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Effective and Culturally Competent Communication with the Millennial Generation Medical Student
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Disclosures None Suzanne Minor, MD
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Cultural Competence Approach Generalizations- used to summarize cultural beliefs and practices and point to common trends, but more information is needed to determine whether a statement is appropriate to an individual. Stereotypes infer that a person or a group of people fits a particular generalization without regard for individual differences. Using stereotypes inhibits us from exploring whether a characteristic fits a particular individual or group of people. Remember that diversity exists in every group. UNC Chapel Hill Cultural Competence Module 1 http://www.unc.edu/courses/2006ss1/nurs/292/001/cultural1.html
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Cultural competence includes finding out about each individual in addition to understanding various cultural values/behaviors so we learn not to make assumptions, to be aware of cultural cues, and to ask questions in a culturally sensitive way. UNC Chapel Hill Cultural Competence Module 1 http://www.unc.edu/courses/2006ss1/nurs/292/001/cultural1.html
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Generations World War II: born before 1946 Baby Boomers: 1946-1964 Generation X: 1965-1981 Millennial Generation: 1982-2000 Moreno-Walton L, Brunett P, Akhtar S, DeBlieux PMC. Teaching across the generation gap: a consensus from the council of emergency medicine residency directors 2009 academic assembly. 2009;16:S19-S24.
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Strauss and Howe: Millennials Rising: The Next Great Generation, 2000 Fairfax County, VA Median household income 2 times national average 5% households below poverty line 67% Caucasian, 13% Asian, 10% Hispanic, 8% African American Howe N, Strauss W. Millennials Rising: the next great generation. Vintage. 2000. Spector JM. Handbook of Research on Educational Communications and Technology, Third Edition. Taylor & Francis US, 2008.
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Strauss and Howe Make broad generalizations which may not apply to minorities or lower socioeconomic individuals Others dispute their conclusions Twenge JM. Generational changes and their impact in the classroom: teaching Generation Me. Medical Education. 2009;43:398-405. Wilson M, Gerber LE. How generation theory can improve teaching: strategies for working with the “Millennials”. Currents in teaching and learning. 2008;1:29-44.
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1.Special 2.Sheltered 3.Confident 4.Team-Oriented 5.Achieving 6.Pressured 7.Conventional 7 Traits, by Strauss and Howe
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1. Special Embraced by their parents Entitled Indulged Narcissistic Easily distracted, multi-taskers Identity does not come from being a doctor; rather being a doctor is a job Boateng B. Should generational characteristics be considered in instructional methods? The instructional preferences of millennials and its implications for medical education. The Internet Journal of Medical Education. 2011;2. Accessed August 21, 2011. Twenge JM. Generational changes and their impact in the classroom: teaching Generation Me. Medical Education. 2009;43:398-405.
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2. Sheltered Buckled up Helmets on Padded playgrounds Reminded of deadlines by parents May expect extra help or resources Moreno-Walton L, Brunett P, Akhtar S, DeBlieux PMC. Teaching across the generation gap: a consensus from the council of emergency medicine residency directors 2009 academic assembly. 2009;16:S19-S24.
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3. Confident Content Optimistic Self-assured
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4. Team-Oriented Used to working in teams Task groups
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5. Achieving Long range plan Millennials motivated by achievement and affiliation versus Generation X motivated by Power Borges NJ, Manuel RS, Elam CL, Jones BJ. Differences in motives between Millennial and Generation X medical students. Medical Education. 2010;44:570-576.
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6. Pressured To excel Study hard Avoid personal risks College stress epidemic
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7. Conventional Strong attachments to family Family Unity
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Literacy Decreasing traditional academic literacy Increasing media literacy Implications – for communication, syllabus Considine D, Horton J, Moorman G. Teaching and reading the Millennial Generation through media literacy. 2009;52:471-481.
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Communication? Clear rules, Expectations & Consequences Deadlines & Pace What is flexible? Summative assessment details When is team-work ok? Ethics and consequences Role model Moreno-Walton L, Brunett P, Akhtar S, DeBlieux PMC. Teaching across the generation gap: a consensus from the council of emergency medicine residency directors 2009 academic assembly. 2009;16:S19-S24. Boateng B. Should generational characteristics be considered in instructional methods? The instructional preferences of millennials and its implications for medical education. The Internet Journal of Medical Education. 2011;2. Accessed August 21, 2011.
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Consistent Accountability
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Written communication - concise, like a text message Reading Assignments – Smaller!?
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Feedback Frequent Enthusiastic Think T-ball coach Process not Person Moreno-Walton L, Brunett P, Akhtar S, DeBlieux PMC. Teaching across the generation gap: a consensus from the council of emergency medicine residency directors 2009 academic assembly. 2009;16:S19-S24. Chernoff A. The Millennials – ever optimistic about jobs. CNNMoney. Accessed August 21, 2011. money.cnn.com/2011/05/18/news/economy/millennial_generation_workers/index.htm Dweck C. Boosting Achievement with messages that motivate. Education Canada. 47;2:6-10.
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Responsibility A 2 way street!
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Thank you Questions?
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