1. VCU Professional Aspects of Physical Therapy Emily Glasson

2. Not-for-profit health organization based in Roanoke, VA 220 practice sites 11,700 employees Serves approximately 1 million residents of western Virginia Affiliated with Jefferson College of Health Sciences and Virginia Tech Carilion School of Medicine

3. Carilion Values… CommUNITY—Working in unison to serve our community, our Carilion family and our loved ones Courage—Doing what’s right for our patients without question Commitment—Unwavering in our quest for exceptional quality and service Compassion—Putting heart into everything we do Curiosity—Fostering creativity and innovation in our pursuit of excellence

4. What does Carilion have to offer? Primary Care More than 200 physicians, nurse practitioners, and physician assistants in more than 50 practices across western Virginia To browse locations and schedule an appointment, visit https://www.carilionclinic.org/primary-care

5. 9 Acute Care Locations Carilion New River Valley Medical Center, Christiansburg Carilion Roanoke Community Hospital, Roanoke Carilion Roanoke Memorial Hospital, Roanoke Carilion Stonewall Jackson Hospital, Lexington Carilion Tazewell Community Hospital, Tazewell Carilion Children’s Hospital, Roanoke Carilion Clinic Saint Albans Hospital, Christiansburg Carilion Franklin Memorial Hospital, Rocky Mount Carilion Giles Community Hospital, Pearisburg

6. Carilion Roanoke Community Hospital Inpatient Rehabilitation For medically stable patients who require 24-hour medical supervision Must be able to actively participate in and benefit from 3-4 hours of therapy per day in two out of the following four disciplines Physical therapy Occupational therapy Speech language pathology Orthotics/prosthetics

7. Outpatient Therapy Offers speech and language, occupational, and physical therapy 15 outpatient clinics located in Blacksburg, Christiansburg, Dublin, Rocky Mount, Roanoke, Pearisburg, Hillsville, Lexington, Salem, Tazewell, and Wytheville Carilion Children’s Pediatric Therapy in Roanoke For more information, visit https://www.carilionclinic.org/outpatient-therapies

8. Home Care Home care services for all ages, including pediatric, mother/baby, and elderly patients Registered nurses provide heart and lung assessment, wound care, catheter care, dietary instruction, medication instruction, chronic disease management program, IV therapy, and orthopedic care Home health aides can help with bathing, dressing, and feeding Medical social workers can help with financial difficulties and connect you with community resources Home-based physical therapy, occupational therapy, and speech language pathology Lifeline personal emergency response system and telehealth monitoring services

9. Specialty Care Allergy & Immunology Bariatric Surgery Cancer care Preventive education and screening Innovative treatments Inpatient Oncology unit housed in Carilion Roanoke Memorial Hospital Chronic Pain Management Clinic Cleft and Craniofacial Center Cosmetic & reconstructive plastic surgery Dentistry

10. Specialty Care Dermatology Diabetes & Endocrinology Ear, nose, & throat specialists, audiologists, and hearing aid specialists Gastroenterology—multidisciplinary care for digestive & pancreatic disease Genetics General surgery—outpatient services, plus 24/7 inpatient acute care with emergency room coverage and consultation services

11. Specialty Care Heart & vascular Hospice—provides patient comfort and family support Imaging Infectious Disease Neurology & neurosurgery Occupational health Orthopedics Palliative Care

12. Specialty Care Pharmacy 5 locations in Roanoke and the New River Valley Discharge prescriptions can be delivered to your hospital room before you leave the hospital Psychiatry and behavioral medicine Pulmonology Outpatient Pulmonary Clinic (Roanoke) and Pulmonary Clinic (Radford) 4 Sleep Centers in Roanoke, Lexington, Christiansburg, and Hardy Rheumatology Trauma/Surgical Critical Care Wound Care centers located in Roanoke, Pearisburg, Lexington, and Christiansburg

13. Women’s Services Breast care Obstetrics and gynecology Gynecologic oncology Reproductive medicine and fertility Urogynecology Maternal fetal medicine

14. Geriatrics Acute Care for the Elderly, a special unit in the hospital The Center for Healthy Aging, an outpatient practice that provides medical consultations, assessments, education, and support Geriatric Assessment Clinic offering comprehensive examination of physical, cognitive, and emotional health Mild Cognitive Impairment Clinic Memory Disorders Clinic Geriatric Psychiatry Clinic

15. Pediatrics Primary care services include routine checkups, newborn care, immunizations, treatment of acute and chronic health conditions, social services placement, and sport/camp physicals Child Development Clinic provides neurodevelopmental assessment and evaluation of suspected developmental disabilities and learning disorders Specialty care includes allergies, behavioral medicine, cardiology, dentistry, endocrinology, gastroenterology, gynecology, hematology/oncology, nephrology, neurology, neurosurgery, orthopedics, physical therapy, occupational therapy, speech pathology, pulmonology, surgery, and clinical genetics

16. Additional Resources Urgent Care VelocityCare is located in Blacksburg, Christiansburg, Daleville, Lexington, Oak Grove, Roanoke, Salem, and Westlake Fitness Centers Carilion Wellness has 4 locations in Roanoke and Blacksburg My Chart is a secure online healthcare management tool that allows patients to Review medical history Receive test results Communicate with physicians Request medication refills Request appointments

17. Patient Transportation Available to and from The emergency room Nursing homes Specialty or rehab hospitals Dialysis, radiation, and ambulatory surgical centers Physician offices Assisted living, independent living, and retirement centers And hospital transfers for advanced medical needs

18. Insurance Carilion contracts with most major health insurance carriers, including Aetna Anthem Cigna Coventry Optima Health United Healthcare Medicaid Managed Care Plans Medicare Advantage Plans Commonwealth Coordinated Care (Dual Plans)

19. Interpreter Services Professional medical interpreters are available to patients who have limited English proficiency or who are deaf. Carilion will provide written materials, language line services, in-person interpreters, and video remote interpreting. This service is offered free of charge 24/7 for all appointments, procedures, and hospital stays. To request services, alert any staff member or call the hospital operator 540-981-7000.

20. For more information on Carilion Clinic… Visit https://www.carilionclinic.org Call 800-422-8482 Email direct@carilionclinc.org