2. CSV - Community Service Volunteers: Established 1962, a national registered charity UK’s leading volunteering and training organisation Winner of the Charity Awards 2010 Overall Award for Excellence We promote social inclusion through a range of high quality volunteering opportunities Pioneering new solutions and innovative ways to tackle society’s needs

3. 1) To encourage and support volunteering: To recruit full and part-time volunteers for projects on a national and local basis. To act as a national hub for volunteering and signpost potential volunteers to other opportunities where appropriate. 2) To develop opportunities for volunteering: To set up projects and initiatives that we run ourselves through specific commissioning, funding applications, etc. To work in partnership with statutory, voluntary sector, other third parties and individuals to provide volunteering opportunities. CSV’s dual role related to volunteering in the community

4. UK and international volunteers, 18-35 years Residential placements in the UK 35 hours per week, 6-12 month placements Flexible volunteering – daytime, evenings, weekends and nights CSV’s service CSV Full-Time Volunteering national programme

5. Intergenerational Schemes: CSV Young at Heart projects which encourage cross-generational activities, including volunteering, between the old and the young. Home from Hospital/Reablement Support: Pool of volunteers enabling older people to be discharged safely from hospital or to relearn independent living skills following illness or accident. Social Inclusion/Practical Support Schemes: Pool of volunteers enabling older people to access social inclusion activities, have extra help with some household tasks, or their carers to receive respite support in their community. CSV Choices: Flexible support to enable older people to remain living independently in the community. What kind of help can CSV give older people in the community?

6. Personalised one-to-one support - giving older people the ability to live independently in their own home. The opportunity for older people to achieve greater independence, choice and control. Increased confidence, self-esteem and personal dignity for the individuals supported. Early interventions: improving general health and wellbeing through engagement and social inclusion. Individuals who live independently and feel included in their community – people who feel they have a future. What kind of outcomes do CSV volunteers provide?

7. 1.Different dynamic to that given by paid professional staff. 2.The flexibility of volunteers. 3.Personalised and ‘meaningful’ volunteering relationships with service users. 4.The diverse skills and life experience of volunteers. 5.Freeing up staff time. 6.Tailored to your needs. 7.Value for money - it can be a cost-effective option. Why would you choose to involve volunteers in your service delivery?

8. Full-time Volunteering – costs of a full-time volunteer (2012-13): £35 per week subsistence £40 per week food subsistence (or meals provided) Volunteer travel and out of pocket expenses related to role £262.50 per month CSV cost Approximately £141 per week or £4 per hour (based on 35 hour week) Accommodation CSV’s service: Volunteer recruitment – interview and risk assessment of volunteers. Placement of individual volunteers. Post placement support services (for example, a named regional CSV member of staff to support the organisation/individual and their volunteers) Quality assurance and monitoring Insurance Average costs of involving CSV volunteers

9. Any questions? Then please contact: Jenny Szewiel Regional Volunteer Manager CSV Volunteering Partners E-mail: jszewiel@csv.org.uk Tel: 0117 908 0070 www.csv.org.uk