1. 10-1 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Chapter 10 Understanding and Planning Reports and Proposals

2. 10-2 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After studying this chapter, you will be able to Adapt the three-step writing process to reports and proposals Describe an effective process for conducting business research, explain how to evaluate the credibility of an information source, and identify the five ways to use research results Explain the role of secondary research and describe the two major categories of online research tools

3. 10-3 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives After studying this chapter, you will be able to Explain the role of primary research and identify the two most common forms of primary research for business communication purposes Explain how to plan informational reports and website content Identify the three most common ways to organize analytical reports Explain how to plan proposals

4. 10-4 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Applying the Three-Step Writing Process to Reports and Proposals

5. 10-5 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Analyzing the Situation

6. 10-6 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Gathering Information

7. 10-7 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Selecting the Right Medium

8. 10-8 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Organizing Your Information

9. 10-9 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Supporting Your Messages with Reliable Information

10. 10-10 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Planning Your Research

11. 10-11 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Locating Data and Information

12. 10-12 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Evaluating Information Sources

13. 10-13 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Using Your Research Results

14. 10-14 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Quoting, Paraphrasing, and Summarizing Information

15. 10-15 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Drawing Conclusions

16. 10-16 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Making Recommendations

17. 10-17 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Conducting Secondary Research

18. 10-18 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Finding Information at a Library

19. 10-19 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Finding Information Online

20. 10-20 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Online Search Tools

21. 10-21 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Online Monitoring Tools

22. 10-22 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Search Tips

23. 10-23 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Documenting Your Sources

24. 10-24 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Conducting Primary Research

25. 10-25 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Conducting Surveys

26. 10-26 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Conducting Interviews

27. 10-27 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Planning Informational Reports

28. 10-28 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Organizing Informational Reports

29. 10-29 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Organizing Website Content

30. 10-30 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Planning Analytical Reports

31. 10-31 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Focusing on Conclusions

32. 10-32 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Focusing on Recommendations

33. 10-33 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Focusing on Logical Arguments

34. 10-34 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Planning Proposals

35. 10-35 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall Learning Objectives: Check Your Progress

36. 10-36 Copyright © 2014 Pearson Education, Inc. publishing as Prentice Hall