1. © 2013. All rights reserved Your Voice, Your CC: The Colorado College Employee Climate/Engagement Survey Finance and Administration

2. © 2013. All rights reserved Survey Overview Survey Instrument 73 core belief statements 23 item benefits satisfaction component 18 demographic questions 3 Open ended questions Methodology Online survey administered March 27, 2013 – April 12, 2013 Response Rates Overall response rate: 64% (525/826) Finance and Administration response rate: 64% (80/125) Benchmarks Colorado College College-wide Survey Results

3. © 2013. All rights reserved Guidelines for Positive Responses Response Scale: Strongly Agree; Agree; Sometimes Agree/Sometimes Disagree; Disagree; Strongly Disagree; Not Applicable Positive Response - Strongly Agree & Agree

4. © 2013. All rights reserved Guideline ScoreDescription < 10%Excellent – Very Good 10% - 14% Fair - Good 15% - 19%Yellow Flag 20% - 29%Red Flag 30%+Acute Response Scale: Strongly Agree; Agree; Sometimes Agree/Sometimes Disagree; Disagree; Strongly Disagree; Not Applicable Negative Response - Strongly Disagree & Disagree

5. © 2013. All rights reserved Job Category (Overall % Positive)

6. © 2013. All rights reserved Administrative Division (Overall % Positive)

7. © 2013. All rights reserved Themes – Colorado College Faculty and staff report strong connections to the mission of Colorado College as well as a sense of pride in being part of the Colorado College community. Similarly, faculty and staff appreciate the commitment to a liberal arts education, the talented and unique student body and the quality of their colleagues. On the whole, employees report high degrees of job fit and appreciate the flexibility and autonomy they have. While there is a strong sense of community within many departments, the strength of that camaraderie does not consistently translate to strong cross-functional collaboration or a sense of alignment across the College. Faculty and Staff report having good relationships with their supervisors but also report a need for greater consistency and enhanced managerial/leadership skills, specifically those regarding performance management and accountability. There is acknowledgement of the focus on Diversity but a belief there is still important work to be done.

8. © 2013. All rights reserved Themes – Colorado College Many faculty and staff do not understand the compensation system or believe that the system adequately compensates faculty and staff given their workloads and market comparisons. For some, this contributes to a feeling of being unappreciated. Faculty and staff express a need for improved communications. There is a desire for more transparency regarding the rationale with which decisions are made and an interest in greater participation in those decisions which directly impact their work. For many there is a sense of optimism with the new administration, but there are varying degrees of confidence in the capabilities and credibility of Senior Leadership as a whole. While employees understand the impact of the challenging economic environment, there is some frustration with available resources, staffing and workloads. There are concerns regarding accountability, especially as related to the inability to deal with low performers, disrespectful behaviors and the perception of favoritism. Staff express a desire for additional training, professional development and career opportunities.

9. © 2013. All rights reserved Overarching Themes – Finance & Administration Similar to entire college themes –Strong connection to college mission and liberal arts education –Strong sense of pride – college affiliation –Appreciate talented and unique student body; quality of their colleagues –Strong sense of community/departments; need for cross-functional collaboration and alignment. –Good relationships with supervisors; greater consistency/enhanced managerial/leadership skills More positive than entire college themes –Professional Development; Compensation, Benefits & Work/Life Balance; Facilities; and Respect and Appreciation.

10. © 2013. All rights reserved Overarching Themes – Finance & Administration The Shared Governance dimension results were notably lower than those across the College. More so than many of their colleagues in other divisions, staff within Finance & Administration report good support for their ability to manage and maintain work/life balance and heightened appreciation for diversity efforts. Conversely, within Finance & Administration concerns regarding staffing levels, performance management and cross-functional collaboration are more acute.

11. © 2013. All rights reserved Barometer Statements by Job Category Survey Statement Colorado College Overall results (positive %) Finance and Administration Results Admin. Exempt Staff Non exempt staff (hourly) Faculty 25 Overall, my department is a good place to work. 768579818268 60 All things considered, this is a great place to work. 747181747574 59 This institution's culture is special - something you don't find just anywhere. 717576687273

12. © 2013. All rights reserved Top 10 Statements – Finance & Administration Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 47 My supervisor/department chair supports my efforts to balance my work and personal life. 1000776 29 The institution takes reasonable steps to provide a safe and secure environment for the campus. 960833 24 I have a good relationship with my supervisor/department chair. 920815 5 I understand how my job contributes to this institution's mission. 890921 36 I am proud to be part of this institution.890822

13. © 2013. All rights reserved Top 10 Statements – Finance & Administration Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 45 At this institution, people are supportive of their colleagues regardless of their heritage or background. 850755 25 Overall, my department is a good place to work. 853766 50 This institution places sufficient emphasis on having diverse faculty, administration and staff. 8576910 2 I am given the responsibility and freedom to do my job. 857843 33 There is a good balance of teaching, service and research at this institution. 8306411

14. © 2013. All rights reserved Relative Strengths Job Satisfaction & Connection to Mission Supervisors Diversity & Inclusion

15. © 2013. All rights reserved Job Satisfaction & Connection to Mission Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 1 My job makes good use of my skills and abilities. 787 814 2 I am given the responsibility and freedom to do my job. 857 843 72 I find personal meaning and fulfillment in my work. 783 794 5 I understand how my job contributes to this institution's mission. 890 921 36 I am proud to be part of this institution. 890 822

16. © 2013. All rights reserved Supervisors Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 24 I have a good relationship with my supervisor/department chair. 920 815 12 I believe what I am told by my supervisor/department chair. 757 717 15 My supervisor/department chair regularly models this institution's values. 713 728 19 My supervisor/department chair is consistent and fair. 5710 6811 3 My supervisor/department chair makes his/her expectations clear. 677 6610

17. © 2013. All rights reserved Diversity & Inclusion Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 64 People at this institution understand and value the benefits of a diverse workforce. 753 698 45 At this institution, people are supportive of their colleagues regardless of their heritage or background. 850 755 54 This institution has clear and effective procedures for dealing with discrimination. 604 6410 50 This institution places sufficient emphasis on having diverse faculty, administration and staff. 857 6910 65 Overall, I am satisfied with the institution's efforts to support and encourage the valuing of different opinions, styles, and perceptions. 6710 639

18. © 2013. All rights reserved Bottom 10 Statements – Finance & Administration Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 55 There is regular and open communication among faculty, administration and staff. 26 3420 35 Our recognition and awards programs are meaningful to me. 32 3532 71 Our system for addressing feedback and complaints is effective. 3325 3622 58 There's a sense that we're all on the same team at this institution. 3925 3721 28 My department has adequate faculty/staff to achieve our goals. 1742 37

19. © 2013. All rights reserved Bottom 10 Statements – Finance & Administration Survey Statement Finance and Administratio n (Positive %) Finance and Administratio n (Negative %) Colorado College (Positive %) Colorado College (Negative %) 30 Our orientation program prepares new faculty, administration and staff to be effective. 4129 3924 18 Issues of low performance are addressed in my department. 3628 4027 17 Our review process accurately measures my job performance. 3240 26 67 My salary range/band is appropriate for my job. 5332 4233 66 The faculty value the contributions of staff. 3318 4215

20. © 2013. All rights reserved Opportunities Communication Collaboration Compensation Resources, Support & Workload Senior Leadership Performance Management Respect & Appreciation

21. © 2013. All rights reserved Compensation Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 63 I understand how the compensation system works. 3921 4822 67 My salary range/band is appropriate for my job. 5332 4233 11 I am paid fairly for my work. 5014 4627

22. © 2013. All rights reserved Resources, Support & Workload Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 4 I am provided the resources I need to be effective in my job. 6410 647 31 The facilities (e.g., classrooms, offices, laboratories) adequately meet my needs. 6212 6214 28 My department has adequate faculty/staff to achieve our goals. 1742 37 69 My actual responsibilities accurately reflect my job description. 4621 5417 68 Overall, my workload is reasonable. 4621 4820

23. © 2013. All rights reserved Senior Leadership Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 27 Senior leadership provides a clear direction for this institution's future. 4610 5313 37 Senior leadership shows a genuine interest in the well-being of faculty, administration and staff. 4610 5712 41 Senior leadership communicates openly about important matters. 4214 5210 56 I believe what I am told by senior leadership. 533 5610

24. © 2013. All rights reserved Communication Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 8 When I offer a new idea, I believe it will be fully considered. 467 5711 21 In my department, we communicate openly about issues that impact each other's work. 677 5713 22 Changes that affect me are discussed prior to being implemented. 537 4920 43 At this institution, we discuss and debate issues respectfully to get better results. 4611 4910

25. © 2013. All rights reserved Difficult Conversations Survey Statement Finance and Administratio n (Positive %) Finance and Administratio n (Negative %) Colorado College (Positive %) Colorado College (Negative %) 14 I can speak up or challenge a traditional way of doing something without fear of harming my career. 677 6115 61 In my department, we address conflicts effectively when they arise. 3714 4920 71 Our system for addressing feedback and complaints is effective. 3325 3622

26. © 2013. All rights reserved Collaboration Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 13 We have opportunities to contribute to important decisions in my department. 603 6411 23 People in my department work well together. 607 6110 26 I can count on people to cooperate across departments. 327 5211 58 There's a sense that we're all on the same team at this institution. 3925 3721

27. © 2013. All rights reserved Performance Management Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 17 Our review process accurately measures my job performance. 3240 26 7 I receive feedback from my supervisor/department chair that helps me. 5010 5517 16 Promotions in my department are based on a person's ability. 3716 4622 18 Issues of low performance are addressed in my department. 3628 4027

28. © 2013. All rights reserved Respect & Appreciation Survey Statement Finance and Administration (Positive %) Finance and Administration (Negative %) Colorado College (Positive %) Colorado College (Negative %) 9 I am regularly recognized for my contributions. 5310 4918 35 Our recognition and awards programs are meaningful to me. 32 3532 37 Senior leadership shows a genuine interest in the well-being of faculty, administration and staff. 4610 5712 51 There is appropriate recognition of innovative and high quality teaching. 710 6413 40 Teaching is appropriately recognized in the evaluation and promotion process. 3725 5912

29. © 2013. All rights reserved Questions, Comments & Dialogue 1.What is your reaction to the survey findings? Any surprises? Does it reflect your experience at Colorado College? 2.Are there any issues that didn’t surface that might be important for us to discuss in subsequent conversations? 3.What opportunities exist for “quick fixes”? 4.What three things do we need to focus on within Finance & Administration to make it the best workplace possible?

30. © 2013. All rights reserved Managerial/Leadership Competencies - What do you think are critical managerial/leadership skills that we need to develop/cultivate within the division and across the college? Communication – Keys to effective communication include the structures, processes and tools we use. Currently, what communication tools and processes are we employing that we should consider STOP doing, START implementing, and to CONTINUE? Aside from communication structures, processes, and tools, what interpersonal communication skills do we need to cultivate within our division and across the college?

31. © 2013. All rights reserved Collaboration – What ideas do you have that might help us “break down silo’s” and create a greater sense of being collectively invested in our individual and mutual success in our division and across the college? Appreciation and Respect – What ideas do you have that can help the division and college build a culture of acknowledgement, appreciation, and celebration? Inclusive Excellence – What more can be done to ensure a welcoming, positive and consistent experience with the division and college to foster an inclusive campus culture that truly values different backgrounds, experiences, ideas, and opinions.

32. © 2013. All rights reserved Colorado College – In Progress Key Initiatives & Activities Engagement Survey presentations and action plans Compensation Project Performance Excellence Institutional Policies Professional Development Talent Acquisition Onboarding Communication Position Strategic Plan

33. © 2013. All rights reserved Next Steps May – Initial Summary Findings Presentations June-August – Delivery of specific division results for Academic and Administrative Divisions September-February – Focus on Findings at the Academic & Administrative Division level October-May – Action Planning in Response to Findings

34. © 2013. All rights reserved Additional Resources Vice President for Finance & Administration: Robert Moore rmoore@coloradocollege.edu 719.389.6693 HR Director: Barbara Wilson bwilson@coloradocollege.edu 719.389.6421 Richard K. Boyer rboyer@modernthink.com 302.764.4477