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Communication Between Cultures 2009/2010 Semester A College of Communication Shenzhen University by Dr. Xiaohui Pan
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Chapter 10 Cultural influences on Context: The Health Care Setting
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Culture, Health Care and Communication Health care profession is one of the fast-growing industries in global world This requires that providers have knowledge about and understanding of a patient’s cultural orientation, religion, language, interaction pattern, and attitude towards to health and illness Communication is the tool to understand the differences in values and beliefs
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“The cultural and ethnic backgrounds of patients can shape their views of illness and well-being in both the physical and spiritual realm and affect their perceptions of health care as well as the outcome of their treatment.” Kundhal
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Culture and Health Care: Diverse Worldviews Dualistic and holistic ( 二元论与一体论 ) on the relationship between people and nature Mechanistic and non-mechanistic( 机械主义与非机械主义 ) on the benefits of science and technology
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Health Belief Systems Scientific/biomedical system Magico-religious system
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Health Belief Systems Holistic system Alternative health care system
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Cultural Diversity in the Causes of Illness Scientific/biomedical causes Magico-religious causes Holistic causes
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Cultural Diversity in the Treatment of Illness Scientific/biomedical treatment Magico-religious treatment Holistic/naturalistic treatment
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Cultural Diversity in the Prevention of Illness Cultures differ in their beliefs and approaches to the prevention of illness: The United States Muslim Afghanis Mexican African China
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Religion, Spirituality, and Health Care “Religion strongly affects the way people interpret and respond to the signs and symptoms of illness” -Spector
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Health Care Considerations for a Culturally Diverse Population Family roles: dominance patterns modesty and female purity pregnancy and childbirth self-disclosure Language barriers Nonverbal messages: eye-contact facial expression touch time Formality
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summary Cultures differ in the ways they explain, treat, and prevent illness Health belief systems can be divided into three categories: scientific/biomedical, magico-religious, and holistic If optimal health care is to be provided in a multicultural society such as the United States, we must recognize diverse medical systems, diverse approaches to treatments, and personal ethnocentrism Becoming a Better Intercultural Health Care communicator
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