2. Connect with us! www.icstravelgroup.com

3. The warmth of a smile….. The grace of an outstretched hand….. Drawing the traveller deeper into a rich, uncharted world where extraordinary experiences and unforgettable memories are made.

4. Our Mission No trip is the same, no experience repeated. What remains constant is the magic of our countries and our unwavering professionalism.

5. About Us Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services in Asia. ICS has 15 operations offices throughout the region and specialises in creating authentic, tailor-made programmes to Vietnam, Cambodia, Laos, Myanmar, Thailand, Indonesia and India. From luxury holidays to special-interest tours, we offer customised itineraries to suit individual or group requirements. Our highly knowledgeable guides, unique products and top-notch service continue to earn us accolades from satisfied travellers, and we are committed to delivering immersive and exceptional experiences for your clients.

6. Our Destinations

9. Our strengths We’re celebrating 20 years of operations this year. From our headquarters in Bangkok (Thailand) we co-ordinate a network of 15 operation offices, and over 400 highly motivated and experienced staff. As a major player in the region, we are able to offer very competitive pricing though immense buying power. We pride ourselves on delivering excellent customer service - a key differentiator in our industry. Very strong network of contacts to authorities and officials in the region.

10. ICS Travel Group has been at the forefront of tourism development in Southeast Asia. In recognition of our expertise and knowledge in the region, ICS Travel Group holds the following prestigious positions: We have been the official Myanmar Tourist Office for Germany since 1996. Since 1997 we have been the official Cambodia Tourist Office for Germany, Austria and Switzerland. We are actively involved in promoting these incredible destinations and increasing awareness of the cultural, historical and natural wonders of both countries. Official Tourist Offices for Cambodia and Myanmar

11. Our guides and tour leaders were all born and raised in the regions they work, so have exceptional knowledge and experience as well as strong links to the local communities. We are extremely proud of the fact that many have been with us since we started operations all those years ago. All our guides, experienced and new, undergo regular training each year in order to develop their language skills and to continually improve their knowledge about the history, culture and archaeology of the regions they work in. We invite tourism professionals to conduct the training, which takes the form of classroom sessions and hands-on training at the tourist sites. Without a doubt, we can say that our guides are true experts in their field. Our Guides

12. Our Products & Services Accommodation An extensive portfolio of accommodation options, from luxury beach resorts to eco-tourist homestays in remote villages. Our bulk buying power guarantees the best rates in the market. Excursions and tours A wide range of excursions and tours from popular touring to highly specialized arrangements for sophisticated clientele. Innovative online booking engine and XML connect We have designed a user friendly OBE, allowing 24/7 access to our hotel inventory, transfers and excursions. We also have the ability to develop XML connections, for seamless interaction between our system and yours. Dynamic tariff Continually updated tariff offers a complete range of competitive rates for all our hotels and products, including special offers and promotions.

13. Emergency Management Sophisticated emergency management protects our clients throughout their journey and guarantees our operational functionality in time of crisis. Transportation We provide a wide range of transportation options that undergo rigorous safety and quality checks. Marketing Resources We keep our clients up-to-date on news from ICS and around the region, new product offerings and promotions through traditional channels (newsletters and brochures) as well as via social media platforms. Our Products & Services

14. STYLE by ICS is our luxury brand designed to offer deluxe resorts, bespoke tours, indulgent experiences and highly personalised service for the discerning traveller in search of their perfect Asian adventure. STYLE by ICS offers luxurious living experiences from the moment your client lands in their destination.

15. Tour programmes are tailor-made with a high attention to detail and executed with the very best levels of service. Our experiences include: Heritage hotels and chic boutique inns Chauffeured limousines & classic cars Lavish villas and luxury resorts Personal trainers & ‘expert’ guides Private helicopters, planes and yachts Chartered cruises & sunrise balloon rides Secluded honeymoon spa retreats Champagne dinners …… and so much more. Everything is possible for a STYLE client. STYLE by ICS consultants will confer with you to gain a better understanding of your client’s requirements before they arrive.

16. Fun and innovative team building activities Navigate your team through the Cu Chi underground tunnels; or hunt for treasure using local transport, be it by elephant, tuk-tuk or buffalo cart. Special enhancements, activities and optional tours Morning Tai Chi sessions in a local park; learning how to cook authentic Asian dishes in traditional villages; relaxing spa treatments; golf packages; balloon rides over ancient temples. Creative theme events in spectacular settings Sunset cruises along the Saigon River; dinner at the Hanoi Opera House; cocktails in Chinese courtyards with guest speakers; alfresco dining on the beach or in candlelit caves; evening events at the Bagan temples. MICE by ICS Our team of MICE professionals in each country are experienced in handling multi-national groups, incentives, seminars and conferences. We specialise in introducing people to exotic destinations and offering tailor-made incentive experiences that are truly extraordinary:

17. Whatever the needs of your clients are, we will go the extra mile to surpass their expectations and deliver an enriching cultural experience. Asia is an intoxicating place just waiting to be explored. We go beyond the usual tourist sites and will immerse your clients in the heart, soul and spirit of each country they visit. Your Ultimate Travel Partner