1. Cloud Solution Provider Transform Your Business with the Power of Azure

2. Cloud Solution Provider Set the price, the terms and directly bill customers Directly provision and manage subscriptions Be the first point of contact for customer support CSP enables partners to offer End-to-end Managed Services on Azure

3. Cloud Solution Provider Azure in CSP Business Model

4. Cloud Solution Provider Azure subscription “Sold” to Customer Services are created in the Azure Management portal Usage occurs over the month Microsoft bills the partner for the usage Partner bills the customer for the usage Understanding Pay-as-you-Go in CSP Usage = Revenue in CSP

5. Cloud Solution Provider Increase profitability with a Managed Services practice around Azure Unlock Lucrative Opportunities with Managed Services Offer new cloud and hybrid solutions to customers Enhance Your Solution Portfolio How Partners Benefit from CSP in Azure

6. Cloud Solution Provider Offer new cloud and hybrid solutions to customers based on IaaS services from Azure Enhance Your Solution Portfolio

7. Cloud Solution Provider Platform Services Security & Management Infrastructure Services Datacenter Infrastructure (24 Regions, 19 Online) Web Apps Mobile Apps API Management API Apps Logic Apps Notification Hubs Content Delivery Network (CDN) Media Services HDInsight Machine Learning Stream Analytics Data Factory Event Hubs Mobile Engagement Active Directory Multi-Factor Authentication Automation Portal Key Vault Biztalk Services Hybrid Connections Service Bus Storage Queues Store / Marketplace Hybrid Operations Backup StorSimple Site Recovery Import/Export SQL Database Document DB Redis Cache Search Tables SQL Data Warehouse Azure AD Connect Health AD Privileged Identity Management Operational Insights Cloud Services Batch Remote App Service Fabric Visual Studio Application Insights Azure SDK Team Project VM Image Gallery & VM Depot *Not all services available in CSP as of Jan 2015. Refer to CSP release notes for details

8. Cloud Solution Provider 100+ datacenters One of the top 3 networks in the world 2x AWS and 6x Google—number of offered regions G Series—largest VMs available in the market Operational Announced 20+ regions online and growing Azure’s global presence takes you to new markets

9. Cloud Solution Provider ISO/IEC 27001SOC 1SOC 2PCI DSS L1 version 3Cloud Security Alliance Cloud Security Matrix HIPAA (Healthcare) FedRAMPFIPS 140-2 Life Sciences GxP Family Educational Rights & Privacy Act European Union Model Clause China Multi Layer Protection Scheme United Kingdom G-Cloud Singapore Multi-Tier Cloud Security China CCCPPF Australian Signals Directorate I-RAP Assessment Criminal Justice Information System Defense Information Systems Agency L2 Sarbanes Oxley ITAR Defense Information Systems Agency L3-5 ISO / IEC 27018 Global United States Regional Coming soon Azure Certifications Unlock New Segments

10. Cloud Solution Provider Extend your Datacenter with hybrid offerings Use Azure to Build New, Cloud only offerings Backup On-premises Workloads Backup On-premises Databases Support a Customer in a New Region Disaster Recovery of Existing Customer Apps Disaster Recovery of SQL Databases Managed SQL Server Highly Available LOB Apps Dev/Test Desktop-as-a- Service N-Tier Apps (Windows or Linux) Web Apps Example Scenarios for CSP Partners

11. Cloud Solution Provider Increase profitability with a Managed Services practice and reach new customers globally with Azure Unlock Lucrative Opportunities

12. Cloud Solution Provider Education Assessments Strategy definition & roadmap Lift & Shift App re-platform New App Development App Optimization Workload Migration Service Delivery SLA Support Operations & Monitoring Security Analytics Tools & Processes Backup & Recovery App optimization Governance Compliance Managed Billing Expand your practice bi-directionally to become the cloud vendor of choice for customers along their cloud journey Managed Services Lifecycle

13. Cloud Solution Provider Cloud Readiness Assessment Solution Analysis, Scope, & Design Data Architecture Design Workflow Creation in SharePoint User Experience Consulting Training Business Opportunity Identification Systems Integration Datacenter Migration Backup & Storage Deployment Disaster Recovery Deployment Proof of Concept App re-platform Database Infrastructure Development Deployment Services Proactive Backups & Anti- Virus Monitoring Update & Patch Management Reactive Help Desk Support User Rights & Account Management Performance and App Troubleshooting Desktop & Device Support/Management VoIP Maintenance Critical Response Support Health Checks Hybrid Environment Support Security Management & Identity Protection Virtual Machine Management & Upgrading Network Monitoring Cloud Usage Forecasting Billing Management Capacity Planning 3rd Party Application Management Remote Device Monitoring Mobile Device Management Managed Services Opportunities

14. Cloud Solution Provider Managed Services Business Models* Predefined Bundles – Flat Rate Predefined Bundles – % of Cloud Spend A La Carte

15. Cloud Solution Provider Feb March Basic Advanced Premier Customer Azure Spend April MSP revenue Service Basic (20%) Advance d (30%) Premier (40%) Azure Fundamentals – Subscription management, OS patching, IaaS management, basic authentication  Usage and Billing management (Basic)– Monthly Azure consumption reporting  Usage and Billing management (Advanced)– Capacity planning, usage forecasts, billing concierge, usage forecasts by workload/deptt  Monitoring (basic)– OS monitoring, network monitoring, ticket/service request logs, 24/7 help desk  Monitoring (Advanced) – Workload/App monitoring, log analytics, audit reporting, alerting and proactive troubleshooting, superior response time SLA (e.g. 15 min)  Security management – firewall, antivirus, security updates, data encryption, compliance  Business Continuity Services – Automated disaster recovery and backup, monitoring, and testing  Charge customers as a percentage of cloud spend—actual percentage depends on the Managed Services tier Cloud MSPs are moving towards a dynamic Pricing Model

16. Cloud Solution Provider CSP has enabled partners to launch unique service offerings around Azure Managed Cloud for Microsoft Azure Empowering Partners

17. Cloud Solution Provider Azure CSP momentum

18. Cloud Solution Provider In summary, CSP opens the gate for new revenue streams Monitoring/ Management: Patching, Monitoring, Break Fix, Service Management Add new offers to your portfolio Managed Services Usage management, capacity planning Optimization: Improved user experience, Performance, BI Capabilities, Security, Billing management, Dev Ops management Outsourcing: Migrations, Cloud Integration, Workload discoverability Hybrid Offers Disaster Recovery Backup Capacity Bursting Identity & Access Management Geo Expansion Supporting customer’s growth without new capital investments New App Development Dev Ops framework App Life Cycle management SAP/Oracle/Sharepoint on Azure Advanced Services Azure ML HD Insight Advanced Analytics Modern DW IOT Suite Power BI Resell Multi-Cloud IaaS Dev/Test Scenarios Cloud Marketplace Traditional datacenter management Cloud managed services = More $$

19. Cloud Solution Provider