1. Presented by Bill Tonkin SHARING OUR SUCCESSES Nexia Australia and New Zealand 2010 Conference

2. 1.Creation & Management of Junior Staff Pool 2.Integration of 2 “Tuck-Ins” 3.Technology Improvements

3. Currently 1 Manager, 6 Trainees – Growth from 3 Trainees in Feb 09. Preparation of Financial Statements & Tax Returns. All work through one point of contact Consistent on the job training. Manager (25 years experience) sits and shows Rapid progress of trainees Trainees love it Relationship managers love it because they don’t have to manage staff Close proximity to Manager means that any queries regarding the job can be answered on the run. High productivity of trainees 90% YTD Need to have rigid standards assisted by CCH engagement Junior Staff Pool

4. Success & Challenges Integration of two acquired accounting firms 2 businesses, 3 principles, 2 staff Minimal staff less issues $1.1 million in fees 2 successes, 1 work in progress Culturally very good – can buy businesses, can’t buy people Financially ok Not enough emphasis on performance criteria Transition of clients commences with retiring principal 1 July 2010 for 12 month changeover Horses for courses regarding who gets what. Predomination of clients to one RM Reason to de-risk business from former partner exiting from business

5. Technology “Paperless” Environment - CCH Engagement - CCH Document - ATO Paper Buster Class Super

6. Detailed written procedures and thorough planning On going group discussion Engagement of junior staff in process Integration with our practice management software Existence of electronic work papers in different format Understanding our culture Technology - Successes

7. Initial time involved in planning set up integration Initial increase in production time Getting hardware right Moving acquisition firms to electronic environment RSI Technology - Challenges