1. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 1 Completing Business Messages

2. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 2 The Three-Step Process Planning Writing Completing

3. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 3 Revise for Effectiveness Content Organization Style Tone

4. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 4 Rewrite and Edit for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

5. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 5 Revise for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

6. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 6 Rewrite for Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

7. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 7 Produce Your Message Elements of design Computers and design

8. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 8 Design Elements White space Margins Justification Typefaces Type styles

9. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 9 Effective Design Elements Consistency Balance Detail Restraint

10. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 10 Computers and Documents Boilerplates File merge Cut and paste Search and replace

11. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 11 Multimedia and Design Presentation software –Overhead transparencies –Computerized slide shows Graphics software –Simple diagrams and charts –Complex graphical designs

12. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 12 Proofread the Message Overall format Grammar and usage Punctuation flaws Spelling errors and typos Missing material Design errors

13. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 13 The Proofreading Process Make multiple passes Use perceptual tricks Obtain impartial reviews Distance yourself Be vigilant Stay focused Practice caution

14. © Prentice Hall, 2005 Business Communication EssentialsChapter 5 - 14 Reviewing Key Points Completing business messages Improving message clarity Improving message conciseness Producing business messages Proofreading business messages