1. Boarding Home Facilities Presented to the Housing Committee November 7, 2016 1

2. Purpose of Briefing  Provide information regarding the regulation, monitoring and enforcement of Chapter 8A “Boarding Home Facilities” 2

3. Boarding Home Facilities Ordinance  Adopted by City Council on June 27, 2012 Took effect on October 1, 2012 Amended on May 27, 2015  Purpose is to ensure: Residents live in safe, sanitary, and decent housing Residents are not abused, neglected, or exploited by owners, operators, or employees Adequate fire-rescue and police personnel and vehicles are available to serve these residents The City can identify and facilitate appropriate responses for residents who may require special assistance during an emergency or at any other time 3

4. Boarding Home Facilities Ordinance  The adoption of this ordinance, with certain modifications based on the model standards by the Texas Health & Human Services Commission, set requirements for: Written policies and procedures for resident health & safety Specific record keeping and posting Cleanliness and sanitary conditions Assistance with self-administration of medication Reporting and investigation of injuries, incidents, accidents Construction/remodeling of facilities Requirements for in-service education of facility staff Criminal background history checks for operators and staff Assessment and periodic monitoring of residents 4

5. Boarding Home Facility Definition  Boarding Home Facility  Furnishes, in one or more buildings, lodging to 3 or more persons who are unrelated to the owner of the establishment by blood or marriage; and  Provides community meals, light housework, meal preparation, transportation, grocery shopping, money management, laundry services, or assistance with self- administration of medication, but  Does not provide personal care services to those persons  Exemptions include various entities licensed by the State, hotels, child care facilities, retirement communities, etc. 5

6. Boarding Home Facility Location  Boarding Home Facilities  Chapter 8A is a licensing ordinance, not zoning  Boarding Home Facilities must comply with the City’s zoning laws in order to become licensed 6

7. Boarding Home Facility Requirements  Other key requirements in the ordinance include: Annual registration and $500 licensing fee Annual interior/exterior inspections Applicants must provide documentation that all ad valorem taxes, fees, fines and penalties owed to the City are current and paid in full  Owners/operators must also meet other applicable City Code regulations 7

8. Identifying Boarding Home Facilities  The Boarding Home Facilities team finds out about possible Boarding Home Facilities from a number of sources Neighbors/residents through 311 phone/web Neighborhood Associations Proactive contact from owners/operators who want to start a Boarding Home Facility Working relationships with Mental Health of America, Adult Protective Services, State Ombudsman, Hospitals, MetroCare, and other City departments 8

9. Application and Licensing Results to Date  Since 2012, 239 Boarding Home Facilities have been identified 102 facilities have voluntarily closed 1 application has been denied 73 facilities are currently licensed o 160 combined licenses and renewals have been issued to date 63 facilities have submitted licensing applications and are in various stages of inspections o 1 temporary restraining order (TRO) resulted in swift compliance 9

10. Enforcement Results to Date  2,180 inspections and re-inspections have been conducted  100 citations have been issued 66 operating without a license 10 substandard structure violations 7 zoning violations 5 failure to provide required documentation (change of information, injury reports, financial records, direct threat assessment) 4 electrical violations 3 plumbing violations 2 failure to provide operable landlines 1 more than one sex offender at a facility 1 failure to register rental property 1 policy and procedure violation 10

11. Before and After Pictures of Violations Electrical ViolationElectrical Violation Abated 11

12. Before and After Pictures of Violations Illegal Outside Storage, Litter and Substandard Structure Illegal Outside Storage, Litter and Substandard Structure Abated 12

13. Boarding Home Facilities by Council Districts Council DistrictNumber of Boarding Home Facilities Registered Number of Boarding Home Facilities Licensed 143 211 3115 42917 51311 611 72314 83917 9123 1120 1311 Total13673 13

14. Map of Registered and Licensed Boarding Home Facilities 14

15. Boarding Home Facility Monitoring  Inspections start after the submission of an application and a meeting with the owner/operator regarding the inspection process and requirements  Inspections are conducted by a team consisting of an Inspector III, Caseworker II, and a Dallas Fire-Rescue Officer 15

16. Boarding Home Facility Monitoring  Facility is inspected monthly, on average, until the licensing requirements are met and the facility is licensed  After the facility is licensed, it is inspected by the Inspector and Caseworker every 90 days to ensure compliance Sooner, if a complaint is received regarding the facility or care of the residents 16

17. Next Steps  Continue inspections and enforcement  Work with owners/operators on licensing  Provide committee update on progress and any needed changes to laws 17