1. Introduction to FM – Facilities Management IFMA - International Facility Management Association Foundation Last Update 6/2/2015 by JMC

2. What is FM – Facilities Management What is Facility Management? Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology The World of FM

3. What do Facilities Managers do? Facility Managers: Act as the building(s) owner Ensures the building meets the operational needs of the occupants and processes Coordinates and guides architecture, design, engineering, finance, construction/project management, and integrated building and business systems Oversees and manages the building asset in accordance with the building investors and occupants Maintains a healthy, safe, secure and productive environment for the organization to conduct business Required Skills: communications, problem solving, coordinating complex teams, getting things done, creating solutions and being financially successful Must understand: architecture, design, engineering, construction project management, purchasing/contracts, real estate, finance, information technology, business administration, and HVAC

4. FM Core Competencies Description CommunicationCommunications plans and process for both internal and external stakeholders Emergency Preparedness andEmergency and risk management plans and Business Continuityprocedures Environmental StewardshipSustainable management of built and natural and Sustainability environments Finance and BusinessStrategic plans, budgets, financial analyses, procurement Human FactorsHealthful and safety environment, security, FM employee development

5. FM Core Competencies Description Continue Leadership & StrategyStrategic planning, staff and lead organization Operations & MaintenanceBuilding operations and maintenance, occupant services Project ManagementOversight and management of all projects and related contracts QualityBest practices, process improvements, audits and measurements Real Estate and Property Real estate, planning, acquisition and Management disposition TechnologyFacility Management technology, workplace management systems

6. How Facilities Managers Learn

7. Sustainability and Environmental Stewardship “ 96% of CEOs believe sustainability should be integrated into the strategy and operations of a company (up from 72% in 2007).” Social EnvironmentEconomic Sustainable Bearable Viable Equitable How the facility impacts employees, suppliers and the community at large An organization’s ability to avoid harming the environment and preserve scarce resources for future generations The value created by the organization after deducting the cost of all inputs

8. What FM’s DO

9. FM Services & Industry  Facilities Management  Architecture  Interior Design  Business & Finance  Construction & Project Management  Environmental Management  Life Safety Management  Energy Management  Engineering Mechanical Electrical Civil Structural

10. FM Services & Technology  FM Computer Aided Facility Mgmt. & Maintenance Systems  Real Estate Lease & Site Software Applications  SMART Buildings (Direct Digital Controls)  Access Control / Video Surveillance / Biometrics Recognition  Bldg. / Site Maintenance Equipment Systems  Transportation / Mail Services / Food Services / Concierge  Janitorial & House Keeping  Office Work Place of the Future (IT) ~ Wireless Connectivity ~ Communications Distribution ~ Telepresence ~ Information Technology

11.  Sustainability Produce & Services  Renewable Energy ~ Wind Turbine ~ Photovotaics / Solar ~ Geothermal ~ Hydrogen Cells  Water Conservation  Environmental Stewardship  LEED Certificaitons  Green Products FM Sustainability Technology

12. SMART Building Systems

13.  FM professionals improve communities and quality of life  An increasing number of FM jobs are available  FM provides opportunities to develop talent and job growth  FM links the workplace with related disciplines like Architecture, Engineering & Construction  Nearly 100% job placement for graduates of accredited FM degree program colleges and universities  Increasing number of FM internships and early career employment opportunities Why Choose FM as a Career

14.  5% of the total GNP is Facilities Services  Half of today’s FM workforce will retire in the next decade  Baby Boomers are retiring  49 – Average age of IFMA members  55 – In the telecommunications industry, the average FM age.  Only 1% of millennial students are enrolled in an FM-related curriculum FM Workforce Crisis

15. Position Facility Management as a career of choice by promoting and supporting FM education, related scholarships, research initiatives and FM workforce development  FM accredited degree programs  FM student scholarships  FM research  FM publications  Global FM workforce development  High school outreach Internships What is the IFMA Foundation

16. Where do you see yourself?