1. Area Management (Environmental Services) Presentation for Jarrow and Boldon Community Area Forum Dave Pentland/ Kate Elder October 2011

2. Environmental Services Co-ordinated Neighbourhood Working Grounds Maintenance and Trees Housing Partners Environmental Health/ Private Housing Anti-Social Behaviour/ Safer Communities Enforcement WasteStreet Cleansing Highways and Traffic

3. What we are aiming to do Improve the co-ordination of environmental work in Neighbourhoods Improve support to CAFs and the public on environmental concerns Ensure that Services are: –Accessible –Responsive –Visible –Efficient

4. Community Area Forum Environmental Leads Jarrow and Boldon: Dave Pentland Hebburn: Bob Cummins East Shields and Whitburn: Kate Elder West Shields, Cleadon, East Boldon: Caine Spence Riverside: David Brooks

5. Role of Environmental Leads Represent Environmental Service areas at Community Area Forum meetings Own and respond to Service issues Signpost technical issues e.g. Engineering works Link issues with potential projects, and advise Present a regular Neighbourhoods Update report Identify where more focussed work may be needed

6. Linked to Area-based teams Streetscene CAF Lead South Tyneside Homes - Managers South Tyneside Homes – Estate Officers Environmental Services – Managers Environmental Services/ Waste – Supervisors Environmental Services/ Waste – Senior Operatives Greenspace/ Tree Team Highways – Engineers, Inspector Parking & Traffic Community Safety Jarrow and Boldon Dave Pentland Simon Dunlop Sean Halligan Lyndsey Mothersill Colin Scope Denise Hethering ton Lynne McElwee David Hagan Sharon Clark Karen Hollender David Bloomfield David Mitchell Mick Walker Judith Amess - Engineer Jason Dowell – Inspector Sia Mahmood shahi Martin Connelley

7. Identified on Posters and CAF agendas, for example.... Dave Pentland Highways & Traffic Manager/ Environmental Lead for Jarrow and Boldon CAF dave.pentland@ southtyneside.gov.uk

8. Area Environmental Teams Area Environmental Team in each CAF area Linked by technology Closely working with other Service areas Integrated with South Tyneside Homes’ Handy Estates Team Owning and responding to issues Add photo Jarrow

9. Sustainable Environmental Improvement Infrastructure Funding and Improvement Identifying longer term solutions for some issues Better planning of available resource Linking resource streams for higher impact and regeneration

10. Your local Community Area Forum Improving your Environment Contact us on 0191 427 7000 or email: customerhelp@southtyneside.gov.uk Project Signage

11. Working with the Local Community Environmental Services Physical Regeneration Housing Infrastructure Safer Communities Health and Wellbeing Neighbourhoods Community Area Forums Residents Partnerships Democratic Involvement Consultations Housing Local Offer

12. Focus on Image Well-delivered Services Attention to detail – “right first time” Issues not raised in the first place Issues raised and dealt with, quickly

13. Thank you! Any Questions?