1. @CRMUG MEETING WILL BEGIN SHORTLY

2. @CRMUG Microsoft Dynamics CRM User Group (CRMUG ® ) Chapter Meeting WELCOME! Grand Rapids Tweet during Today’s Meeting: @CRMUG, #CRMUG, #CRMUGGR

3. @CRMUG AGENDA 8:30 – 9:00 Vendor presentation: Microsoft: Fantasy Sales Team acquisition 9:00 – 9:30Vendor presentation: CRM Gamified 9:30 – 9:45Customer presentation: Rehmann & Amway 9:45 – 10:00Break 10:00 – 10:30Sponsor presentation: Microsoft Services 10:30 – 11:30Round Table Discussions 11:30-12:00Wrap up, feedback, future topics

4. @CRMUG GRAND RAPIDS CRM USER GROUP TEAM Chapter RoleNameCompany Chapter ChairRob GalliniHarperCollins VP ProgrammingPierre HulsebusMicrosoft VP CommunicationTeri StoraRehmann VP MembershipNate DykensAmway

5. @CRMUG GET TO KNOW YOUR CRM PEERS Introductions ‒Name ‒Company (describe Company/Industry) ‒Your role in the company Tweet the most interesting thing you hear or the person you are most excited to network with using @crmug, #crmuggr

6. WHY CRMUG? Spend some time to save a lot of time Save money by finding a low cost resource for Dynamics CRM assistance Career and professional development Get recognized inside and outside of work Help your business grow Make your job easier by learning more efficient ways to use the software Learn from what others have done, good or bad

7. @CRMUG Connect, Learn, Share 23,000 of your Dynamics CRM peers are waiting for YOU to join the Community! Get Started Now Have Questions? Contact Bryan Erstad, CRMUG Membership Manager 877-324-8880 x1450 bryan@crmug.com JOIN CRMUG Enroll Online … www.crmug.com/join Being a member of CRMUG means… “learning from others to avoid mistakes and common pitfalls, relating and making connections with other users, and interacting with best minds in industry”

8. @CRMUG SPONSOR PRESENTATION

9. @CRMUG ROUND TABLE DISCUSSIONS

10. @CRMUG FEEDBACK, FUTURE TOPICS Wrap up

11. @CRMUG Join our Chapter Community today to receive updates and access to the content library with presentation materials.

12. @CRMUG FEEDBACK A survey will be sent within 24 hours of the meeting. If you tweet, let us know how it went @crmuggr, #crmuggr