1. Employee Assistance Program Orientation For:

2. Purpose & Objectives This orientation is designed to help you: Better understand your Employee Assistance Program (EAP) How & When to access your EAP Benefits

3. EAP Sessions Employees and Family members are authorized for: Up to 5 face to face sessions provided by your employer EAP is a short-term approach for diagnosis, referral, and/or short term problem resolution

4. Why use the EAP? Mental Health Marriage & family conflicts Substance abuse Stress management Emotional challenges Health concerns Grief and loss Work/Life Childcare Referrals Eldercare Referrals Legal Consultation Financial Consultation

5. 24 Hours Medical answering service available for after- hours calls On-call counselors are available This is not an Emergency Number. Call 911 if there is an emergency

6. All Family Members We mean all family members. Living with you or not. In the same state or not. All are welcome: Children Spouses Significant Others Parents Grandparents

7. Multi-Cultural/ Multi-Lingual All ethnic concerns accommodated All cultural issues addressed All special interests acknowledged Multilingual services available

8. Many Locations Just tell the intake person where the most convenient location is for you to be seen: Near Work Near Home Or in between

9. Comprehensive Work/Life Work/Life Management Solutions offer an innovative blend of referral services designed to make life easier Childcare Referrals Eldercare Referrals Legal Service Financial Services Pet Care Referrals Educational Assistance Referrals

10. Childcare Services Referrals for preschool, after school, and day care facilities Special Needs Summer Camps Background and Security Check Referrals And much more…

11. Senior Care Services Referral for nursing and home health care Adult day care and support groups Transportation and Meal Sources Emergency and Respite Care Companionship programs

12. Legal & Financial Services Speak directly with an attorney about your legal problems Speak directly with a Financial Planner 90% of all calls handled over the phone without further referral needed

13. Legal Services Unlimited phone consultation with a licensed attorney Landlord Tenant/Real Estate Custody/Visitation Concerns Wills and Trusts Family Law And much more…

14. Financial Services Unlimited phone consultation with a Financial Planner Credit Card Consolidation Credit Restoration Retirement Planning And much more…

15. Pet Care Services Referral for boarding and grooming Referrals for Veterinarians Resources for traveling with pets Emergency pet services

16. Educational Opportunities College preparation guide Resources for advancing education Financial aid referrals Career counseling Executive coaching

17. Affinity™ Online Personalized self-paced assistance Strategies for better and healthier living FREE services no matter how often accessed Help available 24 hours per day, seven days per week

18. Healthy Literature Information is available to you on any issue of concern on a variety of topics HealthYMail Monthly Newsletters Affinity Quarterly Newsletters

19. Confidential All information provided by the employee and family member is protected by State and Federal Law No information gets back to the company that the employee accessed the EAP The utilization report has no names on it

20. Concierge/Information Services Information and referrals including, but not limited to: Car Rentals and Repairs Cleaning Service Event Planners Errand Runners Entertainment Personal Safety Reservations & Tickets Transportation and Travel ACI Concierge Services are here to help!

21. Live ‘n Learn Seminars Topics that Highlight the EAP Services: Balancing Work and Family Stress Management Personalities in the Workplace Fun, Entertaining & Educational

22. EAP in Summary Allows you to address stress related issues early on Reduces the risk of you having to take time off from work for personal matters that are creating stress in your life Facilitates good mental health which reduces your overall healthcare costs Shows that the company is committed to your overall well being

23. Do you need someone to talk to? Talk to us! Confidential help at your fingertips… 800.932.0034 eapinfo@acieap.com