1. Merchants: Manage Business Payments with Ease By Payza – Online Payment Processor How to Deal with Payza Problems

2. Content at a Glance www.payza.com  Payza – Online Payment Solution for Merchants  How Payza helps Merchants  Resources  Payza – Making Life Easier

3. www.payza.com Payza – Online Payment Solution for Merchants

4. www.payza.com Payza – Online Payment Solution for Merchants As a merchant, you want to run your business with as little hassle as possible, right? You don’t want to worry about whether your payment solution can actually support different types of payments, let alone work seamlessly and free of technical difficulties. You also don’t want to worry about customer disputes and how to deal with those, should one ever come up.

5. Fortunately, if Payza is your chosen online payment solution, there are several things you can do to avoid Payza problems and work through them so that you can run your business and manage your payments with ease. www.payza.com Payza – Online Payment Solution for Merchants

6. How Payza helps Merchants www.payza.com

7. Below are some typical Payza problems merchants can run into, and what Payza does to help with them: www.payza.com How Payza helps Merchants

8. www.payza.com How Payza helps Merchants 1. Technical Problems

9. If you are experiencing any problems with the integration of the Payza platform into your website, you can go to the Developer Community via Payza’s website for support. Feel free to post your questions and concerns online in the forums, or call the support line to talk to a live support advisor. Technical Payza problems can be easily remedied if you take advantage of the available resources. And with the Developer Community, you not only get support from Payza employees, but also from other developers in the field. www.payza.com How Payza helps Merchants >> Technical Problem

10. 2. Customer Disputes www.payza.com How Payza helps Merchants

11. If one or more of your customers are not happy with the products or services you have sold to them, you can work out the problem in an efficient and civilized manner rather than arguing with or ignoring them. Payza offers a transaction dispute solution through your Payza account, which will notify you when and if a customer has filed a dispute against you. This way you can avoid chargebacks, work out the issue and prevent the loss of a loyal customer. www.payza.com How Payza helps Merchants >> Customer Disputes

12. 3. Refunds www.payza.com How Payza helps Merchants

13. Payza allows merchants to issue instant refunds to customers via their Payza account. With the click of a button, your customer will get their money back so you don’t have to deal with the consequences of a chargeback. More information regarding the terms of refunds can be found in Payza’s User Agreement. www.payza.com How Payza helps Merchants >> Refunds

14. 4. General Support Problems www.payza.com How Payza helps Merchants

15. Payza gives you the necessary tools to deal with any other type of Payza problem, such as operational issues related to following: adding/deleting banking information password and PIN resets bank transfers and bank wires account verification merchant review processes and more www.payza.com How Payza helps Merchants >> General Support Problems

16. You can refer to the comprehensive Frequently Asked Questions (FAQ) section of the Payza website, as well as the blog, Twitter feed or customer support channels for assistance. Someone is always on stand-by with a smile to help you with your Payza problems. www.payza.com How Payza helps Merchants >> General Support Problems

17. Payza – Making Life Easier www.payza.com

18. Just because you are experiencing a problem of one sort or another does not mean that you have to spend your energy fixing them alone. Payza understands that you should be focusing your attention on your business. Payza’s helpful resources exist to make your life easier, so take advantage of them! So, if you can’t work out the problem independently, you can always drop Customer Support a line by email or pick up the phone and call them for assistance. www.payza.com Payza – Making Life Easier

19. Resources www.payza.com

20. Learn more about Payza’s most recent support channel for your Payza problems here, and check out the Payza-Problems.com blog post on the topic.support channel for your Payza problemsPayza-Problems.com www.payza.com Resources

21. Global Platform, Local Needs An Introduction to the Payza Online Payment Platform 21

22. Global Platform, Local Needs The Platform Payza is a leading global online payment platform specializing in the following service areas: E-Commerce Processing Corporate Disbursements Remittances www.payza.com

23. Global Platform, Local Needs Our Mandate Payza’s mandate is to provide affordable and convenient online payment processing services to the global community: www.payza.com

24. Global Platform, Local Needs Services for Businesses and Individuals Specifically for Businesses:  Credit card processing  E-commerce processing  Corporate disbursements  Fraud & risk management  Invoice management  Dispute resolution For Consumers and Businesses:  Flexible deposit and withdrawal options  Localized banking  Wire transfers  Multi-currency  Prepaid cards  Mobile payments www.payza.com

25. Connect With Us www.payza.com

26. Global Platform, Local Needs Connect with Payza Stay connected with Payza! Subscribe to the Payza blog or follow us on your favorite social networks for all the latest Payza news and updates: Payza Blog:https://blog.payza.com/ Payza Community:http://community.payza.com/ Facebook:https://www.facebook.com/payzaglobal Twitter:https://twitter.com/Payzaofficial Google+:https://plus.google.com/109202485124494535449 LinkedIn:http://www.linkedin.com/company/payza Vimeo:http://vimeo.com/payza YouTube:http://www.youtube.com/user/PayzaOfficial

27. Thank You www.payza.com