1. Economic Development Services Performance Measures April 1, 2013

2. CORE TASKS  Business Development  Business Assistance  Business Retention  Workforce Development  Marketing & Promotional Support

3. EDF REPORTING OBLIGATIONS Due DateReport Due January 31Quarterly Report (October – December) March 30Audited Financial Statement April 30Quarterly Report (January – March) July 31Quarterly Report (April – June) September 1Annual Business Plan and Budget October 31Quarterly Report (July – September) November 1Annual Report

4. PERFORMANCE MEASURES (36) Core TaskMeasures Business Development  # of new business tax receipts issued  $ value of new business investment attracted (value of improvements) as a result of EDF efforts  % increase in non-residential property values  % Commercial Office Vacancy Rate  % Retail Vacancy Rate  % Industrial Vacancy Rate

5. PERFORMANCE MEASURES Core TaskMeasures Business Assistance  # of pre-concept, pre-submittal and construction meetings attended with or on behalf of EDF clients  # of staff hours devoted to above meetings  % of clients reporting satisfaction with EDF services as reported by annual client survey  # of EDF clients being considered or offered incentive packages  # of businesses provided with professional, financial or capital investment assistance  # of businesses receiving direct financial assistance from the City or CRA and assisted by the EDF (grants, loans, equity investments, loan insurance or training subsidies)  $ amount of direct assistance provided to businesses  $ value of non-residential building permits issued

6. PERFORMANCE MEASURES Core TaskMeasures Business Retention  # of business tax receipts renewed  $ value of business investments made by expanding businesses (value of improvements) as a result of EDF’s direct involvement  # of new jobs created by business expansions  # of jobs retained as a result of EDF efforts  Average wage of new jobs created by business expansions  # of jobs retained as a result of EDF’s efforts  # of business closures  Average wage of new jobs created through expansions  # of existing businesses receiving assistance from EDF

7. PERFORMANCE MEASURES Core TaskMeasures Workforce Development  # of new full-time jobs created through EDF efforts  Average wage of new full-time jobs created through EDF efforts  # of new full-time jobs created in targeted industries  City’s unemployment rate and % change in rate  Broward College enrollment numbers  # of enrolled students – College and University Partnership by semester  # of graduating Partnership students obtaining employment in Coral Springs’ businesses

8. PERFORMANCE MEASURES Core TaskMeasures Marketing & Promotional Assistance  # of inquiries responded to regarding business relocation, retention, or expansion  # of leads or inquiries responded to as a result of leadership level membership in the Greater Fort Lauderdale Alliance  # of referrals received as a result of professional involvement in the ICSC, Florida Venture Capital, Commercial Real Estate Development Association and CoreNet Global  # of attendees at quarterly meetings with commercial, industrial and retail brokers  # of presentations made to business groups

9. PERFORMANCE MEASURES Core TaskMeasures General Consultation Services  # of functions attended at City’s request

10. QUESTIONS