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Enterprise 2.0 and the Project Manager
Ben Blanquera VP IS Progressive Medical
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Agenda Background Shift Happens Enterprise 2.0 What’s changing?
Emerging Competencies
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Progressive Medical, Inc.
Inc. 500 Hall of Fame Company 24 years 99% client retention rate Healthcare Workers’ Compensation High Growth 25% CAGR/year for last 6 years FTEs last four years Culture Entrepreneurial Client Centric Collaborative
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Shift Happens
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Enterprise 2.0 Carl Frappaolo and Dan Keldsen
"a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise".
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What is Enterprise 2.0? - What’s changing?
Hierarchy Friction Bureaucracy Inflexibility IT-driven technology/ Lack of user control Top down Centralized Teams are in one building/ one time zone Silos and boundaries Need to know Information systems are structured and dictated Taxonomies Overly complex Closed/ proprietary standards Scheduled Long time-to-market cycles Flat Organization Ease of Organization Flow Agility Flexibility User-driven technology Bottom up Distributed Teams are global Fuzzy boundaries, open borders Transparency Information systems are emergent Folksonomies Simple Open On Demand Short time-to-market cycles
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Emerging competencies
Break up into 3 groups and brainstorm – new and emerging competencies required for the PM
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Emerging competencies
Proficient with collaboration platforms and social media tools (twitter, linkedin) Comfortable with lightweight tools and “agile” methodologies Can process multiple information streams Can facilitate a culture of transparency and collaboration Move from command and control to servant leadership
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Project Management 2.0 - Wikipedia
Traditional Project Management Project Management 2.0 Centralization of control Decentralization of control Top-down planning Bottom-up planning Authoritarian environment Collaborative environment Implied structure Emergent structures Limited/Restricted Access to the plan Organized/Unlimited Access to the plan Local Access to information Global/Live Access to information Limited Communications within team Unlimited Communications within team Separate projects Holistic approach Overly complex tools Easy to use tools Rigidity of tools Flexibility of tools
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Questions ?
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