2. The Generation Gap 4 Generations

3. VETERANS AGE 64 - 110 Few typewriters Mail, telegrams, newspapers, few telephones Technology fascination Face-to-face or written communication is preferred

4. BOOMERS AGE 45 – 63 Electric typewriters Mail, telegrams, newspapers – MORE telephones Technically challenged (40%) Email, cell phone or face-to-face

5. GEN-X AGE 29 - 44 Homes with desktop computers Mail, newspapers, mobile phones (size of briefcase) Technically savvy (80%) Use email as primary communication tool

6. GEN – Y AGE 18 - 28 Computers / laptops nearly as common as TVs Surf the web, newspapers read on-line and iPhones Technically Savvy (100%) Prefer email and text communications

7. THANK YOU !