1. Intelligent Transport System (ITS) Dr. Ekroop Caur, IAS

2. Scale of BMTC Operations 52 Lac Passengers Daily 2400 Routes 75,993 Bus Trips 12.9 Lac Service Kilometres Daily 6,404 Buses 6,216 Schedules Intelligent Transport Systems (ITS)

3. Problem Statement Intelligent Transport Systems (ITS) Skipping bus stops, platforms Route deviations Unpredictable waiting times No real time information on buses Driving habits Encounter bus service with breakdowns Bus ticketing process Frequency of buses Commuters 81% 80% 76% 71% 78% 76% 56% 55% * Results are from the commuter survey conducted in 2015

4. Solution Intelligent Transport System (ITS) Intelligent Transport Systems (ITS) ITS

5. Vehicle Tracking System Intelligent Transport Systems (ITS)

6. Components of Vehicle Tracking System Vehicle Tracking System (VTS) Vehicle Tracking Unit (VTU) Voice Kit Intelligent Transport Systems (ITS)

7. Vehicle Tracking Unit (VTU) Intelligent Transport Systems (ITS) Features 1.GPS based VTU to determine and track precise location of the bus 2.VTU transmits data to the ITS server at a frequency of 10 seconds 3.Supports over-the-air (OTA) upgradation of firmware

8. Voice Kit Intelligent Transport Systems (ITS) Features 1.Voice kit consists of mic and speaker unit 2.Supports 2-way communication from the bus to CCC

9. Vehicle Tracking Dashboard Intelligent Transport Systems (ITS)

10. Command Control Centre (CCC) Intelligent Transport Systems (ITS) Features 1.20 seater facility which can be operated 24/7 2.Integrated video wall consisting of 6 LCD screens 3.Track and monitor buses for schedule adherence 4.Manage incidents by 2-way communication from CCC to bus

11. Electronic Ticketing System Intelligent Transport Systems (ITS)

12. Components of Electronic Ticketing System Electronic Ticketing System (ETS) Electronic Ticketing Machine (ETM) Depot Application Intelligent Transport Systems (ITS)

13. Electronic Ticketing Machine (ETM) Intelligent Transport Systems (ITS) Features 1.GPRS enabled ETM which transmits ticket data to ITS server every 5 minutes 2.Future ready - ETM is EMV compliant and provides foundation for cashless transactions 3.Supports over-the-air (OTA) upgradation of terminal application

14. Online GPRS Ticket Report Intelligent Transport Systems (ITS)

15. Vehicle to Schedule Mapping Creation of Duty Rota Generation of Waybills Load Waybill to ETM Audit & Cash Collection Backend Automation of Depot Operations Intelligent Transport Systems (ITS)

16. Passenger Information System Intelligent Transport Systems (ITS)

17. PIS Display Intelligent Transport Systems (ITS) Features 1.The algorithm uses the data received from VTU and ETM to predict the Estimated Time of Arrival (ETA) of bus in the PIS. 2. Location is fetched from VTU. Details of the route and trip is fetched from ETM.

18. Intelligent Transport Systems (ITS) BMTC Mobile App Features 1.Simple and intuitive user interface 2.Locating buses on the map along with Estimated Time of Arrival (ETA) 3.Locating buses operating on a given route along with ETA 4.Route and ETA information on all buses approaching a bus stop 5.Access to PIS display installed at airport and major bus stations 6.Trip Planner feature for new commuters

19. Uniqueness about BMTC ITS Large scale deployment of ITS in the country in terms of infrastructure with 10,000+ online Electronic Ticketing Machines (ETM) and 6,400+ Vehicle Tracking Units (VTU) ITS BMTC Largest impact to citizens as BMTC has a ridership of approximately 52 lacs per day Intelligent Transport Systems (ITS) First of its kind in India. Integrated ITS implementation by an STU for Urban Public Transportation System in the country 1 st

20. Challenges Change management with a work force of around 36,000 Synchronizing existing operations of BMTC in tune with ITS High dependence of day to day operations on network and IT infrastructure Ensuring mapping of correct vehicles to allotted schedules Intelligent Transport Systems (ITS)

21. Road Ahead Launch of ITS Smart Card Integration Rationalization of schedule planning and operations Intelligent Transport Systems (ITS) Use ITS data for improving operational efficiency Better traffic management through intra governmental co-ordination

22. Thank You