Staff retention  Managing ‘burnout’ and ‘compassion fatigue’  Staying competitive with compensation and benefits  Leadership and staff development Partnering with the public sector  Access to new and qualified pools of talent (older workforce, youth, second careers)  Workforce skills assessment  Retraining opportunities

13. Page 13 Thank You