1. ISU Overview of System Training

2. Agenda  Foundations of Mapworks  The Process  Faculty/Staff Dashboard  Searching for a Student  Student Dashboard  Survey Dashboard Navigation  Search Functions  Knowledge Base  Hands-On Session: log in a faculty/staff user 2

3. Logging into Training Site – North State University  http://mapworks-training.skyfactor.com http://mapworks-training.skyfactor.com  Log in as Chris Coordinator  Username:chris.coordinator@iastate-nsu.com  Password: iastate18! 3

4. FOUNDATION OF MAPWORKS

5. What is Mapworks?  Mapworks is a research-based, comprehensive, student retention and success system.  Mapworks leverages predictive analytics to identify at-risk students.

6. The 360° View 6

7. Mapworks Risk Indicator  Rooted in research  Over 40 predictive models  23 years of data  Customized models 7

8. Mapworks Empowers Campus Professionals  Identify at-risk students early in the fall term to have the greatest impact on student success and retention.  Intervene with at-risk students by minimizing the time required to diagnose problems and target relevant issues.  Continuously evaluate the at-risk status of students throughout the year.  Engage students through personalized feedback. 8

9. Mapworks Risk Indicator Performance End of Fall Term Risk Fall-to- Spring Persistence 1-year Retention Fall Term GPA Spring Term GPA % of Students Green93%86%3.022.9872% Yellow86%68%2.422.4119% Red73%52%2.252.247% Red266%51%2.282.333% 9 Freshmen/First-Year 2013-2014 *Note that this is national data. Each institution’s data will vary.

10. THE PROCESS

11. Why it Works: The Mapworks Process Mapworks

12. FACULTY/ STAFF DASHBOARD

13. Faculty / Staff Dashboard: Navigation Bar  Has  Logo  Dashboard  Reports  Search  My Account  Help Pages  Student Search (for an individual student) 13

14. Dashboard 14

15. Dashboard: Survey  Quick view of surveys  Across all survey cohorts  Launch / close dates  Response rates 15

16. Dashboard: My Students  All Students (per permissions)  Risk Indicator distribution  High Priority Students  Students who are at high risk to leave and have not had contact logged in system 16

17. Dashboard: Top 5 Issues  Mirror the Top 5 Issues section from Our Students report  Survey & survey cohort specific  Won’t post until a majority of data has been collected 17

18. SEARCHING FOR A STUDENT

19. Searching for a Student – Method 1  Search Box Method:  Each Mapworks page will contain a Search Box in the upper right hand corner location for you to find a student at anytime 19

20. Searching for a Student – Method 2  Dashboard Method: 20 ***Clicking on the Red Students will give you a list of students that you can now navigate to their student profile page by clicking on the students name in Blue.

21. Student Profile Home Page *To access the Survey Specific Information – Navigate to the Survey Dashboard Tab located under the Activity Modules

22. STUDENT DASHBOARD

23. Student Profile: Overview  Basic info  Risk Indicators  Overall Risk  Intent to Leave  Dates  Risk updated  Last viewed 23

24. Student Profile: Overview  Colored Circle = Risk level  Green  Yellow  Red  Red2  Colored Door = Intent to leave  Green = low intent to leave  Yellow = medium intent to leave  Red = high intent to leave  Gray = not indicated (likely haven’t taken survey) 24

25. Student Profile 25 Talking PointsActivity StreamSurvey Dashboard

26. Student Profile: Talking Points 26 Adds any time relevant data becomes available Offered in reverse chronological order Based on a mix of: Standard Profile Item(s)Survey Response(s)Academic Updates Summary of Strengths & Weaknesses

27. Student Profile: Talking Points 27

28. Student Profile: Survey Dashboard 28 Survey Success Markers Survey responses Factors Institution specific questions (ISQ) Compare between multiple surveys Download PDF report(s)

29. Student Profile: Survey Dashboard 29 Provides quick overview of each section Can drill down to see how student answered specific information by clicking on the heading

30. Student Profile: Survey Dashboard 30 View of student survey dashboard after clicking on heading Able to view answers to specific questions

31. STUDENT REPORT

32. Accessing the Student Report 32 *Click on the download student report to access the student specific report

33. Using the Student Report 33

34. Using the Student Report 34

35. Using the Student Report 35

36. Using the Student Report 36

37. SEARCH FUNCTIONS

38. Search Types Custom Search: select attributes to create custom table. Saved Searches: ability to save a custom search. Shared Searches: the shared parameters of a search.

39. Custom Search  Select attributes to start a new search.  Attributes:  Activities  Risk level  Intent to leave  Groups  Profile  Courses 39

40. Custom Search  Results are a product of:  Intersection between panels and unions within a single panel.  Example: Basketball team group AND Red OR Red2 risk indicator  Example: First generation college students AND gender female OR gender other AND major psychology OR major sociology 40

41. KNOWLEDGE BASE Mapworks

42. Accessing the Knowledge Base 42

43. Using the Knowledge Base 43  User Resources  Best place for info  ISU does not use all functions  Can always call/email implementation team

44. LET’S LOG IN Mapworks

45. Logging into Training Site – North State University  http://mapworks-training.skyfactor.com http://mapworks-training.skyfactor.com  Log in as Chris Coordinator  Username:chris.coordinator@iastate-nsu.com  Password: iastate18! 45

46. Case Study #1: Robert Latham Search for: Robert Latham  Is Robert at risk to leave ISU?  What is Robert’s Risk level?  Have they indicated they want to leave ISU? 46

47. Case Study #2: Thomas Liggins  Thomas Liggins is a walk-in appointment and you have 1 minute notice that they would like to meet with you.  Is Thomas at risk? Indicated intent to leave?  What are their weaknesses?  What are their strengths?  What might a conversation look like with Thomas? 47

48. Case Study #3: Felecity Jenkins  Felecity is a scheduled appointment.  What issues should you engage with Felecity around?  What resources might you recommend to Felecity? 48

49. Case Study #5: Gretchen Arrowood  Gretchen Arrowood is a scheduled appointment.  Pull Gretchen’s student report for printing.  What conversations would you have with Gretchen around student success? 49

50. Contact Information for Implementation Team: Chelsey Knoespel – cgates@iastate.edu Kurt Earnest – kearnest@iastate.edu Joel Hochstein – joelh@iastate.edu