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August Partner Release August 22 and 23, When is the next scheduled WEX Health Cloud release? Next release is: Saturday, August 27, 2016 System.

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Presentation on theme: "August Partner Release August 22 and 23, When is the next scheduled WEX Health Cloud release? Next release is: Saturday, August 27, 2016 System."— Presentation transcript:

1 August Partner Release August 22 and 23, 2016 1

2 When is the next scheduled WEX Health Cloud release? Next release is: Saturday, August 27, 2016 System will be unavailable: 3:00 p.m. to 12:00 a.m. 3:00 p.m. to 12:00 a.m. Central Time 2

3 Additional Text Alerts [40517]

4 Additional Text Alerts (Administrator Portal > Setup > Consumer Defaults > Manage 1Mobile)

5 Opt Into or Out of Text Alerts on Consumer Portal (Consumer Portal > Statements & Notifications > Update Notifications Preferences > Alert Options)

6 Debit Card Authorization Text Alert [86325]

7 Debit Card Authorization Text Alert (Administrator Portal > Setup > Consumer Defaults > Manage 1Mobile)

8 Opt Into or Out of Text Alerts on Consumer Portal (Consumer Portal > Statements & Notifications > Update Notifications Preferences > Alert Options)

9 Red Flag Email Notifications [83226-1]

10 Red Flag Email Notifications Red Flag Email Notifications may be sent to indicate any of the changes you select: Address Home Phone Email Address Username Password Bank Account

11 Manage Red Flag Email Notifications (Administrator Portal > Setup > Setup > Manage Compliance Holds)

12 Manage Red Flag Email Notifications (Administrator Portal > Setup > Setup > Manage Compliance Holds)

13 HSA Consumer Moves and Red Flag Holds [75857]

14 HSA Consumer Moves and Red Flag Holds (Administrator Portal > Consumer > Consumer Setup > Manage HSA)

15 HSA Consumer Moves and Red Flag Holds

16 Email Address Change Notification [83226-2]

17 Email Address Change Notification (Administrator Portal > Setup > Consumer Defaults > Manage Consumer Notifications)

18 Reset Consumer Password Notification Email [82948-2]

19 Reset Consumer Password Notification Email Example: Reset Consumer Password Notification Email

20 Employer Portal Password Change Notification Email Update [76719]

21 Employer Portal Password Change Notification Administrator Portal > Setup > Default Custom Text > Manage Employer Custom Email Text

22 Employer Portal Password Change Notification Administrator Portal > Employer > Employer Setup > Manage Employer Notifications

23 Employer Portal Password Change Notification

24 HSA Action- Required Notification [81504]

25 HSA Action-Required Notification (Administrator Portal > Setup > Consumer Defaults > Manage HSA Action Required)

26 HSA Action-Required Notification (Administrator Portal > Setup > Consumer Defaults > Manage HSA Action Required)

27 View Identity Verification Agreement (Administrator Portal > Employer > Manage HSA Action Required)

28 Undeliverable Mailing Address Setting

29 Custom URL on HSA Account Summary [82048-2]

30 Example Custom URL on HSA Account Summary (Administrator Portal > Setup > Manage Consumer Notifications)

31 Custom URL Example

32 Format Debit Card Follow-up Email Custom Text [82948-3]

33 Format Debit Card Follow-up Email Custom Text Administrator Portal > Setup > Default Custom Text > Manage Debit Card Follow Up Process

34 Format Debit Card Follow-up Email Custom Text Administrator Portal > Setup > Default Custom Text > Manage Debit Card Follow Up Process

35 Overdue File and Unexpected File Notification Email Updates [82948-4]

36 Example: Overdue File Notification Email.

37 Prevent Enrollment Confirmation Email [82038]

38 Prevent Enrollment Confirmation Email Administrator Portal > Setup > Consumer Defaults > Manage Consumer Notifications

39 Remove Repayment Notification Hard-Coded Text [56175]

40 Repayment Request Hard-Coded Text

41 Repayment Notification Text Customization Administrator Portal > Setup > Default Custom Text > Manage Custom Text

42 Consumer Claims Sync Usage Report [75882]

43 Example: Administrator-Level Consumer Claims Sync Usage Report

44 Example: Employer-Level Consumer Claims Sync Usage Report

45 Consumer Portal Dashboard: HSA Distribution Receipt Upload Enhancement [79033]

46 Consumer Portal Update Expense/Upload Receipt

47 Consumer Portal Update Expense Window

48 Consumer Portal HSA Distribution Expense Details and Uploading Receipt

49 Expense Categories Added

50 Consumer Portal Banner URL Enhancements [82287]

51 Consumer Portal Banner URL Enhancements Administrator Portal > Setup > Manage Consumer Portal Custom Text

52 Consumer Portal Login Page Updates [83626]

53 Consumer Portal Login Page

54 Consumer Portal Example No Section Headers Administrator Portal > Setup > Portal Customization > Manage Custom Pages

55 Consumer Portal Large Banner Content Name

56 Do Not Require Dependents to be Added When Enrolling in Dependent Care Plans via the Consumer Portal [82994]

57 Consumer Portal Open Enrollment

58

59 Consumer Portal Debit Card Lost/Stolen Page Refresh [78140]

60 Consumer Portal Debit Card Lost/Stolen Page Refresh

61 Consumer Portal: Update Your Mailing Address

62 Employer Portal Recurring Contribution Process Improvements [78154]

63 Employer Portal: Setup Contributions Wizard

64 Automate Contribution Funding for Notional Accounts [82294, 83893, 84912]

65 About Contribution-Based Funding Note: Nothing in the Administrator Portal changes what you are doing today. You do not need to make any changes in the Administrator Portal if you do not plan to automatically create employer debits for contribution-based funding.

66 About Contribution-Based Funding You can collect funding from employers based on scheduled payroll deductions or employer contributions using a scheduled NACHA file. Payroll deductions or contributions are held in an administrator account until used for claim reimbursements.

67 What settings were updated for contribution based funding? Administrator Portal > Setup > Employer Defaults > Manage Employer Claim Reimbursements

68 What settings were updated for contribution based funding? Administrator Portal > Employer > Employer Setup > Manage Employer Claim Reimbursements

69 What settings were updated for contribution based funding? Administrator Portal > Employer > Plan Setup > Plan Design

70 What settings were updated for contribution based funding? Administrator Portal > Employer > Employer Setup > Manage Administrative Settings

71 How do the contribution based settings work together? Plan Design Claims Based? Contribution Based? Employer Funding Is employer debit created during the reimbursement process? Contribution Based Funded Plans Create funding transaction date? Effective date of the transaction in NACHA?

72 How do the contribution based settings work together?

73

74

75

76 Other Requirements – Employer Reimbursement Bank Account

77 Other Requirements – Manage Debit Card Funding

78 Administrator Portal > Employer > Banking Management > Manage Employer Transactions

79 Contribution Funding Notification

80 Additional Administrator Portal Updates for Contribution-Based Funding

81 Administrator Portal > Consumer > Plan Activity > View Account Balance

82 Contribution-Based Funding: Handling Special Circumstances

83

84

85

86

87

88 CDEx and Imports CDEx –Contribution Record – validation added to ensure the CT Record is updating the amount of the employer contributions that are included in a NACAH file –Plan Activity Record – optional Adjust Employer Account field Imports –Payroll Deduction – payroll amount validation added to ensure that the import is updating the amount of the employer contributions that are included in a NACAH file –Plan Activity Import – new optional Adjust Employer Account field and payroll amount validation

89 Multi-Tier Coinsurance HRA by Individual [60366]

90 Multi-Tier Coinsurance by Individual You can track by the following: Individual Only. Individual and Family. Individual or Family Based on Coverage Level. (Existing) Family. Embedded.

91 New HRA Plan Templates

92 How do I request a new HRA Plan Template? Complete the HRA Plan Template Design Request Form Submit a Service Request, including the form, using these options Product: 1Cloud Category: Configuration/Data Change>HRA Template Request Turnaround is 5-7 business days

93 How do I request a new HRA Plan Template?

94

95 Plan Rules Coinsurance Tier Information

96 Claims Detail Page (Administrator Portal > Claims > Claims Details)

97 HSA Closure Reasons [77918]

98 Add HSA Closure Reasons: Distribute HSA Funds Page (Administrator Portal > Consumer > Banking Management > Distribute HSA Funds)

99 Add HSA Closure Reasons: Manage HSA Page (Administrator Portal > Consumer > Consumer Setup > Manage HSA)

100 Adjustment Distributions to Consumers for Pre-Tax Contributions [83227-2]

101 Adjustment Distributions to Consumers for Pre- Tax Contributions The Adjustment Distribution form on the Administrator Portal includes Consumer as an option for the Distribution Recipient when the Contribution Type is any of the following: Scheduled Payroll Deductions Unscheduled Payroll Deductions Scheduled Employer Contributions Unscheduled Employer Contributions Wellness Contributions

102 (Administrator Portal > Consumer > Distribute HSA Funds > Adjustment Details)

103 Waive Consumer HSA Fees [76322, 78990]

104 Waive Consumer HSA Fees (Administrator Portal > Consumer > Manage HSA Fee Waivers)

105 Waive Consumer HSA Fees (Administrator Portal > Consumer > Manage HSA Fee Waivers > Update Waivers)

106 Consumer Identification Updates on Reports [83802]

107 Manage User Defined Fields Administrator Portal > Setup > Manage User Defined Fields

108 Report Examples With New Fields

109 Allow Re- enrollment via Consumer Data Exchange for Closed HSA Accounts [81734]

110 Administrator Portal > Employer > Consumer Data Exchange > Manage Consumer Data Exchange

111 Display Timeout for Unmasked Social Security Numbers in Administrator Portal [83158]

112 SSN Timed Dialog Box Administrator Portal > Consumer > Consumer Setup > Update Profile

113 SSN Timed Dialog Box Administrator Portal > Consumer > Consumer Setup > Manage HSA Beneficiaries

114 Microsoft Explorer 7 and Internet Explorer 8 Support [91990-1]

115 Administrator Portal: Browser Update Required

116 Microsoft Internet Explorer 9 and 10 Support – Consumer Portal and Employer Portal [91990-2]

117 Consumer and Employer Portals: Browser Update Required

118 SIMPLIFYING THE BUSINESS OF HEALTHCARE For additional information… Visit the Resources link on the Administrator Portal for access to Release notes, specific product changes, as well as other valuable WEX Health Cloud materials.

119 We appreciate your feedback! We are interested in what you thought of this training session. The candid and valuable feedback gathered allows WEX Health Educational Services to enhance the training sessions to better meet your needs.

120 Fargo Hartford Minneapolis Omaha St Louis Phone: 952.908.9056 © 2016 ALL RIGHTS RESERVED Evolution1, Inc. d/b/a WEX Health.


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