3. Establish a Single Product for reuse in the Government. Electronic File Processing Support integration & interoperation Avoid Duplication of efforts Avoid redundant Data storage Promote Inter/Intra Govt Information Sharing Allow flexibility for scaling & sustainability

5. Common Service Layer Web Gateway Location Personalization Content Management Portal Administration eLeave KMS eFile PIMS IM eTour Employee Master Data Management (to be accessed by all Applications) Common Data Access by all Applications Search Work Flow Automation Knowledge Management Session Management Exception Management Monitoring Reports/MIS Data Archival Firewall Web Server Document Repository Authentication Using LDAP Authentication Using DSC SECURITY LAYER DATA LAYER User Access

7. Prominent features –Email Diarisation –Generation of Acknowledgement for received letters –Follow up – Setting reminders on files and receipts –Powerful Global Search on metadata –Added security with Digital Signatures –Email and SMS alerts on important files –Instant Messaging for notifications

8. Increase transparency and efficiency to the working environment. Increases productivity, and saves space. Minimize processing delays. Ensures the timely handling of important cases. Enables officials to work from anywhere, anytime.

9. The MIS reports in eFile use information management methods tied to the workflow involving people, technology, and information for supporting in effective decision making. –Pendency Reports –Status Reports –VIP Summary Report –Diary Register –File Register

13. Secure Internal Messaging Messaging to individual/ Groups Sharing documents Initiating discussions Share appointments Have instant talk Viewing all active users

15. Thanks