1. Grassroots Contact

3. General meeting + interest groups + setting out chairs + collecting membership subscriptions + committee meetings+ the AGM + clearing away the chairs + the newsletter+ trips + tea rota + the website + venues + ordering the diaries + speakers + special events + network meetings + meet and greet rota + more interest groups + parking + meeting friends + losing friends + more chairs + volunteers + not enough volunteers +..............................................

4. This is what U3A is about!

5. The Third Age Principle The Mutual Aid Principle The Self- help Learning Principle

6. Some U3As print summaries:  on membership cards  in newsletters  as displays at “monthly” meetings Some U3As take a lighter approach:  playlets  songs  rhymes

7. Physiological: Food Liquid Oxygen Warmth Safety: Physical Psychological Security and Protection Affection: Love and belonging Self Esteem: Competence Reputation Recognition Self actualisation needs self fulfilment MASLOW: Hierarchy of basic needs.

8. Newsletter or magazine WebsiteBulletin E-mail message Display board 10/03/2016 8 Face to Face

9. verbalNon-verbalsymbolic Communication can be:

10.  Environmental  Physiological  Psychological  Cultural  Linguistic  Approaches and attitudes

11. Be Mine! Be mine ! Um, Sorry, no thanks Ah Ha, Playing hard to get!

12. PASSO

13. PURPOSE AUDIENCE STYLE STRUCTURE OUTCOME

14. As a committee, get out and about Establish effective communication channels Know your membership 10/03/2016 14 U3A

15. Experience seems to indicate that the more involved members are, the more they talk to each other and the more they talk to each other the easier it is to communicate across the board.

16. Start small! Slice and dice the jobs into manageable portions Ask people to do things in twos and threes If members make suggestions (or even complaints) ask them to get involved in the solution If members take on a task let them sort out the fine details themselves

17. 1. Do not reject any ideas at first. 2.Try to link ideas and develop them. 3.Encourage individuals to investigate ideas. 4.Only at a given point move to practicalities. 5.Record all ideas. One method that has worked is to establish an ethos of group planning.

18.  Overcome personal differences  Generate new ideas  Maintain motivation  Mentor the next generation of volunteers  Increase individual learning  Keep fun to the fore

19. Encourage new and existing members Review venues periodically Keep in touch with other U3As of about the same size Have regular new members meetings and talent spot (gently does it) Encourage participation at all levels. Members are our key resource Is there somewhere new available? Are prices going up or down? You may have solutions to their problems and vice versa 10/03/2016 19

20. “Coming together is a beginning Keeping together is progress Working together is success” Henry Ford

22.  Finance, to support the Treasurer  Bookings, through the Treasurer  Direct Mail organiser (Third Age Matters magazine), through the Treasurer  Membership, to support the membership Secretary  Newsletter  Website  Monthly meetings arrangements  PR  Internal communication, working with the business secretary.  Education, to support the Groups’ co-ordinator  Holidays / trips  Occasional sub-groups and working parties:  Study days  Open days  Interest Group fairs  The AGM, to support the business secretary.

23. Hmmmmmmmmmmmmmmm?