1. ENROLMENT 2014/2015

2. AGENDA Stages of enrolment On-line enrolment Face-to-face enrolment
Importance of student experience
Importance of the data collected
Further information
The enrolment task – sample student

3. THREE/FOUR STAGES OF ENROLMENT MY ASTON PORTAL (MAP)
1st Stage - ON LINE ENROLMENT
(student status = P before enrolment).
Students will check and confirm their data and agree to the terms and conditions of the University.
2nd Stage – UPLOAD PHOTO AND VERIFICATION
All students are required to upload a photo and this photo is verified by ISA.
(student status = P-EN after verification).
3rd Stage - (OVERSEAS STUDENTS only) – PASSPORT SCANNING (includes scanning of travel documents, passports and visas. The Passport Scanning Check-In session will be available from 22nd September.)
Final Stage - FACE TO FACE ENROLMENT
(student status = P-EN before face to face enrolment and C (Current) after face-to-face is completed.)
Students are able to view clearly in MAP the status of each stage

5. 1st STAGE – ON LINE ENROLMENT ON MAP
Students will be able to check or provide further information on the following:
Section 1: Personal Details
Section 2: Programme Details
Section 3: Student Finance
Section 4: Education Background
Section 5: Qualifications on Entry
Section 6: Country of Residency
Section 7: Declaration

6. FINAL STAGE - FACE TO FACE ENROLMENT
Assessors are required to:
Verify their ID, personal data and documentation
Confirm the data that is already held
Check any flagged areas against applicant’s evidence
Check and confirm qualifications and fee status
Resolve any problems or disputes
Answer any questions the student may have
Remember the importance of first class customer service

7. CREATING A POSITIVE STUDENT EXPERIENCE
Be available in a timely manner
Greet the student in a friendly way
Listen
Be interested
Be helpful
Take the extra step
Don’t make promises unless you know that they can be fulfilled

8. IMPORTANCE OF DATA
The quality of the data that is captured and confirmed at face-to-face enrolment is extremely important and assessors must be careful to ensure that the data is accurate and up-to-date.
Highest qualification on entry combined with post-code on entry – impacts on widening participation funding.
Student demographic/personal data – for example place of birth is relevant for widening participation and other funding.
Entry qualifications generally (particularly incoming tariff scores) – impacts on league tables rankings.
Evidence of employer sponsorship (where applicable) – impacts on whether we can access alternative funding streams for students.

9. ENROLMENT TIMETABLE
Enrolment slots – ABS PGT, ABS UG and LHS

10. FURTHER INFORMATION UNIVERSITY INTRANET Enrolment Page:
Timetable for enrolment
Enrolment Process Chart
Assessors Guide
Enrolment screen shots for face-to-face enrolment (PG Overseas & UG Home)
Reminders during demo:
Address type – double check it corresponds with contact address
Admissions staff – ensure SQEs have a subject code
Main source of funding – choose major source; if 50/50 pick either
School staff – check exchange student SCE MOA and Ext student type are relevant prior to face-to-face enrolment
SQEs – check accuracy now prior to face-to-face