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Archive Migration Service Automating Archive Migrations with BitTitan Solutions
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Introduction Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6Email Stub Management 7Migration Scenarios
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Introduction Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6Email Stub Management 7Migration Scenarios
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Background 1 Why do we need to migrate our email archive? These systems are expensive and difficult to maintain.
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Background 1 Why do we need to migrate our email archive? o Virtually unlimited capacity o Easier to use and maintain o More affordable
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Background 1 Why do we need to migrate our email archive? Email archive migrations are complex. Rely on experts and automated archive migration services.
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BitTitan Archive Migration Service How Can We Help You?
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BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? 100% WHITE-GLOVE EXPERTISE & PERSONNEL TOOLS & SERVICES SEAMLESS MIGRATION EXPERIENCE
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BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? BitTitan handles the archive migration Archive BitTitan role: Archive Migration Service As a BitTitan Partner, your role is to: Sell AMS as your own service Rebran d Plan with your customer Consult
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Customer Success Creating a Seamless Experience for the Customer
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Customer Success What do your customers want from an Archive Migration? o They want a migration experience with little or no downtime. o They want to have zero impact on the end user. o They want all of their data available on the Destination. o They want their archive message stubs to be managed appropriately. o They want to decide how to manage journaling. o They want to manage data for inactive users. o They want their message archive to comply with regulatory requirements. 3
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AVOIDING PITFALLS LOW COST SATISFACTION COMPLIANCE ROAD MAPAUTOMATION Customer Success What makes an Archive Migration successful? 3
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Migration Methodologies Migrating Manually vs. Automated Processes
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o Takes significantly longer than automated process o No audit trail o No evidence of regulatory compliance o High failure rate o More susceptible to human error o Exposes data to tampering o Potential data loss o More reliable than manual migration o Item-level auditing and logging o Chain-of-custody reporting o Handles message stubs o Reduces cost and speeds up the migration process o Multi-threaded, multi-server platform enhances performance Migration Methodologies Migrating ManuallyAutomated Process 4
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Key Planning Points Source, Destination, Journaling, Legal Compliance
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Source & Destination Questions to consider 5 http://bit.ly/2cqLGMn
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o Journaling archive stores every piece of email for legal requirements. o Over time, the journaling archive becomes extremely large. o In preparation, you must consider: o Does your customer need to continue journaling? o Do they need their journaling archive migrated? o Do you plan to leave the journal intact, and start fresh on the new system? Journaling 5
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o You cannot move an individual user’s data from the journal. o You can only splice it by date and then migrate. o BitTitan will help you decide what to do with the journal, and configure the archive tools appropriately. Journaling 5
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o Must the customer provide auditing and reporting that meets industry-specific regulations? o What data retention and eDiscovery requirements are required? o Is the organization currently involved in any lawsuits? o Is any content in the archive under litigation hold? o Does the customer need to migrate “inactive” user messages and maintain chain-of-custody protocols? o Does the customer need to maintain a custodian-to-data relationship during every step of the migration process? Legal Compliance and eDiscovery 5
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Email Stubs Rehydrating on the Source and on the Destination
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Email Stubs What they are 6 10:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Archived Mailbox Active Mailbox Email Stub
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Email Stubs What they are 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Email Stub
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Rehydrating Stubs The basics 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Email Stub
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Rehydrating Stubs The basics 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Email Stub
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Rehydrating Stubs The basics 6 8/22/201610:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Active Mailbox
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Rehydrating Stubs The basics 6 8/22/201610:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Active Mailbox Preserves original message metadata
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Rehydrating Stubs The basics 6 8/22/201610:08 AM 08:03 AM 8/25/2016 8/22/2016 Example Mailbox Preserves original message metadata oMoMessage ID oRoRead Status oMoMessage Subject oRoRecipients oSoSend Date
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Rehydrating on the Source 6 AMS Archive Source Mailbox 2 TB3 TB Destination Mailbox 3 TB MRS
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Rehydrating on the Destination Option 1 6 AM S Email Stub Stub Messages Archived Messages Destination Mailbox Part One: Migrating stubs Part Two: Rehydrating stubs with full messages Source Archive Source Mailbox Email
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Rehydrating on the Destination Option 2 6 Email Stub Stub Messages Source Archive Source Mailbox Destination Mailbox AM S Archived Messages
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Rehydrating on the Destination Option 2 6 Stub Messages Source Archive Source Mailbox Destination Mailbox AM S Archived Messages Email Stub Email MigrationWiz Mailbox Migration AMS Archive Migration
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o You can delete stubs if you have no regulatory or other reason for preserving stubs on the Destination o Users will be able to access archived messages after they have been migrated. o Users may be able to access archive systems via the web portal, if the functionality is available. o Caution: Deleting stubs breaks the link to the archived message, rendering the legacy archive obsolete. Deleting Stubs 6
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Migration Scenarios On-Premises and Hybrid
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On-Premises Exchange to Office 365 7 ON- PREMISES CLOUD Worker Server Extractor File Server SQL Server AMS
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Hybrid Environment to Office 365 7 CLOUD ON- PREMISES MRS Microsoft Replication Service Mailbox AMS File Server SQL Server Stub Rehydration Replicates entire mailbox Mail Enabled Users AMS
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Summary Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6Email Stub Management 7Migration Scenarios
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sales@bittitan.com http://community.bittitan.com
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