2. Utilities ● 7zip ● Filezilla – FTP client ● Putty – SSH / Telnet client ● Scite – text editor ● PDFCreator – create PDF's from any application

4. Thunderbird ● Desktop email client (POP and IMAP) – Also supports secure connections for sending and receiving mail ● Excellent replacement for Outlook Express ● Spam filtering on the client ● Scam filtering too ● Integrated address book ● Calendar plugin

6. CRM ● SugarCRM – Clear market leader – Venture funded Silicon Valley company – Open source + “enterprise enhancements” model – Various deployment options – Good ISV support – Vibrant community – Good range of client case studies

7. CRM – Enterprise Groupware ● Enterprise Groupware System – Small, home grown company, Senokian – GPL licensed – Broader base of functionality: ERP, Project management, e-commerce / CMS, document management – Various deployment options

9. Subversion ● Source code repository – Could also be used for websites, documents ● A modern equivalent to CVS ● Store multiple versions of code – Tags to mark a copy of a source tree ● Rollback if mistakes are made ● Compare versions ● Some build tools can deploy from a repository

10. Trac ● Web interface to a Subversion repository + project tools: – Wiki – Ticket system (bugs, feature requests) – Roadmap – Search integrated – Reporting (e.g. recent additions to repository)

12. Custom Linux ● Custom distributions and virtual appliances ● Firewall: Smoothwall, IPCop, Endian ● Fileserver: OpenFiler, SME Server ● Wireless systems; OpenWRT, DD-WRT ● Appliances; Mail filters, IM server, Wiki, Directory server, SugarCRM, etc, etc.

14. EasyEclipse ● Integrated Development Environment (IDE) ● EasyEclipse is Eclipse + useful plugins tested and integrated properly ● Features: – Syntax highlighting – Code hints – Code completion – Code folding – Method extraction – Build tool integration – Subversion integration

16. OpenOffice.org ● Word processing, Spreadsheets, Presentations, Database, Vector Graphics ● Proprietary version from Sun – StarOffice ● ECDL approved training material and exams ● Natively supports ISO 26300 ODF format ● Can read, edit, write.doc,.xls, and.ppt formats

18. XAMPP ● Great way to install Apache, MySQL, PHP, Perl, FTP server, mail server (Windows only) ● Cross-platform ● Unzip a file and you're done ● phpmyadmin integrated ● Control panel (at least for Windows and Linux)

20. Content Management ● Drupal, Plone, Joomla! ● Not just about CMS; also platforms for building applications and communities: – Framework for authentication, content versioning and storage, conversion to feeds, PDF output – Community tools, e.g. forums, polls, blogs ● Extensible to e-commerce (e.g. VirtueMart for Joomla!)

22. Firefox ● Any explanation needed? ● Kick started and still leads innovation in web browser development ● IE 6 is a tarpit – IE 7 may fix some things ● Tabbed browsing, pop-up blocking, cross- platform, standards compliant ● Extensions, extensions, extensions – enabling distributed innovation