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导游实用英语口语 北京财贸职业学院 蔡丽伟
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Teaching Task Check in for a Tour Group at a Hotel 1. Task Introduction 2. Vocabulary Bank 3. Sentence Storage 4. Pair & Share 5. Students’ Presentation 6. Evaluation
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1. Task Introduction Background information: May is the tour leader for a tour group of 12 people. She is at the reception desk of Beijing Hotel, checking in for her group. Your task: create a conversation between May and the receptionist of the hotel, to present in oral form the whole process of checking in for a tour group.
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2. Vocabulary Bank a)Tour group b)Tour leader c)Check in d)In the name of e)ID Cards/ Passport f)Credit Card a)Reservation b)Registration Form c)Key card d)Breakfast Voucher e)Receipt
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3. Sentence Storage 1/5: Acknowledge the reservation 2/5: Show the ID cards/ passports to the receptionist 3/5: Sign on the registration form 4/5: Make the payment 5/5: Check the key cards, ID cards and receipt.
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3. Sentence Storage (1/5) Good morning, welcome to Beijing Hotel. Morning. I'm Linda Liang, the tour leader, and I'd like to check in for my group. Do you have a reservation? Yes, in the name of Liang. Please wait for a moment, Ms. Liang, I'll check it for you. Acknowledge the reservation
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3. Sentence Storage (2/5) Yes, we have the reservation under Ms. Liang. Is there any change in your group? I'm afraid not. Here are the ID cards of my group members. Show the ID cards/passports to the receptionist
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3. Sentence Storage (3/5) Thank you. Would you please sign here on the registration form? Certainly. Here you are. Sign on the registration form
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3. Sentence Storage (4/5) Ms. Liang, how would you like to make the payment? By credit card. Here you are. Make the payment
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3. Sentence Storage (5/5) Ok, Ms. Liang. Here are the key cards and breakfast vouchers for 6 double rooms, the ID cards, credit card, and the receipt. Thank you. You're welcome. The bellboy will show you to your rooms. Have a nice stay with us. Check the key cards, ID cards and receipt.
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4. Pair & Share 4.1 Pair Discussion Discuss with your partner Create a conversation of checking in for your tour group. 4.2 Requirements Talk in English Try to present the conversation in oral form Pay attention to the P. I. G.
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5. Students’ Presentation One represents the group leader The other for the receptionist Role play the scene of checking in for a tour group at the hotel
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6. Evaluation Check the following items: Grammar Pronunciation Intonation Procedure Fluency
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Emphasis of the Task AcknowledgeShowSignPayCheck Five Steps for Checking in for a Tour Group
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Preview Teaching Task: Sightseeing at the Heaven of Temple.
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