1. Adopting New Skills To Meet Community Needs Getting the right ‘man’ for the job to be open to all

2. Traditional Library 80% library skills 20% community development skills Buildings Staff led - planned, designed, delivered and evaluated by staff Engagement - Passive, reactive Staff are the experts, needs are assumed

3. Community Led Library 50% library skills 50% community development skills Buildings and outreach Partnership led - planned, designed, delivered and evaluated by staff and community Engagement - Participative, empowerment Staff are enablers, needs are assessed

4. Needs-Based Library 20% library skills 80% community development skills Community development Co-production - planned, designed, delivered and evaluated by community and staff Engagement - Leadership Community is the expert of their own needs

5. Open to All? Workforce diversity Racism, sexism, classism Positive action Organisational culture Staffing structures Library Schools Social exclusion, poverty, inequality

6. The right ‘man’ for the job Communication skills Listening skills Influencing relationships Reflective practice Improved confidence and assertiveness Negotiation skills Dealing with conflict

7. Dalhousie ethical, professional, and pragmatic issues related to serving community groups role of the library in furthering societal goals and empowering individuals and groups within the community identify and assess the diverse needs of identifiable community groups in order to determine appropriate library service

8. UBC intellectual and practical understanding of Community-Led principles and approaches how Community-Led principles and approaches are infused through new and developing library thinking and practice the value of Community-Led principles and approaches for building inclusiveness, citizenship and democracy

9. Questions? John Pateman et al (2000) Open to All? The Public Library and Social Exclusion John Pateman (2003) Developing a Needs- Based Library Service John Pateman & John Vincent (2010) Public Libraries and Social Justice John Pateman & Ken Williment (2013) Developing Community-Led Public Libraries