1. Info-Tech Research Group1 Info-Tech Research Group, Inc. Is a global leader in providing IT research and advice. Info-Tech’s products and services combine actionable insight and relevant advice with ready-to-use tools and templates that cover the full spectrum of IT concerns. © 1997-2013 Info-Tech Research Group Inc. Architect the Mobile Strategy in Two Days Mobilize your workforce – not just devices. Info-Tech's products and services combine actionable insight and relevant advice with ready-to-use tools and templates that cover the full spectrum of IT concerns.© 1997 - 2013 Info-Tech Research Group

2. Info-Tech Research Group2 Enabling a mobile workforce is not only about adding mobile devices, it’s about organizing data, information, and personas that went mobile yesterday. Introduction CIOs, CTOs, and CMOs involved in spear- heading a mobile strategy. IT managers and directors responsible for developing and implementing a mobile strategy. IT professionals seeking insight into the future of the mobile enterprise. Build a mobile strategy to enable your workforce. Optimize the value that existing mobile technology brings to your organization. Understand the mobile technology roadmap. Design a customized timeline to reach your mobile goals. Bolster your enterprise against consumerization disruptions. This Research Is Designed For:This Research Will Help You:

3. Info-Tech Research Group3 Workshop Exercise Each exercise can be identified throughout the project with this timer symbol at the top right-hand corner of each respective slide. Pre-Workshop Exercise Complete these exercises prior to your workshop. Tool Key Deliverable Module II: Map Your Mobile Future Conduct a Mobile SWOT Analysis Identify use cases that boost user adoption Track value and readiness of mobile technology Mobile workshop overview Module I: Scope Your Current State Produce mobile inventory estimate Outline mobile app delivery Develop a mobile infrastructure map Outline current mobile approach Module IV: Integrate Mobile Insert mobile into IT strategy Evaluate and revisit mobile value annually Module III: Outline Mobile Initiatives Consolidate mobile goals Conduct a gap analysis Customize mobile initiatives Prioritize mobile goals Solidify a timeline Mobile Inventory Estimator Mobile SWOT Analysis Mobile Tech Monitor Mobile Strategy Document Mobile Strategy Summary Outline mobile goals Legend This slide outlines all workshop exercises included in this project

4. Info-Tech Research Group4 How to use this blueprint We recommend that you supplement the Best Practices Blueprint with a Guided Implementation. For most Info-Tech members, these Guided Implementations are included in your membership plan.* Our expert analysts will provide telephone assistance to you and your team at key project milestones to review your materials, answer your questions, and explain our methodology. Info-Tech Research Group’s expert analysts will come onsite to help you work through our project methodology in a 2-5 day project accelerator workshop. We take you through every phase of the project and ensure that you have a road map in place to complete your project successfully. In some cases, we can even complete the project while we are onsite. Do-It-Yourself Implementation Use this Best Practice Blueprint to help you complete your project. The slides in this Blueprint will walk you step-by-step through every phase of your project with supporting tools and templates ready for you to use. Project Accelerator Workshop You can also use this Best Practice Blueprint to facilitate your own project accelerator workshop within your organization using the workshop slides and facilitation instructions provided in the Appendix. Book your workshop now by emailing: WorkshopBooking@InfoTech.com WorkshopBooking@InfoTech.com Best Practice Blueprint Free Guided ImplementationOnsiteWorkshops * Gold and Silver level subscribers only Or calling: 1-888-670-8889 Ext. 3001 There are multiple ways you can use this Info-Tech Best Practice Blueprint in your organization. Choose the option that best fits your needs:

5. Info-Tech Research Group5 Book a free guided implementation today! Info-Tech is just a phone call away and can assist you with your project. Our expert Analysts can guide you to successful project completion. For most members, this service is available at no additional cost.* Here’s how it works: 1. Enroll in a Guided Implementation for your project Send an email to GuidedImplementations@InfoTech.com Or call 1-888-670-8889 and ask for the Guided Implementation CoordinatorGuidedImplementations@InfoTech.com 2. Book your analyst meetings Once you are enrolled in a Guided Implementation, our analysts will reach out to book a series of milestone-related telephone meetings with you and your team. 3. Get advice from a subject matter expert At each Guided Implementation point, our Consulting Analyst will review your completed deliverables with you, answer any of your questions, and work with you to plan out your next phase. * Gold and Silver level subscribers only This symbol signifies when you’ve reached a Guided Implementation point in your project.

6. Info-Tech Research Group6 When we introduce new Blueprints, we offer workshops to our members at no charge for a short beta testing period. Please check the Workshop section of our website for a list of free beta workshops. Book a workshop today! An Info-Tech project accelerator workshop will help you to engage your stakeholders, gather important data, make key decisions, and generate a customized project road map. Here’s how it works: 1. Enroll in a 2-5 day workshop for your project Send an email to WorkshopBooking@InfoTech.com or call 1-888-670-8889 Ext. 3001. Your account manager will contact you and quote you the cost of a workshop.WorkshopBooking@InfoTech.com 2. Book your workshop A Workshop Coordinator will contact you to book a workshop planning call with one of our Facilitators and arrange dates for your workshop. We can hold the workshop in Info-Tech’s world-class facility in Toronto or at your location. 3. Plan your workshop A Workshop Facilitator will contact you to go over the workshop outline and choose the contents that are appropriate to your situation. 4. Participate in your workshop Our experienced Workshop Facilitators will take your project team through your tailored slides and exercises and will summarize all the workshop outputs into a final report. Free Beta Workshops

7. Info-Tech Research Group7 Guided Implementation points in the Architect the Mobile Strategy project Section 2: Get a Grasp of Available Mobile Resources Estimate your mobile inventory: Discuss what mobile technologies to include in your inventory estimate and understand how these resources – corporate and personal – can benefit your organization. Section 3: Assess Pros and Cons of Mobile Conduct a mobile SWOT analysis: Exploit the full potential of existing technology with Info-Tech’s Mobile SWOT Analysis tool. Identify strengths, weaknesses, opportunities, and threats of mobile technologies in and affecting your enterprise. Section 3: Pinpoint the Value and Readiness of Mobile Technology Employ the Mobile Tech Monitor: Understand how to integrate Info-Tech’s Mobile Tech Monitor into your mobile strategy and annual planning. Discuss how to implement specific mobile technology and how to use the results of the tool to improve communication with end users. To enroll, send an email to GuidedImplementations@InfoTech.com or call 1-888-670-8889 and ask for the Guided Implementation Coordinator.GuidedImplementations@InfoTech.com This symbol signifies when you’ve reached a Guided Implementation point in your project. Book a Guided Implementation today: Info-Tech is just a phone call away and can assist you with your project. Our expert analysts can guide you to successful project completion. Here are the suggested Guided Implementation points in the Architect the Mobile Strategy project:

8. Info-Tech Research Group8 What’s in this Section:Sections: Make the Case for Mobile Scope Your Current State Map Your Mobile Future Outline Your Initiatives Integrate Mobile into Your IT Strategy Recognize prevalence of mobile technology today. Outline the scope of this project and the workshop. Understand the enterprise implications of mobile.

9. Info-Tech Research Group9 Your employees, clients, competition – and your persona – went mobile yesterday. New form factors accelerate enterprise growth. As they proliferate, people enjoy seamlessness of being mobile, always on, and always connected. In view of predicted price drops to $50 US, adoption of the next billion smartphones by 2015 is entirely realistic – if not underestimated. Smartphone penetration reaches 1 billion in 2012. Make the case for mobilizing your enterprise BILLION smartphones 2 WEARABLE TECH GESTURE- BASED TECH TABLETS BILLION smartphones 1 IBM introduces Simon, world’s first smartphone. Tablets start redefining business ops. Medicine, aviation, and sales are already untethering employees with tablets. When did employees start bringing smartphones into your enterprise? Other mobile form factors like tablets go mainstream in the enterprise. SURFACE COMPUTING 201520121992Soon…

10. Info-Tech Research Group10 Join the mobile journey. Follow the steps outlined in the workshop to develop a mobile strategy that can be inserted into your IT strategy. Let Info-Tech guide you toward mobility Understand and Manage Consumerization Tackle the Technology of Consumerization Vendor Landscape: Mobile Device Management Suites Scope Refine You are here: Architect the Mobile Strategy in Two Days Implement Develop & Enforce Policies That Securely Enable a Mobile Workforce Manage Develop a Mobile Management Strategy Transition to BYOD and Beyond Exploit Disruptive Technology This project outlines current and future mobile technology, and addresses its suitability in the enterprise. The workshop component guides development of a customized mobile strategy. Key tools and deliverables include (1) a Mobile Inventory Estimator to scope available resources, (2) a Mobile SWOT Analysis (3) and Mobile Tech Monitor to evaluate mobile tech for your enterprise, and (4) a Mobile Strategy Document and (5) Mobile Strategy Summary that integrates directly into your IT strategy. To maximize the benefits of mobile, this project should be revisited annually.Mobile Inventory EstimatorMobile SWOT AnalysisMobile Tech MonitorMobile Strategy DocumentMobile Strategy Summary A Mobile Strategy that Works for You

11. Info-Tech Research Group11 “In the not far off distant future, society will be enjoying a single window of technological operability which will follow us from place to place, and present every user with a single look and feel interface, agnostic to the device, environment, or location.” — John Walker, Director of Cyber Research, Ascot Barclay Group Components of the future are present in today’s technology. Technology is already mobilizing personas, allowing users to access their data from almost anywhere at almost any time. In the future, this process will be seamless. Strong mobile strategies will play a vital role in getting businesses to this seamless state. Info-Tech Insight Today, there are mobile devices. Tomorrow, your mobile persona will be with you at all times — regardless of device. Prepare for a future in which personas are mobile and mobile is omnipresent It is processed in near real-time and sent to the cloud to provide access anywhere, on any device. Users access their mobile persona from any device or location. Data comes from millions of different points. Ubiquitous nodes (mobile or not) seamlessly connect to users and each other. Real-time analytics can advance understanding. Single- window operability empowers the user.

12. Info-Tech Research Group12 Info-Tech Research Group Helps IT Professionals To: Sign up for free trial membership to get practical solutions for your IT challenges www.infotech.com Quickly get up to speed with new technologies Make the right technology purchasing decisions – fast Deliver critical IT projects, on time and within budget Manage business expectations Justify IT spending and prove the value of IT Train IT staff and effectively manage an IT department “Info-Tech helps me to be proactive instead of reactive – a cardinal rule in a stable and leading edge IT environment. - ARCS Commercial Mortgage Co., LP Toll Free: 1-888-670-8889