1. ClientInnovateExcellenceIntegrity

2. ClientInnovateExcellenceIntegrity CORPORATE OVERVIEW Paite Leads is one of the reputed Business Process Outsourcing in India. It is started in the year 2009 dealing in outbound sales for US/UK region. Currently it offer services ranging from sales & marketing, customer care, research analytics, collections and industry back-office and front office. Today, it delivers outstanding services for its global client’s list from the Americas, APAC, and United Kingdom. Our key domain expertise varies from different industries such as Banking and Financial Services, Insurance and Healthcare, Travel and Leisure and Professional Services.

3. ClientInnovateExcellenceIntegrity VISION: To deliver innovative services though people, commitment and technology MISSION STATEMENT: Increase stakeholder’s revenue and build leaders through our passion for work and innovation for technology and commitment

4. ClientInnovateExcellenceIntegrity DOMAIN SEVICES  Banking Financial Services  Insurance  Healthcare  Travel & Leisure BPO FOCUSED SEVICES  Customer Care Solutions  Back-office and Front-Office Support  Transcription

5. ClientInnovateExcellenceIntegrity 1. CUSTOMER CARE SOLUTIONS  Customer Care  Sales  Lead generation  Survey  Appointment fixing  Collections & refunds  Technical support desk BPO FOCUSED SERVICES CHANNEL  Voice  Email support  Chat support  White mail

6. ClientInnovateExcellenceIntegrity SERVICES 2. BACK-OFFICE AND FRONT-OFFICE SUPPORT  Form filling  Data Entry  Data Mining & Research  HTML/XML/CSS Tagging 3. TRANSCRIPTION  Medical transcription  Legal transcription

7. ClientInnovateExcellenceIntegrity INFRASTRUCTURE Paite Leads has a state of the art delivery center at the heart of New Delhi with 99.99% Uptime of power support. It has the capability of 80 Workstation well equipped with the latest technology for delivering world class BPO solutions. DATA SECURITY All systems are equipped with server based firewall and VPN to ensure third party accessing. Login credentials with daily reports statistics are maintained through server for unauthorized access. POWER BACK-UP Centralized UPS is installed for uninterrupted services along with 100% diesel generator security for emergency purposes. * Center has been inspected and approved for operation by the Govt of India *

8. ClientInnovateExcellenceIntegrity PAITE LEADS ADVANTAGE 1. Deep domain expertise Outsourcing/offshoring is not the only trend by world corporate to reduce costs in order to meet profits and increase revenue. Corporate are now looking for BPO Company which can offer high-end/complex/sensitive processes, people and technology. They are trying to capture the market with their products and services, competing in the sophisticated and complex demanding markets. At Paite Leads we offer the best solutions for your organization: Domain based expertise to meet your services Sophisticated qualified people with the right set of skills required by the client for particular processes. Client Testimonial for our past successful deliverances State of the Art delivery center with sophisticated technology and control systems

9. ClientInnovateExcellenceIntegrity PAITE LEADS ADVANTAGE 2. OPERATIONAL EXCELLENCE We believe and deliver excellence in everything we do. We strive for excellence and is the heart of every employee. At Paite Leads, we always look for continuous improvement with seamless and smooth BPO operations by applying ISO standards, Lean and Six Sigma methodologies to reduce non-conformities and enhance productivity. Paite Leads believe in five simple philosophies – People Technology Training and development Quality Due diligence

10. ClientInnovateExcellenceIntegrity CONTACT US Registered Office/Delivery Center New Lamka, Churachandpur - 795006, Manipur, India Contact Person: Paugin Tombing Mobile: +91 8132076772 Email: tom@paiteleads.com skype: paiteleads