1.  RE-BOOTING the Canada Science and Technology Museum for 2017 Fiona Smith Hale, Chief Knowledge Officer Brian Dawson, Chief Digital Officer Joanne Burelle, Manager, Information Management Services May 26, 2016 EC ID # 7363903

2. Project History  CSTM closed September 11, 2014  Funding announced November 17, 2014 to renew CSTM and its exhibition space  All for Fall 2017 to celebrate CSTM’s 50 th anniversary and Canada’s 150 th birthday

3. Staying Alive  National Graffiti Mural Contest  Mobile Science  Education programming  Travelling Exhibitions (Global)  Game Changers in Fall 2016  Science Alive  Collaboration with Ottawa’s Live 88.5 Radio Station  New acquisitions  Hitchbot

4. The New Canada Science and Technology Museum The New Canada Science and Technology Museum Opening November 2017

5. The NEW CSTM

6. Key Players – Gallery Teams  Curators/Assistant Curators  Interpretive Planners  Library and Archives staff  Conservation staff  Project Managers  External Designers/Builders  CSTM’s Oversight/Renewal Team

7. Artefact Alley: Making Canada

8. Artefact Alley

9. Artefact Alley: Demo Stage

10. Moving and Connecting Gallery

11. Transforming Resources Gallery

12. Creating and Using Knowledge Gallery

13. Technology in our Lives Gallery

14. Children’s Gallery

15. Types of Information used for re-boot  Gallery Design Plans  Contracts  Project Management, including Timelines, Schedules  Content (Research & Visitor Experience)  Communications (Contact lists, Correspondence, Meetings, Outreach Opportunities  Presentations  Expert Advisory Groups generate reports  Testing and Piloting Plans

16. Information/Knowledge Needs  Collaboration Tools  Access to: Display Standards, Audience evaluations, Accessibility standards, documents for their own galleries plus the other galleries  Flexible Tools that they could trust  IM/KM staff they could trust and who would work on solutions with them

17. Solutions  Consistent IM Architecture  Training  Naming convention, effective use GCDocs  Looked for solutions within existing suite of tools  Open Text – Content Server (GCDocs)  Tested Tempo Box for collaboration  Creation of new policies  Google Drive Collaboration

18. Folders in Open Text – Content Server GCDocs

19. CSTMC’s Naming Convention

20. CSTMC’s (Draft) Guideline for the Use of Cloud Storage

21. Google Drive – Mirrors Content Server Folders

22. Open Text - Tempo Box

23. CONCLUSION  Adaptability and flexibility in addressing new IM/KM drivers  Maintaining control  Managing information assets for the long term  Using “crisis” to re-enforce sound IM/KM practice  People management is key  Getting people to look at things from new perspectives

24. THANK YOU MERCI Questions?

25. Fiona Smith Hale, Chief Knowledge Officer fsmith_hale@techno-science.cafsmith_hale@techno-science.ca Brian Dawson, Chief Digital Officer bdawson@techno-science.cabdawson@techno-science.ca Joanne Burelle, Manager, Information Management Services jburelle@techno-science.cajburelle@techno-science.ca Thank you Merci