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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 1 14-July-05 WanM PAHANG "You better live your best and act your best and think your best today, For today is the sure preparation for tomorrow and all the other tomorrows that follow." - Harriet Martineau
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 2 14-July-05 WanM INTRODUCTION A.MANAGEMENT 1.ORG CHART O&M PAHANG 2.ORG CHART O&M TX TL/RB 3.O&M TX TL/RB STRATEGIC ROLES 4.KEY PERFORMANCE INDICATORS B.OVERALL STATIONS AND RESPONSIBLE AREA 1.RESPONSIBLE AREA (MAP) 2.TEMERLOH RAUB TX STATION LIST C: SYSTEMS 1.FOC 1.1. ROUTE MAP FOC TRUNK TEMERLOH 1.2.ROUTE MAP FOC JUNCTION TEMERLOH 1.3.ROUTE MAP FOC RAUB 1.4 BLOCK DIAGRAM FOR TEMERLOH FOC ROUTE 1.5 BLOCK DIAGRAM FOR RAUB FOC ROUTE 1.6 FOC STATIONS AND DISTANCES FOR TEMERLOH 1.7 FOC STATIONS AND DISTANCES FOR RAUB 2.MW. 2.1 BLOCK DIAGRAM OF MW LINK TEMERLOH 2.2 BLOCK DIAGRAM OF MW LINK RAUB 2.3 LIST OF MW STATIONS TEMERLOH 2.4 LIST OF MW STATIONS RAUB 3.SDH/PDH 3.1 SDH TRUNK FOR TEMERLOH/RAUB 3.2 SDH JUNCTION FOR TEMERLOH/RAUB 4.TRANSMISSION SYSTEM FOR ACCESS NETWORK 5. BROADCAST SYSTEM 6.MOBILE SERVICES 7.VSAT SYSTEM 7.1 VSAT SYSTEM 7.2 LIST OF VSAT STATION TL/RB D.AVALABILITY 1.MW SYSTEM 2.FOC SYSTE 3,BROADCAST TRANSMITTER 4.SERVICE AVAILABILITY OF TV SERICES 5.SERVICE AVAILABILITY OF FM RADIO E.PROBLEMS AND CONSTRAINTS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 3 14-July-05 WanM ORGANISATION CHART O&M TX TL/RB JULY 2007 GENERAL MANAGER UMRAN OTHMAN ASSISTANT G.MANAGER BAHARUDIN MAT NOH A.MANAGER TX TL/RB W MOHAMAD WAN A BAKAR SP SDH/FOC TL/RB (Temerloh) MUHAMAD RIDZWAN HJ ISMAIL MS SDH TL/RB (Temerloh) ABD RASHID ALIAS MS B’CAST/MW/OTS TL GANEASAN GOVINDASAMY MS B’CAST/MW/OTS RB ABD RASHID HASSAN MS FOC TL/RB (Raub) CHELLAM SEENEVASAGAM SMS ZULKIFLI ZAKARIA (RB) MANOHARAN KANNAN (RB) MOHD ZAINI A WAHAB (RB) DAMODARAN NARAYANAN RB SATGUNAM AL SUPPIAH RB UDIN ARSHAD RB Raub SMS MOHD NASHIR OMAR (RB) ISHAK SAMPAN(RB) SK KASIRAJA A/L RAMALINGAM (RB) Bentong SMS ROSLI ABU SAMAH (RB) NUR HALIMI MOHD ALI (BE) K.Lipis SMS SOHAIMI HASSAN (KI) SK ZAIDI OTHMAN(KI) Temerloh SMS AHMAD FAUZI DAUD (TL) KAMARUDIN ABD MAJID (TL) MOHD NASIR AHMAD (TL) MD AFFANDI ABD MALIK(TL) AZMIN ISHAK (TL) MAT SALLEH ISHAK(TL) MOHD SHADAN IDRIS (TL) MW/OTS TL SMS WAN IBRAHIM W MUDA ZAINI MOHD HUSAIN KAMALUDDIN MAMAT MOHD ANUAR JAMALUDDIN MOHD SAIBON LAMBAK SK AHMAD SUHAIRI BAHARUM BROADCAST BIS SMS CHE NUDDIN CHE ISMAIL CHE FAUZI CHE HAMID ABD RAZAK YASIM ZAINUDIN MOKHTAR SK KUMARAGUON MUNUSAMY YUSOH AMAN KERANI KANAN TX TL/RB SMS FARIZAN ABDUL MANAF Non Exec SP = 1 MS= 4 SMS = 27 Technical 1 Non Tech SK = 4 Total : 36 Technical 1 Non Tech 160306
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 4 14-July-05 WanM PROPOSED ORGANISATION CHART TX TL/RB 2007/2008. GENERAL MANAGER UMRAN OTHMAN A. GENERAL MANAGER BAHARUDIN MAT NOH A.MANAGER TX TL/RB W MOHAMAD WAN A BAKAR SDH/FOC TL/RB (Temerloh) MUHAMAD RIDZWAN HJ ISMAIL SP PCM TEMERLOH MAIN SOHAIMI HASSAN-MS MS MOBILE/OTS TL GANESAN GOVINDASAMY MS MS B’CAST/MW/OTS RB ABD RASHID ALIAS MS FOC (RB/BE) CHELLAM SEENEVASAGAM MS MANOHARAN KANNAN – SMS MOHD ZAINI A WAHAB - SMS DAMODARAN NARAYANAN –SMS SATGUNAM AL SUPPIAH – SMS UDIN ARSHAD – SK SMS -1 VACANT ROSLI ABU SAMAH - SMS ISHAK SAMPAN - SK KASIRAJA A/L -SK TEMERLOH KAMARUDIN ABD MAJID - SMS AZMIN ISHAK - SMS KAMALUDDIN MAMAT - SMS AHMAD SUHAIRI BAHARUM- SMS MOHD ANUAR JAMALUDDIN - SMS KERANI KANAN SMS FARIZAN ABDUL MANAF SDH FOC (TLU) ZULKIFLI ZAKARIA -MS TEMERLOH UTARA MUHD AFFANDI A.MALIK – SMS MAT SALLEH SIHAK – SMS B’CAST/MW/OTS/SDH FOC (RAUB) ABD RASHID HASSAN - SP CHE FAUZI CHE HAMID - SMS ABD RAZAK YASIM - SMS ZAINUDIN MOKHTAR - SMS KUMARAGUON - SK YUSOH AMAN – SK SMS -1 VACANT BROADCAST TL CHE NUDDIN C ISMAIL - MS POSTBODYPROPOSEVACANT SP231 MS6104 SMS22264 SK660 TOTAL36459 SDH FOC (TLS) VACANT 1-MS TEMERLOH SELATAN MOHD NASIR AHMAD - SMS SHAHDAN IDRIS - SMS PCM TL REMOTE VACANT 1-MS WAN IBRAHIM W MUDA- SMS ZAINI MOHD HUSSIN- SMS MOHD SAIBON LAMBAK – SMS SDH (RB/BE) VACANT 1-MS MOHD NASHIR OMAR SMS BENTONG NUR HALIMI MOHD ALI – SMS KI ZAIDI OTHMAN – SMS MW/OTS/SDH FOC (TL) VACANT - SP MS MW/ TL VACANT 1 -MS SMS-2 VACANT
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 5 14-July-05 WanM To operate and maintain all transmission, broadcast, data and wireless networks in order to achieve service delivery, system availability and network quality and meeting customer needs and expectation in the most efficient and cost effective manner.This can be achieved through a proper planning, effective preventive and corrective maintenance and close monitoring for continuous improvement. Goal setting and achievements are based on KPI’s. All operation and maintenance are based on ISO 9001:2000 UNIT STRATEGIC ROLE
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 6 14-July-05 WanM SUBJECTTARGET TX SYSTEM AVAILABILITY (MW AND FOC)99.9935% BROADCAST SERVICE AVAILABILITY (TV&FM)99.9716% MULTPILEX AVAILABILITY (SDH & PDH)99.9766% MTTR (TRUNK BY 2 HRS, JUNCTION BY 4 HRS)77.5000% MTTR LEASED CIRCUIT82.5000% CHRONIC FAULT RESOLUTION100.0000% EFFECTIVE SERVICE FULLFILLMENT (CA IMP)96.0000% QUALITY INITIATIVE OR ICC PROJECTS100.0000% EMPLOYEE SATISFACTION INDEX ESI7 OUT OF 10 COMPETENCY INDEX CI7 OUT OF 10 KEY PERFORMANCE INDICATOR
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 7 14-July-05 WanM BERA RESPONSIBLE AREA PAHANG BARAT
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 8 14-July-05 WanM TEMERLOH RAUB TX STATION LIST *EXCLUDING VSAT STATION
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 9 14-July-05 WanM
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 10 14-July-05 WanM
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 11 14-July-05 WanM ROUTE MAP FOC RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 12 14-July-05 WanM TRANSMISSION RF SERVICES RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 13 14-July-05 WanM
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 14 14-July-05 WanM O/H 100mtrs Tanah runtuh dekat SK Sg Gau
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 15 14-July-05 WanM
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 16 14-July-05 WanM O/H 19.2km JK-JK2 & 12C 7km dr JK2- JK6(Access FOC) O/H 200mts cross sungai Kerayong O/H 150 mtrs cross sungai dan tanah runtuh Selepas JBA SimpangTriang3 O/H 7km dari Jambatan Kg Belenggu ke Simpang Industri MT. O/H 14.97km Drpd Exch Cemomoi ke Exch Telemong O/H 300mtrs Anti rodent cross Sungai Jengka15
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 17 14-July-05 WanM ROUTE MAP FOC RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 18 14-July-05 WanM TRANSMISSION RF SERVICES RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 19 14-July-05 WanM BLOCK DIAGRAM FOR TEMERLOH FOC ROUTE
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 20 14-July-05 WanM BLOCK DIAGRAM FOR RAUB (PB II ) FOC ROUTE
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 21 14-July-05 WanM FOC STATION LINKS AND DISTANCES FOR TEMERLOH
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 22 14-July-05 WanM FOC STATION LINKS AND DISTANCES FOR RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 23 14-July-05 WanM BLOCK DIAGRAM MW LINK TEMERLOH
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 24 14-July-05 WanM BLOCK DIAGRAM FOR RAUB MW LINKS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 25 14-July-05 WanM SUMMARY : FUJITSU (8) MARCONI (7) ALCATEL (2) NEC (5) SDH TRUNK FOR TEMERLOH/RAUB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 26 14-July-05 WanM SDH/PDH JUNCTION TL/RB SUMMARY : FUJITSU (11) MARCONI (18) ALCATEL (1) NEC (1)
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 27 14-July-05 WanM MW TRUNK : TEMERLOH TOTAL 4LINKS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 28 14-July-05 WanM MW JUNCTION : TEMERLOH TOTAL 15 LINKS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 29 14-July-05 WanM MICROWAVE TRUNK : RAUB TOTAL 2 LINKS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 30 14-July-05 WanM MW JUNCTION : RAUB TOTAL 7 LINKS
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 31 14-July-05 WanM 1.CDMA SYSTEM A.BTS (800) : 14Station : BKT MENTAKAB, TRIANG, BKT SENGGORA, JENGKA PUSAT,BKT ISTANA,K.KRAU,BKT TELEMONG,KUALA GANDAH,CELCOM TL2,BENTONG,BKT PENINJAU,KECAU6,BENTA, K.LIPIS, B.MICRO CELL(800) : 4 STATIONS K TEMBELING,SG TEMAU,BKT DINDING,BKT KOLAM AIR C.BTS 450 : 4 STATIONS BKT MENTAKAB,BKT SENGGORA,KG AWAH,TRIANG. 2.RILL : 2 STATIONS BKT SENGGORA(600SUBS), BKT MENTAKAB(800 SUBS) 3.WILL : 1 STATIONS KG AWAH(800 SUBS) 4.MARS A.MARS IRT2000 (300/STN) PURUN-KUMAI,JK-ULU JEMPOL, JK-SG JERIK,BE-KG SERTIK B.DRMASS NEC (200/STN) JK-JENGKA 8, JT-SG RETANG, TC-BOHOR BARU,TC-BATU PAPAN TX SYSTEM FOR ACCESS NETWORK
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 32 14-July-05 WanM TV RTM 1 & 2 1.B ISTANA : NEC MODEL PCN 1605 SS PH/1 10 KW CH 9 203.25 MHZ CH6 182.25 MHZ – LAUNCH JUNE 04 2.B PENINJAU HARRIS 3 KW CH5 FREQ 175.25 MHZ CH 7 FREQ 189.26 MHZ – LAUNCH JUN 96 3.BT SENGGORA : TRANSPOSER EUROTEL 1 KW CH50 703.25 CH 53 727.25 MHZ- LAUNCH MAC 2003 TV3 BKT PENINJAU : TOSHIBA 3 KW CH 12 FREQ 224.25 MHZ OCTOBER 91 RADIO FM (RTM) 1.B ISTANA :R1 TO 6 INTELCO 100W FREQ 88.1-91.9MHZ MAC 92 2.BT SENGGORA :TRANPOSER INTELCO 250 W FREQ 87.9-90.4MHZ MAC 2003 BROADCAST SYSTEM
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 33 14-July-05 WanM 1.ATUR : 15 STATIONS BMT,TC,BSA,JK,BIS,KKU,TL,BTE,KRK,BTT,BPJ,BE,BOA,KI,KAW 2.TM TRUNKRADIO BMT,BSA 3.VHF LEASED CHANNEL a.JPS : 2 STATIONS BPJ & BSA b.KASTAM : 2 STATIONS BMT,BSA c.BOMBA : BMT d.*DCA : BMT MOBILE SERIVES
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 34 14-July-05 WanM TYPE A.Sky Star Advantage (SSA) - Data 75 sites Felda = 73 PETRONAS= 2 TYPE B.Dialaway - CCB 2 sites KG GUSAI KG MAT DALING TOTAL : 77 SITES VSAT System
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 35 14-July-05 WanM VSAT STATIONS TL/RB
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 36 14-July-05 WanM PROBLEMS AND CONSTRAINTS 1.SYSTEM OPERATING WITH UNAUTHORISED FREQS 2.AGEING FOC 3.MARS AND RILL FACES LONG DOWN TIME FAULTS. NO SPARE PARTS, NO SPARE CONTRACTS AND NO SERVICE/REPAIR CENTER. 4.NO STANBY GEN SETS FOR CDMA SYSTEMS 5.CABLE THEFT/RODEN BITE 6.LACT OF EXPERTISE IN NEW SYSTEM LIKE DWDM 7.AGEING STAFF 8.LACK OF STAFF SUGGESTIONS TO PROBLEM 1.TO REPLACE ALL SYSTEMS THAT ARE OPERATING WITH UNAUTHORIZED FREQS. 2. REPLACE ALL FOC WHICH ARE MORE THAN 10 YEARS. 3.MIGRATE ALL CUSTOMERS USING MARS AND RILL SYSTEM TO EITHER CDMA OR SIMILAR SYSTEM. 4. TO INSTALL STANBY GEN SET IN CDMA STATIONS WITH FREQUENT POWER FAILURE. 5.RODEN BITE – ENSURE ALL RISERS ARE PROPERLY SEALED 6. TNOC TO ASSIST. 7. HR TO HELP ON NEW RECRUIPMENT OF STAFF
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2005 Rights Reserved.O&M TX TL/RB Telekom Malaysia Berhad Page 37 14-July-05 WanM “The only lasting beauty is the beauty of the heart." – Jalal-Uddin Rumi (1207-1273) Turkish Sufi Mystic Poet
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