1. For many senior living communities, TV, Phone, Internet & other technologies can be a real headache! !

2. Please help us understand: YOUR Technology: What Works & What Doesn’t About Your Community Your TV Service Your E-call/Nurse Call System Your Internet Service Your Phone Service Your Information Technology ?

3. Emergency Call Care Management Monitoring Memory Care Medication Mgmt Help with ADLs Activities Security Phone TV Internet Transportation Housekeeping & Laundry Meals Studies Prove Residents WANT these Services Included: Residents & families WILL choose communities with these services. Survey

4. Managed Technology Solutions for Senior Living!

5. Visual Tour of the CareConnect Managed Technology Solution Click the image to run the Tour. You’ll open a web browser to view the animation. Remember to close that browser window to return to the presentation. Click the image to run the Tour. You’ll open a web browser to view the animation. Remember to close that browser window to return to the presentation. (Note: Use the esco.exe animation file if you have no internet access.)

6. Technology-as-a-Service (Fully Managed) 1.Television:Satellite Head-end, Cabling, (Optional) IP-TV Set-Top Boxes with DVR 2.Nurse Call:Server, Repeaters, Pull Cords, Pendants, Smart Phones, etc. 3.Telephony: Biz Phones, WiFi Voice Server, Residential Phone Switching Equipment 4.InternetHIPAA Compliant WiFi Networks, Residential WiFi Modems Unlimited Service: Internet; long-distance, # porting, staff/resident training, software updates, PLUS NO surprise service costs (100% parts & labor warranty) Unlimited Support: TECHNOLOGY CONCIERGE on site 24/7 Customer Support & NOC support via *123

7. Our On-Site Technology Concierge: Linking Your Residents to Their Family and Friends Our TECHNOLOGY CONCIERGE ensures each resident’s technology is connected, working properly, and the resident knows how to use it. NOW the residents can stay in touch with their family and friends via calls, digitals photos, videos and more! Works on-site at your communities and is equipped to handle all your CareConnect support needs. Become a valued resource who makes your staffs’ lives easier. Tech Concierge On-Site Support: standard 5 half-days a week CareConnect pays and manages this expert, eliminating HR issues for you Remote 24/7 NOC Staff AND 24/7 *123 customer service staff This is a HUGE COMPETITIVE ADVANTAGE FOR YOU!

8. Senior Living Expertise ESCO has 25+ years in Health Care Technology 10+ years Exclusively in Senior Living 120+ Senior Living Installations 25,000 Residents supported 60,000+ Technology devices deployed Senior Living Trained & Focused Staff Unique, Better Products & Services for Seniors "CareConnect™ was chosen as the Best-of-the-Best Award Winner based on its uniqueness, innovation, and business excellence. CareConnect is truly a program we believe will advance excellence in senior living." ALFA Awards Selection Committee (Assisted Living Federation of America)

9. One Vendor. One Integrated, Managed Solution. One Major Enticing Advantage. (Wait just a second or two for video to load, then press its play button.)

10. One simple, per unit monthly operating expense No capital costs Protect balance sheet ratios, credit scores and buying power May avoid the need for Board/Corp approval Include this fee in room rate & all technology services & support are covered No surprise expenses to throw off your budget Up-to-Date Technology - Technology refresh option upon contract renewal Save on Total Cost of Ownership (TCO) - All equipment is monitored & maintained for you. You don’t have to install it, manage it or update it. The cost savings over 5 years are significant. Financial Advantages of ESCO’s Managed Services Program $