1. Key influence on change process

2.  Leadership ◦ Deciding on a direction for a company and inspiring staff to achieve corporate objectives  Management ◦ Getting things done by organising other people to do them

3.  Managers tend to be risk averse  Leaders tend to be risk seeking  Management skills are a subset of leadership skills  Can good managers make good leaders?

4.  Authoritarian leadership ◦ Taylorite style of leadership: communication tends to be one way and top-down  Paternalistic leadership ◦ Employees are consulted, but decision making remains firmly at the top  Democratic leadership ◦ Two-way communication & considerable delegation

5.  Participative leadership ◦ Consultative  Devolved leadership ◦ High degree of delegation

6.  Laissez-faire ◦ Leader has minimal input in the decision-making process & leaves running of the business to the staff

7.  Remember: ◦ Taylor ◦ Maslow ◦ Herzberg ◦ McGregor  Links with leadership theory?

8.  See page 466 for diagram

9.  Organisational structure & size  Context  Culture & tradition  Time frame  Personalities/skills of managers/leaders  Skills & abilities of employees  Nature of tasks involved

10.  Control v. Delegation  Context