1. Union of Employers‘ Associations of CR – Centre of development activities /Union of Towns and Municipalities + Czech Trade Union in Social and Health Care + KS (Norwegian Association of Municipalities) in project Decent work - Prevention of 3rd party violence in Prague health and social facilities“ workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

2. Memorandum of understanding 1.) Czech Union of Towns and Municipalities + Union of Employers Associations - Centre of Development Activities 2.) Union of Employers Associations - CDA + KS 3.) KS + NUMGE workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

3. 3 project partners: Union of Employers´ Associations - CDA (beneficiary) Trade Union in Social and Health Care KS workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

4. 4 Employer: Union of Employers‘ Associations of CR – Centre of development activities umbrella employer association voluntary, open and democratic association of 32 independent employer´ associations 7 sections (social, health, cultural, educational, banking/insurance, building, transport) workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

5. 5 key employer umbrella in public services one of the social partners to actively participate in tripartite negotiations with the government and trade unions represents companies, organizations of the state, counties/regions, municipalities and non-profit organizations provides services for members (capacity building, education, pilot innovation, etc.) workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds Union of Employers‘ Associations of CR - CDA

6. 6 Associations of Czech Towns and Municipalities (SMO) is not member of tripartite SMO has no employer department/committee UZS – CRA covers all employers in public services, also employers settled by munipalities and regions Memorandum UZS-CRA /SMO workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds Union of Employers‘ Associations of CR – CDA (UZS-CRA) Association of Czech Towns and Municipalities (SMO)

7. 7 Trade Union: Czech-Moravian Confederation of Trade Unions - ČMKOS the largest umbrella trade union headquarters voluntary, open and democratic association of 29 independent trade unions workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

8. 8 member of -Czech umbrella TU association (ČMKOS), -European Federation of the Trade Unions -Public Service International (PSI) one of the social partners to actively participate in tripartite negotiations with the government and employers mission: to protect the wages, working conditions, workers' rights, living conditions workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds Trade Union of the Health Care and Social Services

9. Project background - groving frequency of third party violence (TPV) against emploees working in social and health sector in Prague region - former project for prevention of TPV in Czech Republic except Prague (experience – trained lecturers, methodology of training, best practices) - EU common guidelines workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

10. Project aims: - education in prevention of conflicts - managing of emergency situation at the workplace - create institutional support for TPV prevention - social dialogue improving - decent work - safer working places workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

11. Project activities 1. project management 2. good practice identification (Norway, Czech Republic) 3. updating of training courses, national accreditation 4. staff training 5. prevention team(s) establishing 6. international conference workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

12. Project outputs 1. 150 trained persons 2. new accreditation 3. updating training materials 4. web portal 5. the better legislative protection for employees workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

13. Expectations from study tour 1. norway social dialogue model 2. good practice in TPV prevention 3. employers‘ experience 4. emploees‘ experience 5. EU guidelines implementation 6. mutual sharing 7. learning experience workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

14. Members of Czech delegation 1. Radka Soukupová - Union of Employers‘ Associations of CR - CDA/ chair of social committee of Association of Towns and Municipalities, local politician Prague 11 2. Ivana Břeňková - Czech Trade Union in Social and Health Care 3. Andea Beranová - Czech Trade Union in Social and Health Care 4. Iva Dandová - Czech Trade Union in Social and Health Care 5. Jaroslav Pekara - lecturer, Working Group: Safety of Staffs in The Health Care in The Czech Republic, member of European Violence in Psychiatry Research group 6. Jana Tomanová - lecturer for social, health and eduactional sector, psychologist in Psychiatry Clinic Prague, member of National Register of Independent Experts in Social Services workshop Oslo 18. 3. 2013, KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds

15. Thanks for your attention. Ing. Radka Soukupová UZS-CRA director workshop Oslo 18. 3. 2013 KS/NUMGE/UZS-CRA/OSZSP project financed from Norway Funds