2. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX “The Install”

3. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Installation Types –Full Installation at New Facility Can be fully cut and live prior to move in (Parallel Cut) Training logistics must be considered Phone numbers will have to be moved to new trunks –Full Installation at Existing Facility Trunks will have to be moved to new system (Hot Cut or Flash Cut)

4. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Installation Types –Incremental Installation Evaluation Systems VOIP Expansion to Legacy PBX with Tie Lines Remote Site Deployments Departmental Deployments VOIP Connectivity of Dissimilar Legacy PBXs –Disaster Recovery Installation Backup System (Mobile?) Continuity of Operations Deployment

5. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Prerequisites –Discovery Process –Design Process –Ordering Process

6. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Discovery

7. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Design

8. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Ordering

9. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Highlights –Document, Document and Document It is good for both the Vendor and the Customer –Have a Sole Point of Contact for the Customer and the Install Team Project Manager

10. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Staging –Confirm Equipment Delivery –Install Hardware Devices –Configure the System –Conduct Operational Checks

11. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX

12. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Training –End Users –Administrators –Receptionists

13. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Cutover –Execute Cutover Plan –Review Customer Acceptance Form –Document and Resolve Any Issues –Signing of Customer Acceptance Form –Introduce Support Package and Technical Support

14. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX

15. www.itexpo.com October 10-13, 2006 San Diego Convention Center, San Diego California Staging and Cutting Your IP PBX Highlights –Document, Document and Document It is good for both the Vendor and the Customer –Have a Final Sign Off on an Acceptance Form There has to be a finish line.