1. Risk And Crisis Preparedness How prepared are you? Tyra W. Hilliard, PhD, Esq., CMP Jonathan Howe, JD., Esq. ©Copyright 2016. Jonathan T. Howe, JD, Esq. and Howe & Hutton, Ltd. Chicago, Illinois, Washington, D.C. and Tyra W. Hilliard, PhD All rights reserved under both international and Pan American copyright conventions. No reproduction of any part may be made without the prior written consent of the copyright holder

3. Fundamental Basics of Liability Common Law Contract Laws/Regulations Introduction

4. What are we afraid of losing or damaging? What’s at risk?

6. Is a crisis plan for meetings important? Do you have a crisis plan? No 34% Yes 66% No 56% Yes 41% Survey says…

7. Why Aren’t Planners Planning?

8. 80% of businesses lacking a crisis plan disappear within two years after a major disaster. (Wrigley, Salmon, & Park, 2003) Harsh Reality

9. Avoid The Risk Management Five Fundamentals

10. Accept The Risk Management Five Fundamentals

11. Transfer The Risk Management Five Fundamentals

12.  Control/Crisis Management THE RISK MANAGEMENT FIVE FUNDAMENTALS

13. FEMA 141 Emergency Management Guide for Business & Industry FEMA Special Events Contingency Planning Crisis Plan Resources – U.S.

14. Safe & Healthy Mass Gatherings Emergency Preparedness Guidelines for Mass, Crowd- Intensive Gatherings Crisis Plan Resources – Other Countries

15. A. Executive Summary B. Introduction & Policy Statement C. Meeting/Event Summary D. Staff Responsibilities E.Emergency Response Procedures F.Facility Information G.Communication Information H.Forms/Appendices Crisis Plan Contents

16. www.wellspringinfo.com Pocket Emergency Response Guides

17. Do Your Homework Travel alerts Travel warnings DESTINATION AWARENESS Check crime statistics www.crimemapping.comwww.crimemapping.com

18. Insure The Risk Management Five Fundamentals

19. Commercial General Liability (CGL) – essential Or equivalent self-insurance Event Cancellation Insurance – optional Consider premium v. financial loss Covers more than just cancellation Insurance

22. Name Address Photo Blood type Medical information Emergency contacts Insurance information ICE STANDARD APP

23. Resources Australia Safe & Healthy Mass Gatherings - http://www.health.sa.gov.au/pehs/publications/ema-mass-gatherings- manual.pdf http://www.health.sa.gov.au/pehs/publications/ema-mass-gatherings- manual.pdf Canada Emergency Preparedness Guidelines for Mass, Crowd-Intensive Gatherings http://orise.orau.gov/csepp/documents/planning/evacuation- documents/guidance-documents/canada-crowdevents.pdfhttp://orise.orau.gov/csepp/documents/planning/evacuation- documents/guidance-documents/canada-crowdevents.pdf FEMA 141 - http://www.fema.gov/pdf/library/bizindst.pdfhttp://www.fema.gov/pdf/library/bizindst.pdf FEMA Special Events - http://training.fema.gov/EMIWeb/downloads/is15aSpecialEventsPlanning- JAmanual.pdf http://training.fema.gov/EMIWeb/downloads/is15aSpecialEventsPlanning- JAmanual.pdf Pocket Emergency Response Guides - https://wellspringinfo.com/https://wellspringinfo.com/ 23

25. CONTACT INFORMATION: Tyra W. Hilliard, PhD, Esq., CMP www.tyrahilliard.com Tyra.hilliard@gmail.com (912) 506-8708

26. Author Bio Assistant Professor of Business & Hospitality, College of Coastal Georgia tyra.hilliard@gmail.com Tyra Hilliard is a speaker, professor, and attorney. In addition to sharing her knowledge on legal issues and crisis preparedness with the meetings and hospitality industries, Tyra is on the faculty of the College of Coastal Georgia where she teaches courses in business, hospitality, and event management. The co-author of a book on Event Project Management, Tyra is published and widely quoted on legal and crisis management issues in academic and industry publications. She has been honored for professional achievement as an Educator by the Professional Convention Management Association and received national recognition for her contributions to best practices initiatives with the Convention Industry Council and Meeting Professionals International. Her nomadic career has included management roles in hotels, travel, meetings and events, law, catering, and academia. She is one of only two people in the world to have a law degree, a PhD in Hospitality, and a CMP.

27. CONTACT INFORMATION: Jonathan T. Howe, JD, Esq. President Howe & Hutton, Ltd. 20 North Wacker Drive, Suite 4200 Chicago, IL 60606 Phone: 312-263-3001 Email: jth@howehutton.com

28. Jonathan Howe is President/Senior Partner with Howe & Hutton, Ltd., a law firm with offices in Chicago and Washington, D.C. He has written hundreds of articles, papers and books, and has spoken to organizations all over the world on all manner of legal issues. He received his Bachelor of Arts degree majoring in diplomatic history and international political science with honors from Northwestern University and his Juris Doctorate with highest distinction from Duke University where he was first in his graduating class. He serves as general counsel for Meeting Professionals International, the International Live Events Association, Hotel Technology, Next Generation, among others. He also is general counsel for the prestigious Association Committee of 100 sponsored by the U.S. Chamber of Commerce. He is a member and is a founder, past president and board member of the Academy of Hospitality Industry Attorneys. Jon was named as the first recipient of the Hospitality Industry Attorney of the Year Award. He was the first chair of the APEX panel on industry contracts for the Convention Industry Counsel. He is the special advisor to the American Bar Association Standing Committee on Meetings and Travel, a Fellow of the American Bar Foundation, a Fellow of the American Society of Association Executives and he is a past chair of the ASAE Legal Section Council. He is the legal editor for MEETINGS & CONVENTIONS and The Meeting Professional. His M&C column, Law and the Planner, was named the best monthly trade publication column by the Society of Business Publication Editors. Jon is one of the few lawyers in the United States to have argued before the United States Supreme Court. He can be reached via email: jth@howehutton.com or by phone: (312) 263-3001) This outline is provided with the understanding that the publishers are not engaged in rendering legal, accounting, or professional services through its distribution. If legal advice or other expert assistance is required, the services of a competent professional should be sought.

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