1. Balancing Security and Costs in a Mobile World International Legal Technology Association Communication Technologies Peer Group Webinar

2. Participant poll 1 2 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

3. Today’s discussion Connected devices Security Managing costs – The value of visibility – True cost allocation – True equipment cost 3 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

4. Participant poll 2 4 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

5. Connected devices 5 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

6. Security 6 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Decrease / Loss Productivity Data Reputation Finances Security Implications Hackers Viruses Malware Threats Develop strategy Document policies Enforce adoption Prevention

7. Common traps and misconceptions 7 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Management and IT assume end users know their voice and data consumption and costs Accounting teams use the bills to determine cost allocations Procurement and IT believe that “buddy upgrades” are unnatural

8. Managing costs The value of visibility True cost allocation True equipment cost 8 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Goals: Increased accuracy Reduced costs

9. The value of visibility Visibility levels – Administrator Plans (minutes, data) Usage – Enterprise Raise awareness Drive accountability 9 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Clear visibility into mobility behavior can have direct impact on costs

10. Participant poll 3 10 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

11. Cost allocations Service – Voice – Data – Text – Add-ons Equipment – Upgrades – New employees 11 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

12. True cost 12 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Link between true cost allocation and plan optimization

13. Typical scenario 13 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Executive Team IT Finance Users 1 - 4 Reduce costs! $320 / month

14. Typical cost allocation 14 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Plan minutesMinutes usedPlan cost Allocated charges User 1450315$40 User 213501025$80 User 320001145$100 User 420001367$100 Totals58003852$320 CategoryEfficienciesChangeFrom original Pool utilization66%  6%  26% Optimization Savings  15% Cost per minute$0.083  $0.013  $0.023

15. Carrier optimization 15 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Plan minutesMinutes usedPlan cost Allocated charges User 1450315$40 User 213501025$80 User 313501145$80 User 413501367$80 Totals45003852$280 CategoryEfficienciesChangeFrom original Pool utilization86%  20%  26% Optimization Savings13% Cost per minute$0.073  $0.010  $0.023

16. Alternative 16 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Plan minutesMinutes usedPlan cost Allocated charges User 10315$25$18.81 User 201025$25$61.20 User 32001145$30$63.37 User 440001367$150$81.62 Totals42003852$230 CategoryEfficienciesChangeFrom original Pool utilization92%  6%  26% Optimization Savings28%  15% Cost per minute$0.060  $0.013  $0.023

17. Buddy upgrades and true equipment cost Upgrade eligibility = corporate asset Often attempted Seldom perfected 17 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

18. Bob dropped his phone … 18 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

19. … and IT used his upgrade to replace it. 19 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

20. 6 months later he dropped it again. 20 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential Not eligible for upgrade Phone costs $550

21. However, Martin hasn’t upgraded his phone since the 80s 21 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

22. The solution: buddy upgrades 22 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

23. Buddy upgrades and true equipment cost 23 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

24. Buddy upgrades and true equipment cost 24 Telecom Management Made Simple © 2015 vCom Solutions Inc. Proprietary and Confidential

25. How to find us Brandon Hampton – Director of Mobility Solutions – bhampton@vcomsolutions.com – 925.415.1453 Liz Carroll – Director of Customer Solutions, Legal Channel – lcarroll@vcomsolutions.com – 503.292.3640 25

26. Thank you and questions 26 Telecom Management Made Simple © 2014 vCom Solutions Inc. Proprietary and Confidential