1. Sallie Mae – Synthetic OMW Message Check ** This flow validates OMW messaging. Failures will page and email our on-call. Simple Flow we created during our HP Openview rollout due to a production issue we had. We wanted to ensure the situation did not happen again. We run this flow every 15 minutes via the OO Scheduler. 1. Create OMW 8 Message 2. Wait 30 seconds 3. Acknowledge Message ** Copyright © 2008 Sallie Mae. All rights reserved. 128 September 2016

2. Sallie Mae – Start Oracle Instances** This flow validates allows our DBA team to start their Oracle Instances on as many hosts as they need to … at the same time. Prior to this flow they had to logon each host and take action. Flow used mainly during maintenance cycles. In OO 7.1 we will convert this flow to use multiple threads instead of iterating through the list of servers since that is a new feature. We also have a flow to Stop and restart all Instances. 1. Display Prompt asking for list of Oracle Servers (comma delimited) 2. Validate server names are valid 3. Iterate through list starting Oracle on all servers ** Copyright © 2008 Sallie Mae. All rights reserved. 228 September 2016

3. Sallie Mae – Remove Server from Monitoring Systems ** When a server is decommissioned from our enterprise, we use a standard flow to remove all bits from all config sets. 1. Prompt for hostnames wanting to remove 2. Displays a validation/confirmation screen. 3. Iterates through your list removing from all configs that reference the host ** Copyright © 2008 Sallie Mae. All rights reserved. 328 September 2016

4. Sallie Mae – Enterprise Backup – Update Inventory Script** Updates tape library on tape location changes on Enterprise Backup system. Remote IT sites can self serve when they add/remove tapes from tape library. Frees up central IT. 10 remotes sites use this. If we did not have central IT would get 10-20 tickets a day to work. 1. Ask which Backup Master Server to run on 2. Select Master Server 3. Determines what OS is running 4. Runs a script on host in order to update that inventory. ** Copyright © 2008 Sallie Mae. All rights reserved. 428 September 2016