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EFFECTIVE ADDRESSING A DIVERSE AUDIENCE By: Yvette Eisenhart.

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Presentation on theme: "EFFECTIVE ADDRESSING A DIVERSE AUDIENCE By: Yvette Eisenhart."— Presentation transcript:

1 EFFECTIVE EMAIL ADDRESSING A DIVERSE AUDIENCE By: Yvette Eisenhart

2 Benefits of Emailing Fast communication Transfer docs Paper trail

3 Emailing a Diverse Audience Use same care as you would when writing a formal letter  Use simple words  Do not use abbreviations  Avoid humor & sarcasm

4 Emphasis properly Remember CAPS = yelling Watch your tone

5 Acronyms LOL  Avoid the use of acronyms BTW TTYL OMG FYI

6 Get ATTENTION  State the main purpose of your email at the beginning of your email so the reader knows right away why you are sending them the email  Ask for an action response from the reader

7 Subject Line  Treat subject line as a heading for your email  Ensure subject line is descriptive

8 Attachments Send short email requesting permission to send an attachment Do not email large documents

9 CC / BCC  Carbon copy additional recipients  For privacy use BCC to keep identity of other recipients confidential

10 Proofread  Reread your email  Check Spelling  Check grammar

11 References References Fotosearch stock photography, Initials. (2011). Foto search. Retrieved from http://www.fotosearch.com/BDX215/bxp37635 / Flood, Timothy E (2008). Business Writing. New York: Kaplan

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