1. Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. How to use Quality Management System By Process Excellence Team February 2013 1

2. QMS: How to Reach URL: https://idcquality.accenture.com 2 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

3. 3 Navigation: A multi-tab view Activities to be performed at the start of any project. Select Project Specific Methodology. Know about Measures and Metrics, View the Process Performance Baseline Get to know about all the Supporting process Access: FAQs, Glossary, Key websites Know about the Process Trainings that are offered, Access the Trainings Manual and Presentations Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Process & Products Database, Service Interruption Database Get to know about Delivery Excellence (DEx) teams and activities.

4. Home Page  Delivery Wizards - Help to accelerate project initiation, Project Plan documentation and High Maturity practices implementation. 4 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

5. 5 Delivery Centre Support Obtained (DCSO)  DCSO process – Agreement between DC for T, India & Client team during early stages of project lifecycle

6. 6 Project Initiation  Project Initiation Process - Activity to be performed at the start of any project in DC for T, India. 6 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

7. 7 Methodology  Get to know about all the Methodologies available.  Navigate to Other Methods in ADM. 7 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

8. 8 Methodologies Application Management Infrastructure Outsourcing Testing Custom Development 8 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

9.  Know about Measures and Metrics  View the Process Performance Baseline  Contact Metrics Team for any queries. 9 Metrics and Process Baseline 9 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

10. 10 DC for T, India Specific Processes  Get to know about all the Supporting process  CMMI MH practices implementation, Trainings etc. 10 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

11. 11 Delivery Excellence  Get to know about Delivery Excellence (DEx) teams and activities. Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

12. 12 Process Trainings  Learn about the Process Trainings that are offered  Access the Trainings Manual and Presentations  Raise your queries to the respective training POC 12 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

13. 13 Utilities  Access: Glossary, FAQs ( Metrics, Agile, IO) Key website and Frequently used templates. 13 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

14. 14 Organizational Databases (Org DB)  Access: Process and Products Database &Service Interruption Database 14 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

15. 15 Contact Us  Explore the various means of contacting the Process Excellence Team. 15 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

16. 16 Policy  Know about the Quality Policy Manual and Policy 11 and Policy 17 Details 16 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

17. 17 Segregated Common Processes The Common Processes have been segregated from the Methodology  DCSO Process  Project Initiation Processes  DC for T – Specific Processes 17 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

18. 18 Tools: myProcess & myMetrics  Know about Measures and Metrics for your specific project  Generate Metric Goals for your project in few clicks.  Create your own Project Specific Processes  Select phase, activity, task  Easy to use – Interface 18 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

19. 19 Tools: myProcess OUTPUT: Excel File with the Project Process details. Create your Project Specific Processes in 3 easy steps Step 1 – Select project type Step 2 – Select applicable activities, task and process steps Step 3 – Review selection Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

20. 20 Tools: myMetrics OUTPUT: Excel File with Metrics details. Identify metrics applicable for a Project in 3 easy steps Step 1 – Select project type Step 2 – Select the Relevant Phase, category Step 3 – Get all the information on Metrics Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

21. Document Change Log DateAuthorReleaseChange Description February 2013PEx2.0Version 2.0: Updated slides with current QMS screenshots. April 2010PEx1.0Version 1.0: Initial release of demo deck. Note: A new row explaining document changes should be added to the Document Change Log for each revision. The Document Change Log should be maintained in reverse chronological order. Hence, the most recent changes are on the top of the list. 21 Copyright © 2012 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.